[quote=johnwich19 post_id=745392 time=1566183142 user_id=146893]
Hello all,
The problem is, our two weeks of free support are now finished and we still have a lot of questions but didn’t even get our first answer. Does anybody know how else they can be reached?
[/quote]
The “free support” you are mentioning is regarding initial configuration (first time connecting to your device etc.) The support itself is unlimited (if it’s and Hardware or Software issues).
Note that MikroTik support does not provide configuration services.
Please provide your ticket number.