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asus
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v4.0beta4 UM BuGs

Thu Aug 06, 2009 12:46 pm

settings are removed after restarting MT & admin login failed have to restart this issue still exists.
 
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Re: v4.0beta4 UM BuGs

Thu Aug 06, 2009 3:19 pm

Did not quite understand. You cannot login with admin customer, as before? And there is no "Settings" section in web page?
 
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Re: v4.0beta4 UM BuGs

Thu Aug 06, 2009 11:26 pm

Did not quite understand. You cannot login with admin customer, as before? And there is no "Settings" section in web page?
1. Settings are removed after restarting MT. (in beta3 it happened when cutomer logout & logged in)
eg. table columns don't know about others settings


There are two kinds of pages in User Manager Web: Customer Pages and User Pages. This bug probably pops out after you have logged into "User page". Am I right? I.e., after logging into user page it is impossible to log into customer page.

We are aware of this bug and working on a fix for it.

2. Admin login failed have to restart this issue still exists.
 
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Re: v4.0beta4 UM BuGs

Thu Aug 06, 2009 11:57 pm

I don't know this is bug or it is made to work like that!

in settings table columns i have added few columns from hidden to visible then i logout & logged in again every columns were on the right place but when i logged in with same customer on other pc all columns were disappeared & set to default one.

I will have to set columns on every pc?
 
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Re: v4.0beta4 UM BuGs

Fri Aug 07, 2009 1:29 pm

I will have to set columns on every pc?
No, settings are stored for each customer, but not for each PC. So this is a bug. We fixed some bugs related to saving setting, but seems like, some still exist.

Which permission level the customer has? Owner/Full/Read-Write/Read-Only?
 
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Re: v4.0beta4 UM BuGs

Fri Aug 07, 2009 1:31 pm

Does "setting-disappear" bug exists only for column ordering, or also for style?
 
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Re: v4.0beta4 UM BuGs

Sat Aug 08, 2009 6:45 am

read-write i will try on full also & tell u.

not for style only columns

also can you add total numbers of users on search page, active session, users & active users page.
 
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Re: v4.0beta4 UM BuGs

Wed Aug 12, 2009 12:34 pm

I have a serious problem here i get this problem every 5 mins while adding new user.
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Re: v4.0beta4 UM BuGs

Thu Aug 13, 2009 2:12 am

Do you type in the username or do you paste it into the box?
I noticed in 4.03b that many times if i copy and paste into any of the fileds, it doesn't save my changes, unless i type it out manually.
I haven't had cause to check in 4.04b, but i was thinking if you're pasting into the username field, it may be the same problem.
 
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Re: v4.0beta4 UM BuGs

Thu Aug 13, 2009 8:16 am

we login into one customer from 4-5 pc to register users, we can copy paste username & everything & it can be registered but u can see the background is blank & when we click on Add we get username is required message & when we click again on add the webgui logout automatically.
 
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Re: v4.0beta4 UM BuGs

Thu Aug 13, 2009 3:16 pm

Could be, that fixing "Invalid user profile" bug (http://forum.mikrotik.com/viewtopic.php ... 60#p167160) will fix also this bug.
 
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Re: v4.0beta4 UM BuGs

Thu Aug 13, 2009 3:46 pm

Could be, that fixing "Invalid user profile" bug (http://forum.mikrotik.com/viewtopic.php ... 60#p167160) will fix also this bug.
Thanks alot girts
 
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Re: v4.0beta4 UM BuGs

Thu Aug 13, 2009 3:57 pm

by mistake i opened http://routerip/username & login page appeared & i tried to login into it with customer id login was unsuccessful then i tried with correct link http://routerip/userman then also i was unsuccessful to login with customer id so i restarted router then i logged in successfully. i think this problem is similar with user page login issue.
 
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Re: v4.0beta4 UM BuGs

Thu Aug 13, 2009 4:01 pm

Yes, this is the same bug: if you open http://routerip/user...... , it opens UM User page.
 
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Re: v4.0beta4 UM BuGs

Sun Aug 16, 2009 10:29 am

50% CPU

Free Memory 1834.5 MiB of 1900.1 MiB

I have quadcore processor with 1GiB 10ports.

