USB 3g Modem Problem

Hi,

I have a RB433UAH with a Huawei E220 modem. I had some strange issues with our network for a while with the Mikrotik connected so it has been powered off for a while. I have since reloaded it and removed all the teaming config which seemed to be causing some sort of loop on the network hence the problems.

I upgraded to 6.2 and today I have upgraded again to 6.5

Problem is I can no longer get the 3g modem to connect.

here are the logs from the PPP connection Modem initialises and authenticates but it then just seems to site waiting for something and then restarts.

If I do the info on the interface I get ERROR (cellid unknown) which I think must be a clue. Ive called the provider and they say everything is all OK

Any ideas? is this a problem my end or theirs?

Oct/30/2013 19:10:44 async,ppp,info ppp-out1: initializing...

Oct/30/2013 19:10:44 async,ppp,debug ppp-out1: IPCP demandUp

Oct/30/2013 19:10:44 async,ppp,debug ppp-out1: MPLSCP demandUp

Oct/30/2013 19:10:44 async,ppp,info ppp-out1: waiting for packets...

Oct/30/2013 19:10:46 async,ppp,info ppp-out1: dialing...

Oct/30/2013 19:10:47 async,ppp,info ppp-out1: initializing modem...

Oct/30/2013 19:10:48 async,ppp,info ppp-out1: dialing out...

Oct/30/2013 19:10:48 async,ppp,debug ppp-out1: LCP lowerup

Oct/30/2013 19:10:48 async,ppp,debug,packet  ppp-out1: sent LCP ConfReq id=0x2c

Oct/30/2013 19:10:48 async,ppp,debug,packet    <magic 0x3fea04b5>

Oct/30/2013 19:10:48 async,ppp,debug,packet    <pcomp>

Oct/30/2013 19:10:48 async,ppp,debug,packet    <accomp>

Oct/30/2013 19:10:48 async,ppp,debug ppp-out1: LCP open
Oct/30/2013 19:10:48 async,ppp,debug,packet  ppp-out1: rcvd LCP ConfReq id=0x78
Oct/30/2013 19:10:48 async,ppp,debug,packet    <asyncmap 0x0>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <magic 0xfb8e16>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <pcomp>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <accomp>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <auth  chap>
Oct/30/2013 19:10:48 async,ppp,debug,packet  ppp-out1: sent LCP ConfAck id=0x78
Oct/30/2013 19:10:48 async,ppp,debug,packet    <asyncmap 0x0>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <magic 0xfb8e16>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <pcomp>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <accomp>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <auth  chap>
Oct/30/2013 19:10:48 async,ppp,debug,packet  ppp-out1: rcvd LCP ConfAck id=0x2c
Oct/30/2013 19:10:48 async,ppp,debug,packet    <magic 0x3fea04b5>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <pcomp>
Oct/30/2013 19:10:48 async,ppp,debug,packet    <accomp>
Oct/30/2013 19:10:48 async,ppp,debug ppp-out1: LCP opened
Oct/30/2013 19:10:48 async,ppp,debug,packet  ppp-out1: rcvd LCP DiscReq id=0x79
Oct/30/2013 19:10:48 async,ppp,debug,packet     <magic 0xfb8e16>
Oct/30/2013 19:10:48 async,ppp,debug,packet  ppp-out1: rcvd CHAP Challenge id=0x1
Oct/30/2013 19:10:48 async,ppp,debug,packet     <challenge len=10>
Oct/30/2013 19:10:48 async,ppp,debug,packet     <name UMTS_CHAP_SRVR>
Oct/30/2013 19:10:48 async,ppp,debug ppp-out1: CHAP received challenge in initial state, dropping
Oct/30/2013 19:10:51 async,ppp,debug,packet  ppp-out1: rcvd CHAP Challenge id=0x2
Oct/30/2013 19:10:51 async,ppp,debug,packet     <challenge len=10>
Oct/30/2013 19:10:51 async,ppp,debug,packet     <name UMTS_CHAP_SRVR>
Oct/30/2013 19:10:51 async,ppp,debug,packet  ppp-out1: sent CHAP Response id=0x2
Oct/30/2013 19:10:51 async,ppp,debug,packet     <response len=10>
Oct/30/2013 19:10:51 async,ppp,debug,packet     <name anvil11@m2m.comms365.com>
Oct/30/2013 19:10:51 async,ppp,debug,packet  ppp-out1: rcvd CHAP Success id=0x2
Oct/30/2013 19:10:51 async,ppp,info ppp-out1: authenticated
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: IPCP lowerup
Oct/30/2013 19:10:51 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xe5
Oct/30/2013 19:10:51 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:51 async,ppp,debug,packet     <ms-dns 0.0.0.0>
Oct/30/2013 19:10:51 async,ppp,debug,packet     <ms-dns 0.0.0.0>
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: IPCP open
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: IPV6CP open
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: MPLSCP lowerup
Oct/30/2013 19:10:51 async,ppp,debug,packet  ppp-out1: sent MPLSCP ConfReq id=0x29
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: MPLSCP open
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: BCP open
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: CCP lowerup
Oct/30/2013 19:10:51 async,ppp,debug ppp-out1: CCP open
Oct/30/2013 19:10:51 async,ppp,debug,packet  ppp-out1: rcvd LCP ProtRej id=0x7a
Oct/30/2013 19:10:51 async,ppp,debug,packet      82 81 01 29 00 04
Oct/30/2013 19:10:52 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xe5
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:52 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xe6
Oct/30/2013 19:10:52 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:52 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:53 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xe6
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:53 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xe7
Oct/30/2013 19:10:53 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:53 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:54 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xe7
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:54 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xe8
Oct/30/2013 19:10:54 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:54 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:55 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xe8
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:55 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xe9
Oct/30/2013 19:10:55 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:55 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:56 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xe9
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:56 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xea
Oct/30/2013 19:10:56 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:56 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:57 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xea
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:57 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xeb
Oct/30/2013 19:10:57 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:57 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:58 async,ppp,debug,packet  ppp-out1: rcvd IPCP ConfNak id=0xeb
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:58 async,ppp,debug,packet  ppp-out1: sent IPCP ConfReq id=0xec
Oct/30/2013 19:10:58 async,ppp,debug,packet     <addr 0.0.0.0>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-dns 10.11.12.13>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-dns 10.11.12.14>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-wins 10.11.12.13>
Oct/30/2013 19:10:58 async,ppp,debug,packet     <ms-wins 10.11.12.14>
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: LCP close
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: LCP closed
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: CCP lowerdown
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: BCP lowerdown
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: BCP down event in starting state
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: IPCP lowerdown
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: IPV6CP lowerdown
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: IPV6CP down event in starting state
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: MPLSCP lowerdown
Oct/30/2013 19:10:59 async,ppp,debug,packet  ppp-out1: sent LCP TermReq id=0x2d
Oct/30/2013 19:10:59 async,ppp,debug,packet     administrator request
Oct/30/2013 19:10:59 async,ppp,debug,packet  ppp-out1: rcvd LCP TermAck id=0x2d
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: LCP lowerdown
Oct/30/2013 19:10:59 async,ppp,info ppp-out1: terminating... - administrator request
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: LCP lowerdown
Oct/30/2013 19:10:59 async,ppp,debug ppp-out1: LCP down event in initial state
Oct/30/2013 19:10:59 async,ppp,info ppp-out1: disabled