Where do I start I really do need help:)

RouterOS The Dude
1

I have a very small Motorola network with 4 Access Points and a total of 14 Subscriber Modules/Modems

I would like to monitor each SM’s usage but to be honest I am totally lost as to how to do it.

Someone on the Motorola forum suggested I use The Dude so I have downloaded it.
All I have been able to Discover is my AP’s, Modem and Canopy Management Module.
I’m running XP on my server.
where do I go from here.
Any help would be much appreciated.

2

if your device has SNMP enabled, and you have added it to the Dude map, you can right-click it, use SNMP-Walk to see what information can Dude get from it. There should be a lot of options.

3

Thanks Norm :slight_smile:
Looks like that may be one of my problems so I will log into each of the SM’s and change it then try again.

I am very greatfull for any help I get :slight_smile:.

4

I have now ticked SNMP on all my SM’s but I must be doing something wrong coz I still cant find them :frowning:
I know this is gunna sound like a dumb question but how do I create a map to add them to :astonished:

Is the anyone I can ring and talk to about getting started.

5

First to create a new map:

  1. Double Click on Network Maps
  2. Press the red plus button
  3. Type a map name
  4. Click OK
    CreateMap1.png
    Second:
  5. Double click on the new map name
    CreateMap2.png
    Third:
  6. Click on Discover at top of screen
  7. Click on Discover in Dialog box
    CreateMap3.png
    Notice the network range - adjust if necessary
    Notice the detection mode - scan by ping (if cannot ping device, it will not be found - change this if you devices do not respond to ping)

Things that can go wrong:

  1. ping blocked by firewall
  2. ping not enabled on devices (on devices with lazy software may require reboot to actually enable)
  3. snmp not enable on devices (on devices with lazy software may require reboot to actually enable)
  4. snmp blocked by firewall
  5. snmp community name used by default in Dude is “public”, this is usually the default on devices too. It is worth checking.
  6. Device may require different versions of SNMP to be enabled. Make sure 1 and 2c are enabled (at least until you get things working).

Funny things that can go wrong:

  1. Site uses community string other than public; and devices are all configured for SNMP Authorisation Trap; and you forget to change community string in Dude. Discover will cause massive auth trap storm and angry network admin will find you :slight_smile:
  2. Set Hops too high and Dude will find Internet :slight_smile:
6

Hi Adam,
Thank you thus far, Dude will only find the APs but will not find the SMs linked to the APs. I cannot ping the SMs I can only get to them by logging onto the APs. Do you know if I can change a setting in either the APs or SMs so that Dude can reach them?

7

I think your next step should be to find out why you can’t ping the SMs

  • confirm IP address; go to a SM and traceroute back to your dude server or maybe google.com
  • trying using ping from another server, is there something about the way your dude server is connected to your network?
  • is there a firewall involved?

Post the results of your traces;
Post your network maps as they exist in the Dude and refer to what is missing.

8

With some help from the members of the Motorola canopy comunity and a local we are now able to read all of our SMs with Dude.
Now all we gotta work out is how to interpret what we are seeing

and how we get useage reports for days weeks and months. :slight_smile:


Any help would sure be appreciated.

Here is what we have so far.

http://i2.photobucket.com/albums/y23/beevee/Untitled1dude.jpg



Hope the link works …lol… :slight_smile:

9

sounds like you need to check the “public” box under the ip settings of your Canopy SMs. We have a full Canopy network, and you will not be able to properly access the radios if this is not checked. Cheers…