I use pppoe network Only.

I have this profiles 64kbps 128kbps 256kbps 512kbps

but i have opened 100mbps for local traffic coz v have dc++ in out local network but user hardly get 1mbps in pppoe from MT but without MT they get 10-12Mbps from ip network.

Just wanna know is it normal?

& if 165 users can cause 50% utilization what will happen for 500+ users??

I'm shifting all users to MT & m worried about this.
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 9:41 am

We made performance improvements, so check the CPU usage in next release. We have tested UM on several thousands of active users on an old Celeron PC, 333MHz, so there should be no problem on a QuadCore PC.

If you have specified rate limits 512kbps or lower, it is normal, that you cannot get more than 1Mbps :)

Have you tried throughput, using unlimited profiles?
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 12:15 pm

settings are removed after restarting MT & admin login failed have to restart this issue still exists.
The problem was related to saving two separate column ordering for "Sessions" and "Active Sessions". Now there is only one ordering for Sessions (used also for Active Sessions). The same applies to Active Users.
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 12:38 pm

yea i know it :lol:

Thanks for solving it
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 1:02 pm

Share user default is unlimited can you please make it 1
because we cannot set it while adding new users & almost everyone will keep it 1

Thanks
asus
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 4:10 pm

in A Session when i select user & do remove or close their session is ended in UM but still thier connected to router & they can surf & download.

Is it ok? :?
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 5:00 pm

Share user default is unlimited can you please make it 1
Default value will be 1 in next release.
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 5:06 pm

in A Session when i select user & do remove or close their session is ended in UM but still their connected to router & they can surf & download.
Do you use CoA? Without CoA it is not possible for User Manager to force HotSpot to close a session. When CoA is used by both, HotSpot and UM, session disconnect request is sent by UM to HotSpot, when closing session in web interface.

To use CoA:
1) In UM Web enable CoA for router: check both boxes under Router CoA and specify CoA port.
2) In HotSpot enable CoA by issuing
/radius incoming set accept=yes port=1700
(port must be the same as used by UM).
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 5:30 pm

I use pppoe.
 
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Re: v4.0beta4 UM BuGs

Mon Aug 17, 2009 5:54 pm

I use pppoe.
PPPOE does support only Disconnect requests (this is what you need in this particular case), it does not support dynamic change of session parameters.

In your case, do not check "CoA", check only "Disconnect request" under "CoA support" for routers in UM Web.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 18, 2009 12:38 am

sometimes I have noticed exchange of customers name but still all the users remains same have to relogin to solve this problem...i think it is a bug :?
 
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Re: v4.0beta4 UM BuGs

Tue Aug 18, 2009 9:05 am

Turn on radius packet debugging on the PPPOE router by
/system logging add topics=radius,packet
and check what messages is PPPOE receiving, when you disconnect active session in UM web. And what is PPPOE sending in response.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 18, 2009 10:49 am

mailed you my Mt login

m confused about this so please can you check
 
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Re: v4.0beta4 UM BuGs

Tue Aug 18, 2009 11:56 am

I just tested Session Close in UM Web, it works - it sends Disconnect request to PPPOE, and PPPOE really disconnects the user.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 18, 2009 4:15 pm

Nice One! :)

Thank u.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 18, 2009 5:23 pm

i know this is silly query but i cannot find path for logo when i saved it in files :(

current path is /um/img/logo.gif

what will be path for files folder?

i have tried /files/logo.gif but not working

please help
 
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Re: v4.0beta4 UM BuGs

Wed Aug 19, 2009 11:08 am

i know this is silly query but i cannot find path for logo when i saved it in files :(
Currently it is only possible to use external links for logo - to use logos which reside on other server.

In next release there will be a directory in routers file folder, where you can put in your logos and use them in UM web.

See wiki: http://wiki.mikrotik.com/wiki/User_Mana ... ile_Upload
 
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Re: v4.0beta4 UM BuGs

Wed Aug 19, 2009 6:26 pm

by mistake i opened http://routerip/username & login page appeared & i tried to login into it with customer id login was unsuccessful then i tried with correct link http://routerip/userman then also i was unsuccessful to login with customer id so i restarted router then i logged in successfully. i think this problem is similar with user page login issue.
There was an issues in User Manager, version 4. When you logged in the user web page, customer page was not accessible anymore. This issues has been solved and next release of version 4 will function fine.
 
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Re: v4.0beta4 UM BuGs

Fri Aug 21, 2009 8:08 am

any idea how to check total numbers of users in UM?
& instead of download limit, upload limit, uptime limit & rate limit can you add a profile name column? In my view profile name describes everything set inside it.

whole alignments are f* columns are going out of window

Thanks girts!
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Re: v4.0beta4 UM BuGs

Fri Aug 21, 2009 1:15 pm

1) Approximate number of users = numberOfPages x numberOfUsersPerPage. We will think about showing total number of object in the table. Where do you suggest to show it?

2) "Actual profile" column added to users and will be available in next release!
 
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Re: v4.0beta4 UM BuGs

Fri Aug 21, 2009 10:30 pm

I think i've come across something like this posted before, but i can't seem to find it anywhere on the forum.

In the past 8hrs, i've been trying to access the web interface of my UM 4.04b and i keep getting "invalid username or password" error. I've been using it for a while now and this is the first time i'm getting this message.
Eventually i was forced to restart the router (RB1000) and it allowed me login normally again, but only to start giving me the error message after a few minutes.

Any help?
 
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Re: v4.0beta4 UM BuGs

Sat Aug 22, 2009 7:57 am

1000-1200 users A Session 200

for restarting MT it hardly takes 30secs but after restarting users won't able to login for 5 mins they get invalid username password, I have checked radius server status all request were rejected from UM but 5mins is to much :( I have Observed this on every restart.

If u want you can restart & check you got my login mail?
 
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Re: v4.0beta4 UM BuGs

Sat Aug 22, 2009 8:18 am

I have assigned a profile to users & he started using it but then also if i check his profile i see Waiting after profile but for few users i see active. :?

Also whenever we work on UM suddenly all users get disappear & we see white blank page then we have to relogin this problem occurs every 2 mins.

you can try adding 5 users in my UM you will see all errors & bugs we face.
 
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Re: v4.0beta4 UM BuGs

Sat Aug 22, 2009 9:32 am

This is not a bug but a small modification request from me in Session & User Session.

whenever i open Session or user session i see users 1st login details then i have to click on 12345 to change pages to see their last logins. In my view we use session to check users last logins & their latest usage more then their 1st login. So i request you to think about it & reverse it so that we can see latest update on 1st page & 1st login at the last page.

Thanks
:)
 
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Re: v4.0beta4 UM BuGs

Sat Aug 22, 2009 11:11 am

i've been trying to access the web interface of my UM 4.04b and i keep getting "invalid username or password" error
girts anything on this?

edit: I notice that if i login to webbox and logout, i can now access um interface again without invalid username or password error!

Also i notice the UM 4.04b doesn't respond to download limit set in profile. I set it for 1G download limit, but i have some who've used up to 3G and still counting!
 
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Re: v4.0beta4 UM BuGs

Sun Aug 23, 2009 7:48 pm

Hi girts can you add this on top before page numbers in Users

Total Registered Users:100 Total Active Users:90 Total Deactive Users:10

also can you tell me what is the use of [A users]

Thanks
 
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Re: v4.0beta4 UM BuGs

Mon Aug 24, 2009 10:49 am

I think i've come across something like this posted before, but i can't seem to find it anywhere on the forum.

In the past 8hrs, i've been trying to access the web interface of my UM 4.04b and i keep getting "invalid username or password" error. I've been using it for a while now and this is the first time i'm getting this message.
Eventually i was forced to restart the router (RB1000) and it allowed me login normally again, but only to start giving me the error message after a few minutes.

Any help?
There was an issues in User Manager, version 4. When you logged in the user web page, customer page was not accessible anymore. This issues has been solved and next release of version 4 will function fine.
 
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Re: v4.0beta4 UM BuGs

Mon Aug 24, 2009 10:52 am

1000-1200 users A Session 200

for restarting MT it hardly takes 30secs but after restarting users won't able to login for 5 mins they get invalid username password, I have checked radius server status all request were rejected from UM but 5mins is to much :( I have Observed this on every restart.

If u want you can restart & check you got my login mail?
We are aware of this issue. When you sent your database backup, we noticed, that startup for UM takes a very long time (5mins, as you said). That means, other services on the router are up and running after 30 seconds, but it takes a couple of minutes for UM to start. This is because of some caching which is performed on UM restart.

We have made performance improvements, and now it takes not minutes, but seconds to perform the caching. So check how long does it take for UM to start up in the next release of version 4! First reboot after upgrade could take more time to upgrade database (add indexes), but it should anyway be faster than now. And further reboots should be even faster.
Last edited by userman on Mon Aug 24, 2009 11:01 am, edited 1 time in total.
 
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Re: v4.0beta4 UM BuGs

Mon Aug 24, 2009 10:54 am

I have assigned a profile to users & he started using it but then also if i check his profile i see Waiting after profile but for few users i see active. :?

Also whenever we work on UM suddenly all users get disappear & we see white blank page then we have to relogin this problem occurs every 2 mins.

you can try adding 5 users in my UM you will see all errors & bugs we face.
We are aware of both your mentioned errors, we have made improvements to fix them, check the next release!
 
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Re: v4.0beta4 UM BuGs

Mon Aug 24, 2009 2:11 pm

So i request you to think about it & reverse it so that we can see latest update on 1st page & 1st login at the last page.
I suppose "latest update" can be represented by sorting sessions descending by their "till time". We include this request in our TODO-list.
 
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Re: v4.0beta4 UM BuGs

Mon Aug 24, 2009 2:12 pm

i've been trying to access the web interface of my UM 4.04b and i keep getting "invalid username or password" error
girts anything on this?
See one of my previous posts.
Also i notice the UM 4.04b doesn't respond to download limit set in profile. I set it for 1G download limit, but i have some who've used up to 3G and still counting!
What do you yous on the other side (HotSpot/PPP/Wireless)? Wireless does not support traffic amount limitations.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 25, 2009 2:47 am

What do you yous on the other side (HotSpot/PPP/Wireless)? Wireless does not support traffic amount limitations.
I use hotspot.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 25, 2009 2:03 pm

Next release will be really rocking for all! almost all bugs will be fixed.

I really appreciated your work & thanks for solving all my problems
Hope to see beta5 soon :)
 
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Re: v4.0beta4 UM BuGs

Tue Aug 25, 2009 3:03 pm

Hi girts please can you tell me for what purpose A users r used any difference between [A users] & [A session]

also i see 293 A Session but in router only 50 users r connected
girts login into my UM & check active session & pppoe active connection in winbox
Thanks
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Last edited by asus on Wed Aug 26, 2009 9:07 am, edited 3 times in total.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 25, 2009 10:22 pm

A Sessions=active sessions; number of current sessions started by users
A Users=active users; number of users currently authenticated
If each user is limited to one active session, then A Sessions=A Users.
Sessions=total sessions ever opened since UM was installed and configured.
 
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Re: v4.0beta4 UM BuGs

Tue Aug 25, 2009 11:48 pm

A users is useless
 
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Re: v4.0beta4 UM BuGs

Tue Sep 01, 2009 9:28 am

girts please can you give me fixed bugs UM file
 
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Re: v4.0beta4 UM BuGs

Tue Sep 01, 2009 9:38 am

I checked you router, equal number of active sessions is displayed in both Winbox PPP active connection list and User Manager web.

A Sessions and A Users are updated only once every 5 minutes, that's why it could differ from actual values.

As eneimi explained, there may be more active sessions than active users, as each user could have more then one session active at a time.

A Users is not useless - it is a possibility to see users which have at least one active session at a time.
 
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Re: v4.0beta4 UM BuGs

Tue Sep 01, 2009 10:01 am

all my users have single session only & in my um it was showing A session around 800+ but in pppoe there was only 200 A session after i restarted everything become normal. this happen only 2 times till now. next time i will inform you without restarting..

thanks
 
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Re: v4.0beta4 UM BuGs

Tue Sep 01, 2009 10:07 am

What did you restart? UM of PPPOE? If you rebooted the router, you restarted both, of course :)
 
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Re: v4.0beta4 UM BuGs

Tue Sep 01, 2009 10:11 am

BTW, some of your users have more than one active session - go to A Sessions, sort by username.

Seems like some of old sessions have not been closed properly by PPPOE, i.e., PPPOE has not reported User Manager, that session has been closed. Could be, that User Manager was busy at the moment, when PPPOE sent report (for example, at startup, when PPPOE was already running, when UM was still booting up).
 
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Re: v4.0beta4 UM BuGs

Tue Sep 01, 2009 10:54 am

for 5 hours sessions was increasing above 800 so i restarted whole router & if Um is not closing session even after pppoe is terminated what i can do?

can you please fix the current bugs, my operators gone mad with it!
 
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Re: v4.0beta4 UM BuGs

Wed Sep 02, 2009 2:01 pm

Looks like PPPOE is not receiving response from User Manager. Either there is some configuration issue and PPPOE is not accepting UM responses, or UM is parsing radius requests too slowly and fails to send response in time.

In next release, performance will be improved, so please wait until next release and check, whether this issue still exists! Also you could check if your PPPOE and Radius configuration is correct.
 
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Re: v4.0beta4 UM BuGs

Fri Sep 04, 2009 12:43 pm

Showing fake 400 A session in UM for 172 user connected in pppoe. whenever we type in all details of users & press save blank page appears & have to login again & have to put all details again. please upgrade as soon as possible we are facing lots of problems. :( :( :( :(
 
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Re: v4.0beta4 UM BuGs

Fri Sep 04, 2009 4:01 pm

I Just shared a shared user option to 1 from unlimited & save it then i got stuck on please wait message then i waited to 1 hour then also it was asking to wait then i refresh browser i got this error "Invalid/unknown response from server" then when i tried to login i get this message "A synchronization error has occurred. Click "Ok" to re-synchronize". please help as my users r increasing my server is going mad & m getting into trouble verymuch.
 
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Re: v4.0beta4 UM BuGs

Mon Sep 07, 2009 11:57 am

Are you still using UM from multiple browsers at the same time? This could be the reason why you get the described errors. If this is the case, fix will be ready in the next release.
 
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Re: v4.0beta4 UM BuGs

Mon Sep 07, 2009 12:44 pm

please do me a favor & release it today :(
 
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Re: v4.0beta4 UM BuGs

Mon Sep 07, 2009 6:31 pm

please try to understand my problem nothing is working fine everything goes down at peak time. UM get stuck on "please wait" we are unable to work on it & now it takes 30min to restart server.

Sometimes UM get down at peak time all new connetion get wrong username passoword error! I have check the logs everyone get radius timeout have to restart server then only it get started, I'm really in trouble now its get down anytime. if you think m lying you can check my graphs of everyday.

please keep me alive to see this fix in ur next release.
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asus
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Re: v4.0beta4 UM BuGs

Tue Sep 08, 2009 3:53 pm

please someone tell me what the heck is going on my um get down after every few hours & everybody get radius timeout. please someone help me else i will be f*.

when this happen UM web access also stop working.

m sorry 4 my bad language but i can't handle it anymore
 
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Re: v4.0beta4 UM BuGs

Tue Sep 08, 2009 7:08 pm

Hi girts, I'm really very frustrated with this issue, we can face error & bugs but we cannot face down time. this problem actually occurs at peak time when 225-250 users r connected. you have my server login you can check my downtime. if you cannot solve this problem or cannot support us then tell us, I will remove MT right now.

this is a very serious problem for us. after every hour its get down, I have responsibility of 2000+ users who r surviving coz of my stupidity. I can't wait anymore so please release beta5 today it self or fix this issue.
Last edited by asus on Tue Sep 08, 2009 11:59 pm, edited 1 time in total.
 
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Re: v4.0beta4 UM BuGs

Tue Sep 08, 2009 11:03 pm

Take it easy asus, take it easy.

