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normis
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User Manager v4.0 test package

Wed Oct 14, 2009 9:49 am

New RouterOS v4 doesn't include the _new_ User Manager by default, therefore you need to install it with this test package:

4.6

MIPS-BE http://mikrotik.com/download/userman-te ... mipsbe.npk
MIPS-LE http://mikrotik.com/download/userman-te ... mipsle.npk
PPC http://mikrotik.com/download/userman-test-4.6-ppc.npk
X86 PC http://mikrotik.com/download/userman-test-4.6.npk


4.7

MIPS-BE http://mikrotik.com/download/userman-te ... mipsbe.npk
MIPS-LE http://mikrotik.com/download/userman-te ... mipsle.npk
PPC http://mikrotik.com/download/userman-test-4.7-ppc.npk
X86 PC http://mikrotik.com/download/userman-test-4.7.npk


4.9

MIPS-BE http://mikrotik.com/download/userman-te ... mipsbe.npk
MIPS-LE http://mikrotik.com/download/userman-te ... mipsle.npk
PPC http://mikrotik.com/download/userman-test-4.9-ppc.npk
X86 PC http://mikrotik.com/download/userman-test-4.9.npk

4.10

MIPS-BE http://download.mikrotik.com/userman-te ... mipsbe.npk
MIPS-LE http://download.mikrotik.com/userman-te ... mipsle.npk
PPC http://download.mikrotik.com/userman-test-4.10-ppc.npk
X86 PC http://download.mikrotik.com/userman-test-4.10.npk

4.11

MIPS-BE http://mikrotik.com/download/userman-te ... mipsbe.npk
MIPS-LE http://mikrotik.com/download/userman-te ... mipsle.npk
PPC http://mikrotik.com/download/userman-test-4.11-ppc.npk
X86 PC http://mikrotik.com/download/userman-test-4.11.npk

4.13

http://www.mikrotik.com/download/share/ ... t_4_13.npk
http://www.mikrotik.com/download/share/ ... mipsbe.npk
http://www.mikrotik.com/download/share/ ... 13_ppc.npk
http://www.mikrotik.com/download/share/ ... mipsle.npk


4.16

MIPS-BE http://www.mikrotik.com/download/share/ ... mipsbe.npk
MIPS-LE http://www.mikrotik.com/download/share/ ... mipsle.npk
PPC http://www.mikrotik.com/download/share/ ... 16_ppc.npk
X86 http://www.mikrotik.com/download/share/ ... t_4_16.npk


All version changelog:
http://wiki.mikrotik.com/wiki/User_Manager/4#Changelog
Last edited by normis on Wed Nov 02, 2011 1:17 pm, edited 15 times in total.
Reason: new version added (v4.13)
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 10:39 am

thanks for quick update & fixing bugs..

indian timezone still not exist :(
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 11:18 am

Is there any documentation anywhere for ver 4?
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 12:09 pm

In my view almost all bugs are fixed & Now everyone can use it :)

Good work!
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 12:59 pm

This is a bit of a learning curve. Not nearly as simple as the old one.

How do we add custom logos?
How does Settings - style - logo: work? Where do you put the file?

What file types and sizes are supported?
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 1:14 pm

Ver 3 had an option "credits".

How do payments work in ver 4?

How do I set up an option for the user to log into paypal and buy 1GB?
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 1:23 pm

it's a TEST package. there are no payments yet.
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 2:04 pm

I use the test package and my Cpu is still at 100%.
Have somebody the same Problem?

thx
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 2:07 pm

what hardware do you have ?
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 2:16 pm

Routerboard 1000 with cf card. 3000 user

in 3.30 everything is fine

thanks
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 2:27 pm

make supout.rif file and send to support
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 2:34 pm

This is a bit of a learning curve. Not nearly as simple as the old one.

How do we add custom logos?
How does Settings - style - logo: work? Where do you put the file?

