Hi,
one year ago I started to have a problem in the log: RADIUS accounting request not sent: no response.
the users have to try several times in order to login into their prepaid card which is originally in hotspot .
I have a server dedicated for radius, installed Centos and freeradius manager with DMA radiusmanager.
yesterday I was looking in google and saw someone advised to uncheck accounting in Radius tab ( IP>hotspot>server profile>hotspot1>Radius> accounting checkbox)
when I do that, everything went fine, and users are logging smoothly, but I am no longer able to see online users in Radius manager.
does this effect the prepaid cards? in other word, are they working for free now?
and what does this checkbox do?
When you enable accounting, the NAS tracks and sends accounting information about every authenticated user to radius: time connected, bandwidth consumed, etc.
one year ago I started to have a problem in the log: RADIUS accounting request not sent: no response.
the users have to try several times in order to login into their prepaid card which is originally in hotspot .
I have a server dedicated for radius, installed Centos and freeradius manager with DMA radiusmanager.
Your radius server is not performing fast enough to cope with authentication, and processing / storing accounting information.
yesterday I was looking in google and saw someone advised to uncheck accounting in Radius tab ( IP>hotspot>server profile>hotspot1>Radius> accounting checkbox)
when I do that, everything went fine, and users are logging smoothly, but I am no longer able to see online users in Radius manager.
As you disabled accounting, the radius server load decreased significantly, and thus radius was able to process auth better.
For that same reason, as accounting is not enabled, you are not tracking neither users connected time or bandwidth used, essentially rendering your prepaid card set limits useless.
does this effect the prepaid cards? in other word, are they working for free now?
thanks a lot for the fast reply.
But I am still seeing traffic limit reached in the log, and users kike out because of that, and also invalid user name or password. does this make sense?
You’d better post those logs and more information, as I can be just guessing without that.
That may happen if accounting data already in radius triggers it; but no new accounting is being sent by the NAS if Use Accounting is not enabled, that’s for sure.
Regarding failed auths, that means radius rejects them for whatever reason, through invalid username/password should mean exactly that.
Use radtest to simulate a given user radius auth so that you see what radius is answering and why is rejecting the user auth.
Thanks for clarifying, I was testing if Radius is calculating the cards consumption or not, and then I discovered that Mikrotik server is requesting cards information from Radius server when authenticating, but after that nothing is updated to the Radius, and even when a client reached his MBs limits, the server will sign him out, but then the client can login again using the same card information and the counters will start from the begging.
so I am having a big problem with my Radius, I have tried a lot of things to solve the blue warning “Radius accounting request not sent: no response” , but I failed.
I will post another post requiring advises or suggestions what is the best radius accounting software and how to migrate from DMA Radius manager to that one
Thanks again