I'm also having a very tough time. The 4.04b i can now confirm is still very unstable. Every now and then when active users peaks, my RB1000 stalls ('please wait', as well as a number of other server error messages) and forces a reboot. When this happens users lose their profiles and I have to input profiles for every user from the scratch - for hundreds of users!

I don't use UM from multiple browsers etc. It's just buggy.

The only reason I upgraded from 3.x was because of limiting users to 1 active session. But it's been tough.

Hang in there asus; software development can be quite a thing. I'm sure they're giving it their best shot.
 
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Re: v4.0beta4 UM BuGs

Wed Sep 09, 2009 1:33 pm

please normis i have mailed my login details at support can you please check why my users get radius timeout every 15 mins please check this happening from 3 days. I'm in big trouble now.
 
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Re: v4.0beta4 UM BuGs

Wed Sep 09, 2009 10:58 pm

after every 15 mins new pppoe connections get radius timeout after 10 mins everything start working fine this thing happening from last 6 days when my users peak cross 200. now I'm feeling so hopeless & helpless that i don't have any answer to give my customers & to my boss. I have lied to my boss that MT team is working on it but from monday no one from MT replied to any of my posts no one interested in checking also. I have reconfigured everything & i don't find anything wrong in configuration. You can't even imagine how i have spend this last 6 days. my operators & customers ask dozens of questions but i don't have any of their answer.

They ask question like this
1. What is the problem & why its happening again & again?
Ans: I just know users getting radius timeout.

2. Till when it will be ok?
Ans: God & girts knows

3. Should we roll back to previous server [24Online]?
Ans: if i said yes they will sure kma.

This is ridiculous & i can't bare it anymore, please tell me what i should do? except waiting coz in 2 day my boss will throw MT server & ME in dustbin.

please try to understand & help me.
 
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Re: v4.0beta4 UM BuGs

Thu Sep 10, 2009 4:09 pm

where is girts? :( :( :( :(

What's new in 4.0beta5
 
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Re: v4.0beta4 UM BuGs

Sun Sep 13, 2009 9:10 am

I have a pppoe network! I have configured "How to apply different limits for Local/Overseas traffic"

for overseas traffic i use UM profiles like 64k 128k 256k 512k

Local traffic to 4GB but it reach till 300MB

now if I keep 300MB for 200 users UM get down & everyone get radius timeout then i have to tick CoA support: Disconnect request if its unticked or untick CoA support: Disconnect request if its ticked! & apply then UM start accepting radius requests.

now i use this limits for local traffics
200 Users - 200MB
250 Users - 150MB

After shifting all users to MT my online session will be 600 so i will have to keep it 4GB again

but 150MB is very less & is this the right way to deal with this issue?

Please please please solve this issue in next release its a very major fault! "UM should accept radius request in any conditions"
even if server load is 100%
 
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Re: v4.0beta4 UM BuGs

Wed Sep 16, 2009 10:29 am

why so ignorance for my queries?

Do you have any solution for this bugs?

Is there anyone whom we can trust in MT?

Do you guys work seriously?

Do you know when this bugs will be fixed?

Do you want me to use MT?

Do you want me to stay alive?

If your answer is "yes" then let me know the date of next release..
 
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Re: v4.0beta4 UM BuGs

Wed Sep 16, 2009 10:47 am

it's a beta. stop complaining.
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Re: v4.0beta4 UM BuGs

Wed Sep 16, 2009 11:03 am

can you please lend me a temp l6 license for using UM on other server? or can i upload my UM database on ur server for authentication. now i have to keep local traffic speed at 50MBPS :(

I cannot ask my boss to invest more money to buy new license coz he is already frustrated with all this! but once it is stable then m going to buy 4-5 RB450G for my network.

I swear i will remove it when you will fix this bug.

please help me :(
 
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Re: v4.0beta4 UM BuGs

Wed Sep 16, 2009 11:43 am

it's a beta. stop complaining.
Thanks for replying normis! girts on holiday's? at least give any update about beta5?
 