What file types and sizes are supported?
http://wiki.mikrotik.com/wiki/User_Mana ... ile_Upload

file type .gif
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 2:44 pm

GIF is bad, better PNG or JPG ;)
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 4:04 pm

normis

With all due respect kindly test your software before you release them. the userman is bad .slow and leaks memory ,consum cpu and lastly unstable.
why not just get a few forum beta tester to just check on it before you upload them.l have tested it on all board type and x86 1gb mem and same problems.
no need for sup file because ,this is core problem with the new userman and will give normis the same problem when he loads it on one of the boards..
The 4.0 contain the old userman(2.9) and when l loaded it it worked like charm.
4.0 is stable excluding the userman.l now user 4.0 with the old userman and it is just cool.

Normis do u really use mikrotik? if yes which version do you use?

Thanks
Son of rainmaker
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 4:11 pm

emm, did you read the TEST part above? user manager is in beta, it's not stable, and is not recommended for use. Asus wants to test it, and it works great for him. If you don't like it, there is regular user manager.
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 4:22 pm

just upgraded to 4.0 with the userman in the folder which turns up being same as the 2.9 userman. after updating the lience it has change to level 5 , but when it was 2.9.51 and 3.0 it has been level 6.
now it says limit session to 50.What should l do.Life system
Help help.
thanks
son of rainmaker
Last edited by rainmaker on Wed Oct 14, 2009 4:36 pm, edited 1 time in total.
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 4:33 pm

rainmaker, please contact support (support@mikrotik.com) with the attached support output file.
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 4:53 pm

sergejs

Just send the sup file.
Thanks

am l getting a fix now. what will happen when l go back to 2.9.51
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 5:04 pm

[Ticket#2009101466000477 need help now
 
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Re: User Manager v4.0 test package

Wed Oct 14, 2009 5:16 pm

The Problem with 100% is cleared..
The CF Card is too slow, it needs 16 Minutes to build the new Database from 3.30 to 4.0 usermanger test- package.


Thx
 
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Re: User Manager v4.0 test package

Thu Oct 15, 2009 12:59 pm

indian timezone still not exist
Added support for all the time zones listed here: http://en.wikipedia.org/wiki/List_of_time_zones
 
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Re: User Manager v4.0 test package

Sat Oct 17, 2009 4:48 am

HI

I can't get the package installed. Copied it to the files and rebooted but it just stays thier and doesn't get installed. I have v4.1 on the pc.

Dolf
 
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Re: User Manager v4.0 test package

Sun Oct 18, 2009 3:35 am

What about test version for ROS 4.1?
 
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Re: User Manager v4.0 test package

Mon Oct 19, 2009 10:50 am

What about test version for ROS 4.1?
head post updated with v4.1 links
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Re: User Manager v4.0 test package

Mon Oct 19, 2009 11:11 am

What's new in 4.1 test version?
 
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Re: User Manager v4.0 test package

Mon Oct 19, 2009 2:04 pm

What's new in 4.1 test version?
yes it would be really gr8 if we can know What's new, fixed & changes in 4.1 userman. so, we can try & feed back about it.
Thanks for 4.1 quick release.
 
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Re: User Manager v4.0 test package

Mon Oct 19, 2009 2:59 pm

Changes in v4.1:

- all timezones supported
- user interface has now Profile section and they can switch Connection Profiles
- Customers have "Payment Gateway" settings, Authorize and Paypal can be configured, but DON'T WORK YET
- Each customer can now configure paypal (as opposed to only Root user in v3)

Ie. Two ways to operate:

- main owner of hotel network configures Paypal, and each hotel administrator doesn't see these settings, owner gets money

or

- each hotel can have their own Paypal settings, owner doesn't get anything
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Re: User Manager v4.0 test package

Mon Oct 19, 2009 3:44 pm

This problem still exist in V4.0 UM
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Re: User Manager v4.0 test package

Tue Oct 20, 2009 5:39 am

good job
can u add moneybooker
 
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Re: User Manager v4.0 test package

Tue Oct 20, 2009 2:34 pm

Where is Pool name?

?!?!?!
 
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Re: User Manager v4.0 test package

Tue Oct 20, 2009 2:35 pm

please, all problem reports accompany with screenshots. I suggest JING for easy screenshot making
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Re: User Manager v4.0 test package

Tue Oct 20, 2009 3:06 pm

Where in Menü can I find pool name, in 3.30 it is under user..
 
