v.6.18 WinBOX Runtime Library Error

RouterOS General
1

After update 6.17 → 6.18 WinBox crashed with error.
I have system Win7SP2 32bit
After update I can not run WinBox, after double click on program visible pop-up window:
Header: Microsoft Visual C++ Runtime Library
Body: This application has requested the Runtime to terminate it in unusual way.
Please contact the application’s support team for more information

Windows event diagnostic have next information:

name fault app: winbox.exe,
name fault module: roteros.dll,
Code exception: 0x40000015
Shift error: 0x0006f936
Identifier fault code: 0x3e0
Way of fault module C:\Users\XXXXXXX\AppData\Roaming\Mikrotik\Winbox\6.18-2536446055\roteros.dll

application’s support team, I need help :slight_smile:

2

delete all file inside C:\Users\XXXXXXX\AppData\Roaming\Mikrotik\Winbox\ except address book

3

No way!
I have MikroTik RB751U-2HnD
I try to connect from different devices: Win7 32bit, Win7 64bit, WinXP SP3
and always i see pop-up windows Microsoft Library C++ Runtime Error.

Next step, download Winbox version 3.0beta3 and try to connect.
Error pop-up alway information about Library C++ troubleshoot

What is it???

4

probably routeros installation is corrupted, reinstall routeros using netinstall, but if on all the devices are present the same anti-virus…

5

Ok, trouble with Library Error go away after next step:

  1. Login via webinterface
  2. Go to IP-Services
  3. Disable WinBox 8291
  4. Reboot router
  5. After reboot login via web
  6. Goto IP-Services
  7. Enable WinBox 8291

Profit.
This troubleshoot continue after previous update (problem with SNMP)