User-manager useless?

RouterOS The User Manager
1

This is a report generated by User-manager with the filter ‘All’, ‘Amount’ and ‘This Month’

1 trevor Mar/07/2007 01:55:52 Mar/11/2007 01:59:55 4d:3m:14s 12.4 MiB 118.8 MiB
2 adrian Mar/07/2007 01:55:42 Mar/11/2007 01:55:51 4d:5s 6.1 MiB 36.9 MiB
3 robin Mar/01/2007 07:29:59 Mar/11/2007 01:55:19 6d:21h:3m 2.7 MiB 29.4 MiB
4 stuart Mar/07/2007 01:55:38 Mar/11/2007 01:55:47 4d:5s 11.9 MiB 17.7 MiB
5 josh Mar/07/2007 01:55:38 Mar/11/2007 01:55:47 4d:6s 15.4 MiB 174.7 MiB
6 jenny Mar/01/2007 22:10:42 Mar/02/2007 00:25:51 2h:15m:8s 292.6 KiB 5.4 MiB


And this is the report generated by Console with the command "tool user-manager> user print

0 A subscriber=admin name=“tony” password=“*****” ip-address=10.100.3.2 uptime-used=11w4d49m25s download-used=5846537050 upload-used=243236886
last-seen=mar/11/2007 02:01:48 active-sessions=1 credit-count=0
credit-left=0s credit-duration=0s credit-price=0 credit-time-added=0s

1 A subscriber=admin name=“trevor” password=“*****” ip-address=10.100.3.4
uptime-used=11w4d4h3m54s download-used=2695903784
upload-used=446611474 last-seen=mar/11/2007 01:59:55 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

2 A subscriber=admin name=“adrian” password=“*****” ip-address=10.100.3.>
uptime-used=11w4d5h20m31s download-used=1494885921
upload-used=164476734 last-seen=mar/11/2007 02:05:51 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

3 A subscriber=admin name=“robin” password=“*****” ip-address=10.100.2.2
uptime-used=9w22h9m1s download-used=166848373 upload-used=22389339
last-seen=mar/11/2007 02:05:19 active-sessions=1 credit-count=0
credit-left=0s credit-duration=0s credit-price=0 credit-time-added=0s

4 A subscriber=admin name=“stuart” password=“*****” ip-address=10.100.1.30
uptime-used=11w4d15h33m34s download-used=638524893
upload-used=121064466 last-seen=mar/11/2007 02:05:47 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

5 A subscriber=admin name=“josh” password=“*****” ip-address=10.100.1.10
uptime-used=11w4d15h36m17s download-used=2102877770
upload-used=219115332 last-seen=mar/11/2007 02:05:47 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

6 subscriber=admin name=“don” password=“*****” ip-address=10.100.1.20
uptime-used=3w4d10h11m12s download-used=166311806 upload-used=21958890
last-seen=jan/13/2007 20:37:46 credit-count=0 credit-left=0s
credit-duration=0s credit-price=0 credit-time-added=0s

7 subscriber=admin name=“jenny” password=“*****” ip-address=10.100.3.6
uptime-used=2h15m8s download-used=5681209 upload-used=299520
– [Q quit|D dump|right|down]

You’ll note that the User-manager generated report omits two users altogether and for four of the six users it accounts for the period 7 March - 11 March rather than 1 - 11 March, or at least appears to. User ‘Don’ probably hasn’t used any data in the current month and user ‘Jenny’ may not have logged on since 2 March. However user ‘Tony’ is me and I’ve used the network regularly this month.

As administrator I am left with severe doubts about the reliability of User-Manager when it comes to billing customers for usage.

2

If you will look at the users information,
e.g. the particular user,
6 subscriber=admin name=“don” password=“*****” ip-address=10.100.1.20
uptime-used=3w4d10h11m12s download-used=166311806 upload-used=21958890
last-seen=jan/13/2007 20:37:46 credit-count=0 credit-left=0s
credit-duration=0s credit-price=0 credit-time-added=0s
‘last-seen’ is jan/13/2007

and this user ‘last-seen’ is not provided,
7 subscriber=admin name="jenny

3

Hello sergejs.

You’re right. But that’s just as cut and pasted from the console, so the console omitted it. Moreover the HTML report shows 'Jenny" as active on 1 and 2 March at least.

This is the console entry as at today:

[admin@Saddle-Low] tool user-manager user> print
Flags: X - disabled, A - active, I - incomplete
0 A subscriber=admin name=“tony” password=“*****” ip-address=10.100.3.2
uptime-used=11w5d6h9m26s download-used=5991197258
upload-used=253586446 last-seen=mar/12/2007 07:21:51 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

1 A subscriber=admin name=“trevor” password=“*****” ip-address=10.100.3.4
uptime-used=11w5d9h24m29s download-used=2811566827
upload-used=465831576 last-seen=mar/12/2007 07:22:05 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

2 A subscriber=admin name=“adrian” password=“*****” ip-address=10.100.3.>
uptime-used=11w5d10h40m33s download-used=1520353337
upload-used=168379115 last-seen=mar/12/2007 07:25:54 active-sessions=1
credit-count=0 credit-left=0s credit-duration=0s credit-price=0
credit-time-added=0s

3 subscriber=admin name=“robin” password=“*****” ip-address=10.100.2.2
uptime-used=9w2d15m32s download-used=167967061 upload-used=22720385
last-seen=mar/12/2007 05:51:38 credit-count=0 credit-left=0s
credit-duration=0s credit-price=0 credit-time-added=0s
– [Q quit|D dump|right|down]

The rest have vanished completely.

OK, Don wasn’t active in March but what I -and the users - need from this is simply to know how much of their monthly allowance they’ve used.

In December I prepared an XL database that enabled me to cut and paste the data in the generated report into an XL worksheet that gave me a snapshot of this information - ie. date, data used for month, %of monthly allowance used. But if the report omits users altogether that cut-and-past becomes useless as some of the users go into the wrong row.

And why does the User-Manager report “start” for some users on 7th March and for others on the 1st, which was the date I asked for. Is it only accounting usage from that date.

And where am I, Tony, on that report? I’m on the Net every day and am the heaviest user?

4

Please, contact support (support@mikrotik.com) about this issue.
We will try to check out where is the problem.