So, dear Mikrotik. It seems that you do many things without any feedback from users. I present a small company from Moscow. All our infrastructure is based on modules in boxes with 411 RB inside. We use COM port for initial and next tuning the board. Our technical engineers haven’t possibility to connect to network using Ethernet cable. Only COM ports are in the face part of our product. It is very comfortable and reliable. Also we don’t disconnect the link during these operations. Also our terminals are connected with RB also through COM port and make tuning using our software and central upgrade.
So, why you removed the COM ports in the new models. Our next work is impossible now because you removed the main model we use 411UAHR. Also I have heard about plans to reduce all 411 models. I insist on new 912 model with COM port. Also we need to use new miniPCIe wifi modules on new boards with COM port. Now our current work stops because of lack 411UAHR. We use it in our boxes with installing to products. Also we have problems with 411U delivery to Russia. There are no one here.
If so weird product management will resume, I will replace all Mikrotiks boards and choose another vendor.
Please, don’t ask me about why not using another analogs of 411. Because the 411UAHR model has unique number of interfaces. We added to them second WiFi or 3G module and we need it in one small from factor.
In order to plan our dealing in future I wnt to know lifetimes:
411AR
411U
And I want to know when you release new boards with COM ports.
in '/system console' attach terminal or use USB port for /system serial-terminal.
sy serial-terminal usb3
or
[admin@OriginF] > sy console print
Flags: X - disabled, U - used, F - free
NO! Nobody don’t use prolific or even ftdi usb-RS232 in terminals. It is not reliable. I am not an Arduino guy. Don’t write here idiotic advices. The terminal has its own computer with only COM port available for tuning routers. All other ports included USB are busy. Are you engineers from Mikrotik or the piece of shit? Dear Mikrotik’s people. Do you really think that the company will replace the reliable RS-232 connection? No. We will faster make a concurent product to Mikrotik based on open-WRT or DD-WRT than endure the inconvenience from idiotic Mikrotik product managers. You must bear responsibility for your own products. If you do form factor you must resume the product line with new one at the same functional features.
Deplhi, I think you just lost any chance of a decent response from Mikrotik here. With an attitude like that I’d be happy to see you gone from these USER forums. That’s right, these forums are not for you to contact Mikrotik, it is simply for users of Mikrotik to discuss with each other. Any help we get from company reps is appreciated and respected. If you want to discuss things with them then email them, but I wouldn’t expect a response if you sit there calling them pieces of shit.
If we plug the usb-RS232 cable than the new component will be between router and computer. I told about the reliable connection. It will be less reliable in that case. We have worked a lot of time with FTDI, prolific, CP2102 - the famous generic as you wrote. But in case of terminals or maybe mobile robots the meaning of reliable is extreme. So if you reduce the functional feature you must think about the loss % of market. I think your product managers are the peace of shit, because making a small decision you can loss the real market, very potential to rise. And we spent many time to wrote really good software for router tuning. Have you know any applications of using Mikrotiks in vehicle industry? In Russia we used it. Do you want to save these applications? If yes, you must asked consumers about next generations of products. Is it so hard or expensive to save DB-9 port on RB motherboards? I have embedded engineers staff and I know that it is not expensive and hard. So, well. I understand. The future of Mikrotiks is USB-UART cables. I don’t go with Mikrotik to the future. My company makes also robots here in Russia. And I prefer supplier that make a connections between it and consumer in the case what we must do for you. Today I speak with CEO of official Mikrotik supplier. He thinks that the company Mikrotik lives in the world of your own fantasy and don’t have much connections with real people.
I think you understand the spec of this 1 part. For example:
Generic RS-232. Above 9 volts level polar signal. Stable for impact noise. Till 25 meters long cable. Very reliable connection socket (using screws)
USB-UART cable. 5v TTL. Not polar, but differential. Not stable for impact noise. Very unreliable connection socket to USB. Bad quality due to China fake chips.
So. Let’s talk about future. Would you have a less reliable Mikrotik systems? I wouldn’t.
I think there are some companies making a software for Mikrotiks. We are one of them. There are:
decade of RouterOS language scripts
couple of Pythons scripts making a call using serial interfaces
You have made a router API. Why did you make it not the same as Router OS Script language? Why the way of using Router OS Script can’t be realized using the Ethernet connection? How can we do a router tuning if some of parametes losses during the work (Yea, did you hear about bricked Mikrotiks? In one day there is no answer from network, let’s go to the place of installing, plug in the Com port and make connection again). So we developed a reliable way of using Mikrotiks. We developed boxes for 411 models. And we developed products based on it. But to do that we need an reliable additional connection way. You reduced this way from your products and I hate you because we spent a lot of time to make the peace of hardware from Latvia real working and reliable.
Usually when a company develops products based on another companies product, they make (written) arrangements to ensure the availability of that product for the expected lifetime of the first one. You obviously omitted that step. So don’t blame the people at Mikrotik for the lack of business skills on your side.
And if these whining is a replacement for business development talk between your companies, I’m not sure if this is still called business. The age of highly successful garage companies is long over.
is possible to do that??? 
