Upgrade issue with 1 cpe?

I have a upgrade issue with just one cpe which originally had 3.31 and I transferred the 4.13 files and rebooted but did not come back on the network, lost wireless connectivity, had no problems using the same files for the rest of the clients and their upgrade was successful, so I thought maybe the ftp client did not transfer the files fully and I had not checked this, so no choice but call out to customer and login and noticed wireless package had not been installed , i then installed it and got the cpe operational on the network,

But then I tried to upgrade from 4.13 to 4.16 but this time I checked that all files were transferred and like before the 4.16 had been successful with other client cpe’s, so I rebooted and once again it did not come back and had to travel out to customer again, below is screen shot of wireless package which not installed on I rebooted the router (411+UB5 radio card) again which installed wireless but the wireless interface was disabled like when radio cards are installed.

Of course I am going to swap out this cpe for the customer in the New Year but I am curious why this is happening just to this cpe. :confused:
Client_UpgradeIssue.png

Did u try to uninstall wireless-nv2 package in Package list and install regular Wireless-4.16 package?

No i did not uninstall NV2 but the rest of my cpe’s had no problem with upgrade below is screenshot of packages used to upgrade,
4_16AllPackages.png

U need all thos packages? :astonished: install only those packages u need, and dont install nv2 pkg.

Yes some of those packages i really don’t need, NV2 yes i am using but my point was why did this cpe not upgrade others had no problem,

Just noticed also NV2 was not installed either comparing with another CPE on the right below missing is NV2 and userman-test?

Must try a netinstall and see if upgrades can de done without any issues?
UpgradeIssueComparsion.png