Version mismatch Dude

Hi all,

I accidentely changed the SNMP password inside a router. To make it work again I changed the password in the SNMP profile as well. After I did this all the acces points of the router changed to status unknown or down. After everything went down I immedietely checked if the router was down. The router and acces points were still working correctly, but they were marked as down in The Dude. When I took a closer look at an acces point it gave a weird error. It said: Router cannot be used as agent because of version mismatch (6.40.4 (stable) != 6.40.4) (6). I’ve tried a few things to solve this issue as mentioned down here:

  • I checked if the router has the same version as The Dude. Which it has.
  • I have recreated the router in The Dude.
  • I checked the SNMP passwords on both the router and The Dude. (To make sure they had the same passwords)
  • I rebooted the router.
  • I upgraded both the router and The Dude to version 6.41.1.
  • I upgraded the firmware of the router.

Unfortunate all of the above did not solve my problem. Can someone help me with this problem?
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So we found the solution of this problem. We were monitoring the Router with it’s LAN adres. After we changed it to it’s WAN adres it immedietely started working again.