userman page not found

RouterOS The User Manager
1

i already insatll the pakage and hotspot and all other setting .
The problem that i follow all steps as mentions in DOC
like
steps of install usermanager and hotspot in same machine
creats subscriber
and others
but the problem the pages of usermanegr not found
if i but http://192.168.0.1/userman
i got these error
The page cannot be found

what missing here
need help

2
  1. Make sure User Manager package is installed,
    ‘system package print’.
  2. Make sure that subscriber is created,
    ‘tool user-manager customer’.
  3. Check that ‘ip service’ www service is enabled and port=80. ‘www’ service is responsible for MikroTik RouterOS web-interface server.
3

Mikrotik 2.9.27

I check all points and still not work
print for test

'system package print'

NAME VERSION SCHEDULED

0 system 2.9.27
1 hotspot-fix 2.9.27
2 hotspot 2.9.27
3 ppp 2.9.27
4 X routing-test 2.9.27
5 advanced-tools 2.9.27
6 arlan 2.9.27
7 dhcp 2.9.27
8 gps 2.9.27
9 isdn 2.9.27
10 lcd 2.9.27
11 ntp 2.9.27
12 radiolan 2.9.27
13 routerboard 2.9.27
14 routing 2.9.27
15 rstp-bridge-test 2.9.27
16 security 2.9.27
17 synchronous 2.9.27
18 telephony 2.9.27
19 ups 2.9.27
20 user-manager 2.9.27
21 web-proxy 2.9.27
22 X webproxy-test 2.9.27
23 X wireless-legacy 2.9.27
24 wireless 2.9.27

[admin@MikroTik] tool user-manager customer> print
Flags: X - disabled
0 subscriber=MikroTik login="MikroTik" password="qwerty" time-zone=+00:00 permissions=owner parent=MikroTik

\

[admin@MikroTik] ip service> print
Flags: X - disabled, I - invalid

NAME PORT ADDRESS CERTIFICATE

0 telnet 23 0.0.0.0/0
1 ftp 21 0.0.0.0/0
2 www 80 192.168.0.0/24
3 ssh 22 0.0.0.0/0
4 X www-ssl 443 0.0.0.0/0 none

whre the problem?

4

upgrade to 2.9.38 and try it then, there have been many updates to the usermanager.

5

I upgrade to last version (Demo version ) but same problem

These the files i found ,is there any missing files?
[admin@MikroTik] file> print

NAME TYPE SIZE CREATION-TIME

0 MikroTik-02012007-1527.backup backup 8184 jan/02/2007 15:27:56
1 MikroTik-02012007-0403.backup backup 47306 jan/02/2007 15:28:28
2 LICENSE.TXT .TXT file 112343 jan/02/2007 17:25:59
3 hotspot directory jan/02/2007 15:28:38
4 hotspot/status.html .html file 2775 jan/02/2007 15:28:38
5 hotspot/md5.js .js file 7218 jan/02/2007 15:28:38
6 hotspot/redirect.html .html file 213 jan/02/2007 15:28:38
7 hotspot/radvert.html .html file 1481 jan/02/2007 15:28:38
8 hotspot/errors.txt .txt file 3615 jan/02/2007 15:28:38
9 hotspot/login.html .html file 3384 jan/02/2007 15:28:38
10 hotspot/error.html .html file 898 jan/02/2007 15:28:38
11 hotspot/alogin.html .html file 1293 jan/02/2007 15:28:38
12 hotspot/logout.html .html file 1813 jan/02/2007 15:28:38
13 hotspot/lv directory jan/02/2007 15:28:37
14 hotspot/lv/status.html .html file 2760 jan/02/2007 15:28:37
15 hotspot/lv/errors.txt .txt file 3749 jan/02/2007 15:28:37
16 hotspot/lv/radvert.html .html file 1475 jan/02/2007 15:28:37
17 hotspot/lv/login.html .html file 3408 jan/02/2007 15:28:37
18 hotspot/lv/logout.html .html file 1843 jan/02/2007 15:28:37
19 hotspot/lv/alogin.html .html file 1303 jan/02/2007 15:28:37
20 hotspot/img directory jan/02/2007 15:28:38
21 hotspot/img/logobottom.png .png file 4317 jan/02/2007 15:28:38

6

Make sure that PC has address from 192.168.0.0/24 network. If you still cannot acces User Manager web-interface.
Contact support (support@mikrotik.com) with attached support output file from the User Manager router.

7

Is there any setting may be i made in Mikrotik make these issue?
1- i install MikroTik with all pakages
2-specify IP for interface(2Lan) and gateway
3-DHCP server
4-DHCP client
5-HotSpot
6-Create server ,users,…etc
and other setting and any user try connect he get the login page and everything works fine
7-Follow all steps to start User Manager
Where the problem you think is?

8

hi iam new to mikrotik but maybe help u just make disable server of hot spot and try to login http://x.x.x.x/userman

9

thank you, you my life saver :slight_smile: