Vista updates - Hotspots

We run multiple hotspots using solely mikrotik equipment. it is a username/password based system. we have multiple customers who cannot download automatic updates with their vista machines. we have no firewall rules except those that are built into the hotspot. Any ideas why this is the case? I am blaming Vista but would like to know if there is something we can do.

thanks,

Our vista can download updates using MT hotspot without any problem.

yep, read your windows updates.log

-13 14:05:31:726 1124 15a0 AU Triggering Online detection (interactive)
2007-11-13 14:05:31:726 1124 140c AU #############
2007-11-13 14:05:31:726 1124 140c AU ## START ## AU: Search for updates
2007-11-13 14:05:31:726 1124 140c AU #########
2007-11-13 14:05:31:757 1124 140c AU <<## SUBMITTED ## AU: Search for updates [CallId = {15F0AFC9-AEEC-4468-8A8D-57B5A3DD9871}]
2007-11-13 14:05:31:757 1124 1540 Agent *************
2007-11-13 14:05:31:757 1124 1540 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2007-11-13 14:05:31:757 1124 1540 Agent *********
2007-11-13 14:05:31:757 1124 1540 Agent * Online = Yes; Ignore download priority = No
2007-11-13 14:05:31:757 1124 1540 Agent * Criteria = “IsInstalled=0 and DeploymentAction=‘Installation’ or IsPresent=1 and DeploymentAction=‘Uninstallation’ or IsInstalled=1 and DeploymentAction=‘Installation’ and RebootRequired=1 or IsInstalled=0 and DeploymentAction=‘Uninstallation’ and RebootRequired=1”
2007-11-13 14:05:31:757 1124 1540 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-13 14:05:31:757 1124 1540 Setup Checking for agent SelfUpdate
2007-11-13 14:05:31:757 1124 1540 Setup Client version: Core: 7.0.6000.381 Aux: 7.0.6000.381
2007-11-13 14:05:31:804 1124 1540 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-13 14:05:31:851 1124 1540 Misc Microsoft signed: Yes
2007-11-13 14:05:46:318 1124 1540 Misc WARNING: Send failed with hr = 80072f78.
2007-11-13 14:05:46:318 1124 1540 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:05:46:318 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072f78
2007-11-13 14:05:46:318 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78
2007-11-13 14:05:55:162 1124 1540 Misc WARNING: Send failed with hr = 80072f78.
2007-11-13 14:05:55:162 1124 1540 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:05:55:162 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072f78
2007-11-13 14:05:55:162 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78
2007-11-13 14:06:03:396 1124 1540 Misc WARNING: Send failed with hr = 80072f78.
2007-11-13 14:06:03:396 1124 1540 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:06:03:396 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072f78
2007-11-13 14:06:03:396 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78
2007-11-13 14:06:12:349 1124 1540 Misc WARNING: Send failed with hr = 80072f78.
2007-11-13 14:06:12:349 1124 1540 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:06:12:349 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072f78
2007-11-13 14:06:12:349 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78
2007-11-13 14:06:12:349 1124 1540 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab: error 0x80072f78
2007-11-13 14:06:12:349 1124 1540 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-13 14:06:12:349 1124 1540 Misc Microsoft signed: Yes
24 1540 Misc WARNING: Send failed with hr = 80072ee2.
2007-11-13 14:08:13:193 1124 1540 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:08:13:193 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://download.microsoft.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072ee2
2007-11-13 14:08:13:193 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072ee2
24 1540 Misc WARNING: Send failed with hr = 80072f78.
2007-11-13 14:15:25:802 1124 1540 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:15:25:802 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://www.update.microsoft.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072f78
2007-11-13 14:15:25:802 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78
2007-11-13 14:16:38:427 1124 1540 Misc WARNING: Send failed with hr = 80072f78.
2007-11-13 14:16:38:427 1124 1540 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2007-11-13 14:16:38:427 1124 1540 Misc WARNING: WinHttp: SendRequestUsingProxy failed for http://www.update.microsoft.com/v7/windowsupdate/redir/wuredir.cab. error 0x80072f78
2007-11-13 14:16:38:427 1124 1540 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78


Works on 3.0 but not on 2.9. On 2.949 it just goes and goes. No errors, just keeps trying. Upgrade to 3.0 and it works perfect???

try this: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=fe640020-4880-49da-95b4-7a30419919ed&sloc=en-us