Hello forum,
My knowledge about Wireless is poor
I have the following issue:
A Enterprise has a floor in a high building in a place with a lot of signals of everything (WiFis of another enterprises for example)
In this place, everyones have problem with the Wireless, it disconnect sometimes, sometimes work but slow, sometimes work fine
The floor has about 400 meters^2
They have currently 5 APs managed in a CAPsMAN but the issue started before deploy CAPsMAN
The 5 APs are different Mikrotiks (CAP and WAP)
I set 3 different channels: 1, 6 and 11 (2412, 2437 and 2462) and I set the same channels to most distant APs trying to dont generate interference
We have about 20 to 30 devices connected to all APs, no more than 15 devices in the same AP
I make a screenshot of the "Registration Table" to show you these values but I dont know how to attach it here without upload the image to any site. I made a "capsman registration-table print" but it shows less info:
INTERFACE SSID MAC-ADDRESS UPTIME RX-SIGNAL
0 AP-OpenSpace-1 Estudio 54:13:79:78:41:5F 10h7m44s80ms -62
1 AP-OpenSpace-1 Estudio 40:9F:38:75:FF:29 5h22m25s550ms -68
2 AP-Starbucks-1 Estudio 54:13:79:78:55:1D 5h11m44s660ms -54
3 AP-OpenSpace-1 Estudio 54:13:79:78:3B:67 1h19m24s50ms -69
4 AP-OpenSpace-1 Estudio 5C:EA:1D:BF:AD:D9 1h19m11s950ms -63
5 AP-OpenSpace-1 Estudio 54:13:79:63:20:CF 1h18m55s230ms -64
6 AP-OpenSpace-1 Estudio 54:13:79:78:7E:27 1h18m39s390ms -68
7 AP-OpenSpace-1 Estudio 04:B1:67:3B:49:4A 1h12m23s760ms -59
8 AP-Starbucks-1 Estudio DC:74:A8:4B:7B:8A 1h6m50s520ms -73
9 AP-Recepcion-1 Estudio CC:FD:17:EC:AF:E2 30m4s920ms -69
10 AP-OpenSpace-1 Estudio FC:42:03:5C:11:0E 23m29s120ms -66
11 AP-OpenSpace-1 Estudio 54:B1:21:52:D7:5C 19m38s140ms -77
12 AP-OpenSpace-1 Estudio 54:13:79:63:2A:51 18m7s310ms -70
13 AP-SociosNorte-1 Estudio 54:13:79:78:4C:DD 15m41s950ms -58
14 AP-OpenSpace-1 Estudio BC:9F:EF:AB:7D:BA 15m27s790ms -85
15 AP-OpenSpace-1 Estudio A8:BE:27:59:A9:D1 12m57s320ms -56
16 AP-OpenSpace-1 Estudio A8:BE:27:B7:D7:0F 6m23s220ms -84
17 AP-Recepcion-1 Estudio A8:66:7F:BC:36:74 4m8s90ms -73
18 AP-OpenSpace-1 Estudio A8:66:7F:A4:90:1C 2m13s730ms -72
19 AP-SociosNorte-1 Estudio 18:65:90:A0:F0:9D 2m3s910ms -55
20 AP-OpenSpace-1 Estudio 54:13:79:78:4D:21 1m49s460ms -74
I look into the LOGs and see too much events of devices disconecting and reconnecting, about 780 event in less than 4 hours
I found among these events, the following events:
13:58:19 caps,info A8:BE:27:B7:D7:0F 95 AP-Recepcion-1 disconnected, extensive data loss
14:27:46 caps,info A8:BE:27:B7:D7:0F 95 AP-OpenSpace-1 disconnected, extensive data loss
12:58:05 caps,info A8:66:7F:BC:36:74 56 AP-Recepcion-1 disconnected, extensive data loss
15:26:12 caps,info A8:66:7F:BC:36:74 56 AP-SociosNorte-1 disconnected, extensive data loss
12:50:11 caps,info 68:C4:4D:89:ED:E7 51 AP-Recepcion-1 disconnected, extensive data loss
15:20:49 caps,info 68:C4:4D:89:ED:E7 51 AP-SociosNorte-1 disconnected, extensive data loss
15:53:19 caps,info 68:C4:4D:89:ED:E7 51 AP-OpenSpace-1 disconnected, extensive data loss
14:18:46 caps,info A8:BE:27:59:A9:D1 50 AP-OpenSpace-1 disconnected, extensive data loss
15:53:56 caps,info A8:BE:27:59:A9:D1 50 AP-OpenSpace-1 disconnected, extensive data loss
13:17:17 caps,info C8:1E:E7:9E:55:CE 42 AP-Recepcion-1 disconnected, extensive data loss
14:14:20 caps,info C8:1E:E7:9E:55:CE 42 AP-Recepcion-1 disconnected, extensive data loss
15:39:13 caps,info C8:1E:E7:9E:55:CE 42 AP-Recepcion-1 disconnected, extensive data loss
12:53:15 caps,info 0C:CB:85:CB:91:51 32 AP-Recepcion-1 disconnected, extensive data loss
13:58:54 caps,info 0C:CB:85:CB:91:51 32 AP-Recepcion-1 disconnected, extensive data loss
15:16:12 caps,info 10:41:7F:91:1D:DA 22 AP-Starbucks-1 disconnected, extensive data loss
13:17:56 caps,info CC:FD:17:EC:AF:E2 20 AP-Recepcion-1 disconnected, extensive data loss
15:26:08 caps,info CC:FD:17:EC:AF:E2 20 AP-SociosNorte-1 disconnected, extensive data loss
14:50:16 caps,info 9C:2A:83:CD:42:54 18 AP-Recepcion-1 disconnected, extensive data loss
13:28:12 caps,info B8:C1:11:09:39:9F 10 AP-Recepcion-1 disconnected, extensive data loss
13:52:40 caps,info DC:BF:E9:64:3D:55 9 AP-Recepcion-1 disconnected, extensive data loss
13:27:19 caps,info DC:74:A8:4B:7B:8A 5 AP-Recepcion-1 disconnected, extensive data loss
13:28:30 caps,info 4C:74:BF:D1:40:83 3 AP-OpenSpace-1 disconnected, extensive data loss
16:07:35 caps,info 30:4B:07:07:A2:18 2 AP-Recepcion-1 disconnected, extensive data loss
13:45:56 caps,info DC:BF:E9:19:26:A8 2 AP-OpenSpace-1 disconnected, extensive data los
All of these in less than 4 hours
We are using 20 MHz and 2GHz- B/G/N Band.
Any idea to improve the Wireless network?
Thanks in advance.
Regards.
Damián