when using 3g USBModem - router was rebooted without proper shutdown by watchdog timer

Hi all,

please help to review my router (RB750GR3) config.
i notice this because my main ISP is down, and i have sierra 3g USB modem, that i usually connect for sending sms but when such incident (main isp down) . i configured this modem for back up internet.

here is the weird thing,
when i change to USB 3G Modem, the router rebooted several time as this photo shown
WhatsApp Image 2022-01-25 at 5.06.14 PM.jpeg
i’ve attached the export files, is there something wrong with my config that causes the router to reboot several time ?
Thank you
rb750gr3-20210125.rsc (78.5 KB)

One possibility is that your 3G modem draws too high current and RB750GR3 is not able to sustain it, quite a few of them come with sort of a Y-cable and one branch is used expressly to pick up extra current from another USB port.

You could try to get a powered USB hub and plug it between router and dongle. This way hub’s power adapter will supply power to dongle.

Supported modems here https://help.mikrotik.com/docs/display/ROS/Peripherals#Peripherals-Cellularmodems
Your device most obviously goes unresponsive for a minute, so watchdog has to reboot it…

yeah the modem is not part of the supported list. but i think this sierra 885 is compatible tho, since i saw the setting how to make it works in this forum.
i would love to know what caused the unresponsiveness, but there is no output generated by the watchdog.

could be, but i was opening winbox all the time and watch the curent, temp, memory & cpu when it got hang, there is nothing that suggest sudden voltage drop.
the interface window packet just suddenly stop moving and not long the router rebooted.

If what I wrote is the reason, then you won’t see it coming on the usual health sensors. The thing is that one of two most power-demanding things in wireless modem is radio transmitter (the other is CPU/DSP processing both directions) and radio transmitters can use quite high powers … specially if they are not really power-optimized (which is the case with earlier models for each mobile generation, 3G is no exception) … 3G devices are generally allowed to transmit with 200mW - on the antenna. Given the inefficiency of output stage (power amplifier), actual power draw can be upwards from 1W … and 1W for USB-powered devices is really a lot (USB 2.0 standard specifies max power draw to be 500mA @ 5V = 2,5W). If internal design of a board offering USB port is not smartly done, then excessive power draw over USB port can mean drop of voltage used by other components …

But it’s up to you whether to pursue my suggestion or not, I’m giving it to you for free :wink:

ok, thank you for the suggestion, I’ll give it a shot for this powered USB extension. need to shop around for it. :smiley:

will post if this fixed the rebooting

I got the powered USB HUB.
but somehow it wouldn’t connect to the 3g connection now.
so i can’t reproduce the restarting event. will try to figure out a way to connect to internet using 3g and will update on the progress