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Paypal

Posted: Wed Jun 27, 2018 1:39 pm
by danielduffin
Hi Everyone last night PayPal updated their policies to use TSL 1.2 now when i get a payment from PayPal i get this error
PayPal - ssl connection error: handshake failed: error 14077410 (6)

The payment is taken from the customer but then a profile is never assigned to the account

Please, can anyone help!

Thank you in advanced

Re: Paypal

Posted: Thu Jun 28, 2018 7:43 am
by blackwp
Hi Everyone last night PayPal updated their policies to use TSL 1.2 now when i get a payment from PayPal i get this error
PayPal - ssl connection error: handshake failed: error 14077410 (6)

The payment is taken from the customer but then a profile is never assigned to the account

Please, can anyone help!

Thank you in advanced
Yes same problem here

Re: Paypal

Posted: Thu Jun 28, 2018 12:32 pm
by maznu

Re: Paypal

Posted: Thu Jun 28, 2018 12:39 pm
by normis
The next RouterOS release will add TLS 1.2 and fix this issue.

Re: Paypal

Posted: Thu Jun 28, 2018 11:57 pm
by blackwp
The next RouterOS release will add TLS 1.2 and fix this issue.
Thank you!!
We eagerly await this!! :)

Re: Paypal

Posted: Sat Jun 30, 2018 12:42 am
by nzjimmy
The next RouterOS release will add TLS 1.2 and fix this issue.
Normis, do you have any idea when this will be? Will UM need to be running https as well or will http still work for Usermanager?

I have hundreds of customers that can no longer purchase accounts, is there anything I can do to remedy this? Will setting up https resolve it?

Thank you

Re: Paypal

Posted: Mon Jul 02, 2018 11:19 am
by joserudi
I join the request, we use paypal daily and it is causing us a lot of inconvenience. Thank you

Re: Paypal

Posted: Mon Jul 02, 2018 11:25 am
by normis
The next RC that will be released, will contain the required changes for Paypal to work again.

Re: Paypal

Posted: Tue Jul 03, 2018 7:30 am
by nzjimmy
The next RC that will be released, will contain the required changes for Paypal to work again.
Is there a date for this? Or at least an estimated date?

Re: Paypal

Posted: Tue Jul 03, 2018 12:36 pm
by msatter
The next RC that will be released, will contain the required changes for Paypal to work again.
Is there a date for this? Or at least an estimated date?
The RC is now available and please read also the warnings/information in the posting:

viewtopic.php?f=21&t=133420&start=350#p671850

Re: Paypal

Posted: Thu Jul 05, 2018 7:02 am
by nzjimmy
Hi,

Thought i'd post I have updated to the latest RC and everything seems OK on CCR1009, AH1100x2 and 2011.

Cheers

Re: Paypal

Posted: Sun Jul 29, 2018 9:08 pm
by paka
Hi,
we have same problem :shock: , please fix it
Regards,
Paka

Re: Paypal

Posted: Mon Jul 30, 2018 11:35 am
by paka
The next RouterOS release will add TLS 1.2 and fix this issue.
Hi Normis,
please announce, which next version will fix it?
v6.42.7?

regards,
paka

Re: Paypal

Posted: Mon Jul 30, 2018 11:37 am
by normis
I suggest reading the posts, before posting same question again.
Version 6.43rc40

Re: Paypal

Posted: Mon Jul 30, 2018 12:12 pm
by msatter
It is already fixed in the 6.43RC version but that version is only for testing purposes. The next bug- and current-version will most probably also contain this fix.

Re: Paypal

Posted: Mon Jul 30, 2018 12:15 pm
by normis
You can tell by the RC name, that the "Current release" with the fix is going to be v6.43, not 6.42.x

Re: Paypal

Posted: Mon Jul 30, 2018 12:25 pm
by msatter
Hmmmm, so we will have soon a 6.44RC ;-)

Fixes often trickle down to Bugfix and Current however features doesn't.

Re: Paypal

Posted: Mon Jul 30, 2018 2:26 pm
by paka
I suggest reading the posts, before posting same question again.
Version 6.43rc40
Hi Normis,
i don't understand ... 6.43rc40 hmm, 6.43rc45 is now available for download or you mean something different?