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Re: v4.0beta4 UM BuGs

Wed Sep 16, 2009 12:46 pm

I wrote you an email. Girts will read your message and respond later today
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Re: v4.0beta4 UM BuGs

Wed Sep 16, 2009 4:47 pm

Sorry for a late response, I was on a vacation!

As I mentioned before, your problem should be solved with next release. RouterOS is a complex mechanism, User Manager is just a small part of it. Therefore we cannot release a new version only because there are bugs in User Manager.

We will do our best to figure out, what we could do to help you before next release.
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 10:16 am

Hi normis I replied ur my mail & my nick is rajan in mikrotik.com
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 11:27 am

unable to restore database :(

Jul/17/2009 23:54:31 manager,error,info,debug failed to prepare <run SQL <INSERT OR IGNORE INTO user SELECT id, custId, userName, password, disabled, regDate, firstName, lastName, descr, phone, location, email, language, ip, poolName, callerId, rateLimit, groupName, addrList, uptimeLimit, downloadLimi
Jul/17/2009 23:54:31 manager,error,info,debug t, uploadLimit, transferLimit, uptimeUsed, downloadUsed, uploadUsed, lastSeenAt, activeSessions, sharedUsers, crCount, crDuration, (crPrice * 100), crTillTime, crTimeAdded, discount, regKey FROM tmp_table;>>: invalid SQL: no such column: crPrice

new server ip 203.76.184.3

same username password as old server.
backup file is in files

please help
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 2:09 pm

How did you save the database? /tool user-manager database save, or via the web interface?
How did you try to restore it? /tool user-manager database load, or via the web interface?
I noticed that if I try restoring via the web interface, it doesn't work, but through terminal, it works perfectly.
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 2:31 pm

I notice that when I assign multiple profiles to a user, after one profile expires, the next doesn't become active automatically.
Anything on this girts?
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 3:06 pm

restored from terminal! :?
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 3:08 pm

Girts is already fixing the restore problem. Do you want him to write more comments here, or better fix the problems :) ?
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 3:24 pm

Thats very weird error & seems very tough

hope it will be fix soon

srry to trouble u ppl :)
 
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Re: v4.0beta4 UM BuGs

Thu Sep 17, 2009 3:32 pm

how did you get the restore to work? Tried it multiple times? Rebooted the router?
 
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Re: v4.0beta4 UM BuGs

Fri Sep 18, 2009 11:17 am

Hi girts i have a small request to you please try to solve this backup issue today else i will have to wait 3 more days :( now its very hard to spend one day also for me. :(

please..
 
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Re: v4.0beta4 UM BuGs

Fri Sep 18, 2009 3:14 pm

any update :(
 
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Re: v4.0beta4 UM BuGs

Fri Sep 18, 2009 3:19 pm

any update :(
I wrote you an email about it, please check it.
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Re: v4.0beta4 UM BuGs

Fri Sep 18, 2009 3:41 pm

its ok normis we are out of router now u can do watever is needed i updated all users about downtime.

Thanks
 
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Re: v4.0beta4 UM BuGs

Fri Sep 18, 2009 7:42 pm

in new server 1st 2-3 user authenticated properly then cpu usage increased above 50% & again radius timeout to all new connections. :(
 
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Re: v4.0beta4 UM BuGs

Sat Sep 19, 2009 5:28 pm

I have disabled "How to apply different limits for Local/Overseas traffic"

now not a single radius timeout what can be the prob?
I have stopped DC for few days untill this prob solve

UM & pppoe on same server :(
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 8:44 am

still users r getting wrong username password for 10-15 times then they can login.

please upgrade UM :(
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 9:30 am

keep reporting bugs, we will test them, and fix them. thanks
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 10:07 am

I've started proxy server.

I got this message when i tried to login in UM

Invalid/unknown response from server: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN""http://www.w3.org/TR/html4/loose.dtd">

<html><head><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">

<title>ERROR: Gateway Timeout</title></head>

<body><h2>ERROR: Gateway Timeout</h2>

<hr noshade size="1px"/>



<p>Your cache administrator is <a href="mailto:aashu.india@gmail.com">aashu.india@gmail.com</a>.

