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MUM Europe 2020
 
nazanin302
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Posts: 1
Joined: Tue Jun 14, 2016 9:22 am

Problem with reset counters

Fri Jun 17, 2016 4:13 pm

Hi
when one user reaches its traffic limit, I reset its counter but reset counter doesn't work and nothing happen and the user receive "no valid profile found" on login. only way to reset its traffic is to go to user details windows, remove previous profile and add profile again. by working "reset counter" I can use script for daily reset, but unfortunately it doesn't work. is there any solution for correcting reset counter function? or can I use any script for automatic daily adding and removing profile for specific user?
thanks for any suggestion and help
version: 6.35.2 mipsbe on SXT Lite5
 
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mousa1983
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Posts: 79
Joined: Mon Apr 21, 2014 2:36 pm
Location: ilam-iran

Re: Problem with reset counters

Mon Dec 19, 2016 9:17 pm

Hi
UM don't have any command for renewing expired users.
you can create a script for expired users to save old information and create a user whith that information.
and schedule that script.

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