User Manager Problem

RouterOS The User Manager
1

Hello,
l have RousterOS 4.9 install with hotspot on my PC . l’m trying to access user login page which is http://Router_IP/userman, is giving me Erro 404: Not Found.

l search online and l found below link:

http://wiki.mikrotik.com/wiki/User_Manager/Getting_started

l tried the process there but same problem.

What maybe the problem and the way out please? any solution?

l will really appreciate your help.

Regards

2

Try accessing it using your public IP - if not, give an upgrade to 4.10 test pack it works great.

3

Please how do l upgrade to 4.10? l need the process to do that.

4

First uninstall username - winbox>system>packages> userman (click uninstall)

Download the test version from the top of the this subforum (link)

drag that file into “files” on the main winbox menu

Reboot

And now its installed.

5

l installed RouterOS 4.9 on another PC with below information, the User Manager work perfectly

LAN: 192.168.1.1/24

WAN: 10.10.1.1/24

The questions now is:

  1. How do l setup Hotspot & User Manager on the same router to work?

  2. Do only need to generate Voucher on User Manager alone to work with Hotspot or both (Hotspot & User Manager)?

pls l need full the process to achieve this.

6

The best way of telling you this would be to actually watch a youtube video - just search for mikrotik hotspot setup.

Let me know if there is anything else.

7

Thanks for your support.

l can setup Hotspot without any problem. The main issue here is how to make Hotspot work with User Manager.

Also, do l need to generate Voucher on User Manager alone to work with Hotspot?

8

check this out, this link will give you the info you need to know to make your hotspot work with user manager

this link rocks :slight_smile:

http://wiki.mikrotik.com/wiki/User_Manager/Hotspot_Example

9

Guys, I have same problem making use of the hotspot.

What I mean here is, I installed and enabled the hotspot.. clients can see Mikrotik hotspot page on browser to login username and password, but i can not be able to create tickets via http://box/userman or winbox nor telnet to the box anymore.

What and how to fix this problem guys? i have 4.10 version on the system/box.

10

Hello,
Finally, Hotspot and User Manager is working perfectly now. l setup USER-MANAGER as a RADIUS on ROS 4.10 and Usermanager 4.10 It works great, stable and fine.

  1. But when my customers logout and tries to long in after a while they get a reply that uptime limit is reached whereas most times they still have more time left.

  2. Also, when logout successfully the time will still be running uderneath, I mean when ever I LOGIN back my time will still not be the same as it was before I LOGOUT.

Please l need your helps.

11

takinolaa congrat, but i need to just ask u little q bout the /userman. how do u get to create the user accounts when u enable the hotspot?

thank u all

12

l login to my userman (192.168.0.120/userman) from there you can create user accounts. Please find attached image below:
tom.jpg

13

I see :open_mouth: my problem is, when i enable the hotspot and got the client login page on the browser. I will not be able to access the /userman nor the rbox via winbox nor telnet anymore. under your configuration, what are the things you setup? i.e. how you setup the /radius, /ip hotspot /ip dns and /ip dhcp or /ip firewall?

thank you

14

LAN: 192.168.0.120
WAN: 217.20.5.93

  1. Setup your Hotspot and DNS with the link below:

http://wiki.mikrotik.com/wiki/Hotspot_server_setup

then:

  1. /ip hotspot profile set hsprof1 use-radius=yes

  2. Set Radius Client for User Manager to manager hotspot

/radius add service=hotspot address=127.0.0.1 secret=123456

  1. For to User Manager the name subcriber
    /tool -user-manager customer add login=“admin” password=5555 permissions=owner

  2. Make Hotspot Router
    /tool user-manager router add subscriber=admin ip-address=127.0.0.1 shared-secret=123456

After setting configuring above information correctly you should be able to access ur userman.

http://wiki.mikrotik.com/wiki/User_Manager/Hotspot_Example"

15

Thank you so much. I will try and see what will happen this time around with these option.

16

another thing…

I was asking if you have the userman and hotspot under the same box…

if you do…you have to use the configuration above…and in case you can’t access the userman..change the www port under ip service www to another port…

then it will work okay

17

okay, i will do that and thanks guys :slight_smile:

18

Hello,
Finally, Hotspot and User Manager is working perfectly now. l setup USER-MANAGER as a RADIUS on ROS 4.10 and Usermanager 4.10 It works great, stable and fine.

  1. But when my customers logout and tries to long in after a while they get a reply that uptime limit is reached whereas most times they still have more time left.

  2. Also, when logout successfully the time will still be running uderneath, I mean when ever I LOGIN back my time will still not be the same as it was before I LOGOUT.

Please l need your helps.

19

staff do not know if I’m in the right topic for it is the first time that I
this forum, my problem is as follows:
every time I restore a backup of the user-manager of the following error:

Restore user-manager database? [y/N]:
y
Loading user-manager database backup
Failed to load user-manager database backup
action timed out - try again, if error continues contact MikroTik support and send a supout file (13)

Does anyone know what can be?

20

how are you creating credits and users??

give us an example of configuration and maybe we can see the error