Re: Paypal

Posted: Mon Jul 30, 2018 4:09 pm
by normis
I suggest reading the posts, before posting same question again.
Version 6.43rc40
Hi Normis,
i don't understand ... 6.43rc40 hmm, 6.43rc45 is now available for download or you mean something different?
Yes, of course that all newer versions also include the fix.

6.43rc40, 6.43rc41, 6.43rc42, 6.43rc43, 6.43rc44 and also the one on the webpage: 6.43rc45. They all include the Paypal fix.
When RC testing is done, 6.43 will be released.

Re: Paypal

Posted: Mon Jul 30, 2018 11:17 pm
by JIMSY
is it possible to downgrade 6.43rc45 (Release candidate) to a lower version?

Re: Paypal

Posted: Mon Aug 06, 2018 11:41 am
by paka
is it possible to downgrade 6.43rc45 (Release candidate) to a lower version?
why?

Re: Paypal

Posted: Mon Aug 06, 2018 1:50 pm
by msatter
is it possible to downgrade 6.43rc45 (Release candidate) to a lower version?
why?
Why not?

It is possible but please the backup files you have to make, separate.

Restore the matching versions of RouterOS and backup file .

Re: Paypal

Posted: Fri Aug 24, 2018 6:57 pm
by alfregil
Hi, I just updated my CCR1036 to 6.42.7 which says that include the fix for TLS 1.2. But when testing I found the issue that the customer account is created, but not profile is assigned, so when the response with the payment is send back from PayPal, the usermanager response is user not found.
I can't find how t change or assign a profile to an existing customer. Looks like there's possible to assign a profile meanwhile is created.
Does anyone has information about this?

Re: Paypal

Posted: Mon Sep 17, 2018 6:45 pm
by alfregil
Hi, just updated to 6.43 version and still having the same problem, no profile is assigned when the customer creates the inactive account at signup page. Then allow the customer to go to the complete payment process in PayPal but when try to use the username and password just get an answer that profile not found. The user exists, but has no profile assigned on usermanager.
Do someone knows how to fix it?

Re: Paypal

Posted: Mon Sep 17, 2018 7:36 pm
by alfregil
I suggest reading the posts, before posting same question again.
Version 6.43rc40
Hi Normis,
i don't understand ... 6.43rc40 hmm, 6.43rc45 is now available for download or you mean something different?
Yes, of course that all newer versions also include the fix.

6.43rc40, 6.43rc41, 6.43rc42, 6.43rc43, 6.43rc44 and also the one on the webpage: 6.43rc45. They all include the Paypal fix.
When RC testing is done, 6.43 will be released.
Hi, just updated to 6.43 version and still having the same problem, no profile is assigned when the customer creates the inactive account at signup page. Then allow the customer to go to the complete payment process in PayPal but when try to use the username and password just get an answer that profile not found. The user exists, but has no profile assigned on usermanager.
Do someone knows how to fix it?

Re: Paypal

Posted: Mon Sep 28, 2020 2:37 am
by Warynor
I suggest reading the posts, before posting same question again.
Version 6.43rc40
Hi Normis,
i don't understand ... 6.43rc40 hmm, 6.43rc45 is now available for download or you mean something different?
Yes, of course that all newer versions also include the fix.

6.43rc40, 6.43rc41, 6.43rc42, 6.43rc43, 6.43rc44 and also the one on the webpage: 6.43rc45. They all include the Paypal fix.
When RC testing is done, 6.43 will be released.
Hi, just updated to 6.43 version and still having the same problem, no profile is assigned when the customer creates the inactive account at signup page. Then allow the customer to go to the complete payment process in PayPal but when try to use the username and password just get an answer that profile not found. The user exists, but has no profile assigned on usermanager.
Do someone knows how to fix it?
Have you tried contacting PayPal technical support? It is not necessary to spam in the same topic 3 times in a row. Perhaps if you were not answered on the first message, then you will not find an answer here. Often, these issues come from the service provider, so they should be contacted first (especially if everything worked well before). I contacted their technical support more than once and in 95% of cases they helped me. Even when I contacted them from an account purchased from https://bestaccounts.net/product/paypal-verified-account/, they did not have any questions. Anyway, your message is already two years old, I hope your problem is solved. Have a nice day!