VPN mynetname missing...!???

HI,
I have a RB4011 i was looking to setup vpn but i notice that unlike in all the guides i have been through I dont have a mynetname address, it shows the routers ip address… why is this? Thank you for any input.

What is this “it” that you speak of?

You mean like this ?

/ip/cloud> print
ddns-enabled: yes
ddns-update-interval: 1m
update-time: yes
public-address: XX.XX.XX.XX
dns-name: XXXXXXX.sn.mynetname.net
status: updated

So this field “dns-name” empty ?? That can’t be right ? Perhaps check with MT-support if there is something wrong with the serial-number of your unit ?

https://help.mikrotik.com/docs/display/ROS/Cloud

You have a value in the “STATUS” field ? What does it say ?

status (read-only: string)
Contains text string that describes current dns-service state. The messages are self explanatory
updating…
updated
Error: no Internet connection
Error: request timed out
Error: REJECTED. Contact MikroTik support
Error: internal error - should not happen. One possible cause is if router runs out of memory