<br clear="all"/><hr noshade size="1px"/>

<address>Generated Mon, 21 Sep 2009 07:07:41 GMT by 203.76.184.2 (Mikrotik HttpProxy)</address>

</body></html>
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 10:12 am

i was trying to load latest backup on new server

i got this

Loading user-manager database backup
Failed to load user-manager database backup
action timed out - try again, if error continues contact MikroTik support and send a supout file (13)
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 10:21 am

from morning 4-5 time radius timeout happened i have to tick untick Disconnect request again & again!

radius timeout is very major fault please solve this issue as soon as possible.

users try to login for 4-5 times & when they r unsuccessful they shut their pc & they complain us that net was down from a week.

from how many days I'm begging u to solve this problem my hair started falling! I can't explain my users anymore.

please have some mercy & save me :(
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 2:35 pm

where is girts? :(
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 2:48 pm

> Assuming batch of users are to be created or generated and printed, is there
an option to make it available to all generated users.
Batch-add form has field "Uptime limit" in v3
Is it possible to only upgrade/update the UM package in MT without
NO, User Manager is integrated with RouterOS
I want Mikrotik team to also implement the import/export option in UM so
that transfer of database is made easy in MT.
This is possible in console
I have disabled "How to apply different limits for Local/Overseas traffic"
what do you mean by this ???
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 3:45 pm

I have a pppoe network & we run dc++ on network for sharing entertainment stuff with 4gb total speed. so i have to configured "How to apply different limits for Local/Overseas traffic"
but when i enable it cpu usage increases above 50 to 70% & UM stop working & everyone get wrong username password.

girts left?
 
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Re: v4.0beta4 UM BuGs

Mon Sep 21, 2009 4:30 pm

Sorry for a late response, I was on a vacation!

As I mentioned before, your problem should be solved with next release. RouterOS is a complex mechanism, User Manager is just a small part of it. Therefore we cannot release a new version only because there are bugs in User Manager.

We will do our best to figure out, what we could do to help you before next release.
What will be use of releasing new usermanager If no one will be using it! If you have solved & fixed all bugs in UM so you can release it independently like u did before for beta4 or is there any rules that you can't release new version within 2 months until everyone loses their hopes. I just wanna say that this radius timeout prob has spoiled all my reputation in office & spoiled my relation with all my customers.

release it before it's too late.
 
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Re: v4.0beta4 UM BuGs

Tue Sep 22, 2009 10:34 am

can i shift back to stable one with beta4 backup? :(
 
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Re: v4.0beta4 UM BuGs

Tue Sep 22, 2009 11:53 am

normis please show me someway & where is girts. I've been waiting for him since saturday.
atleast he use to reply my all posts
get me out of this...
 
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Re: v4.0beta4 UM BuGs

Tue Sep 22, 2009 12:52 pm

Asus, your problem is fixed in the next User Manager built, it will be released when all your reported issues are fixed :)

Downgrading is not recommended, you could lose most of your settings.
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Re: v4.0beta4 UM BuGs

Tue Sep 22, 2009 1:13 pm

Image why i have reported so much bugs. Image I have few more bugs i will report it after next release. :lol:

girts again on vacation? Image

Thanks for reply
 
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Re: v4.0beta4 UM BuGs

Tue Sep 22, 2009 2:14 pm

Can you provide me the date of release? within this week or month?

please reply
 
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Re: v4.0beta4 UM BuGs

Tue Sep 22, 2009 3:32 pm

a week probably
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Re: v4.0beta4 UM BuGs

Thu Sep 24, 2009 2:35 am

What version of UM comes with ROS 4.0 RC1? Is it still the 4.04 beta or something newer?
 
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Re: v4.0beta4 UM BuGs

Thu Sep 24, 2009 2:59 am

What version of UM comes with ROS 4.0 RC1? Is it still the 4.04 beta or something newer?
new with incomplete payment system & few bugs r fixed!
 
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Re: v4.0beta4 UM BuGs

Thu Sep 24, 2009 9:20 am

User manager version is the same as RouterOS. they are integral parts of each other, there are no separate versions
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