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Re: User Manager v4.0 test package

Wed Oct 21, 2009 8:53 am

Where in Menü can I find pool name, in 3.30 it is under user..
you can set pool in profiles.

Hi normis can you share future features list of UM??
 
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Re: User Manager v4.0 test package

Wed Oct 21, 2009 9:00 am

We have to add Paypal payments, that's the major feature that's missing right now. Once all functionality from previous User Manager will be properly implemented, then new features will be added.
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Re: User Manager v4.0 test package

Wed Oct 21, 2009 9:12 am

We have to add Paypal payments, that's the major feature that's missing right now. Once all functionality from previous User Manager will be properly implemented, then new features will be added.
nice! future will be bright!

one more thing can you add one more section in wiki [Example Setups] I would like to share my MT setup of UM & PPP
 
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Re: User Manager v4.0 test package

Wed Oct 21, 2009 12:18 pm

Big big Problem :)

I have a network with 3000 users everything work fine with Radius 3.30 We have round about 10 Backbone router, so I have 10 pool names for my users.
I upgrade to 4.1 and the pool name is gone.

Now I must create 10 Profile in 4.1 and assign them to 3000 customers..it is a lot of work..

Or does somebody know a better idea

Thanks
 
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Re: User Manager v4.0 test package

Wed Oct 21, 2009 1:53 pm

User IP Pools should be migrated automatically from version 3 to version 4. Could you send version
3 backup to support at mikrotik com, so we could identify the problem, why IP pools were not
migrated correctly?
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Re: User Manager v4.0 test package

Wed Oct 21, 2009 1:54 pm

Asus, anyone can register for free, and edit the Wiki pages. We have a made a page for you to post your setup: http://wiki.mikrotik.com/index.php?titl ... ction=edit
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@normis

Thu Oct 22, 2009 11:13 am

What Backup should i sent to you?

Backup of my database?
or Backup of my mikrotiksystem?

best regards
 
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Re: User Manager v4.0 test package

Thu Oct 22, 2009 12:44 pm

I was working on PPP tutorial & i have noticed that disconnect request tick box is removed from usermanager so now how PPP users will be disconnected from Usermanager??

Thanks
 
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Re: User Manager v4.0 test package

Sun Oct 25, 2009 3:04 pm

Hi

How do I get the test package to work?

I see it under the packages but when I log into the userman through the webpage I reach the older version. If I uninstall the old version I cannot acces any userman although the testpackage still shows under packages? I changed the web services port and tried to acces the userman through other interface but no luck.

Userman is also not available under the tools menu in terminal.

What am I missing?
 
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Re: User Manager v4.0 test package

Mon Oct 26, 2009 3:09 pm

I have also installed the test package but only get the old version when I access user manager through
my web browser. I use Router OS 4.1 x86. What should I do?
 
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Re: User Manager v4.0 test package

Mon Oct 26, 2009 3:09 pm

you must uninstall old package first, but be careful, you could lose your database. this is only a test version yet.
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Re: User Manager v4.0 test package

Mon Oct 26, 2009 3:35 pm

i have done it but still can't acces the userman webpage.
 
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Re: User Manager v4.0 test package

Mon Oct 26, 2009 3:56 pm

I have uninstalled userman the rebooted,
then I uninstalled userman test and rebooted,
then I loaded userman test again and rebooted,
all is working now, thanks!
 
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Re: User Manager v4.0 test package

Mon Oct 26, 2009 5:32 pm

thanks man, its now working.
 
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Re: User Manager v4.0 test package

Tue Oct 27, 2009 7:31 pm

we are not interested in upgrading OS so release userman before it :P
 
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 9:27 am

it's not possible. RouterOS and Usermanager are integral parts of eachother. Userman can't be built separately
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 10:01 am

so we can't upgrade to 4.2? :(
 
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 10:43 am

Why not?
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 10:47 am

Why not?
because i cannot find test-userman for 4.2 :(
 
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 10:49 am

First post :)
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 10:54 am

First post :)
upgraded but don't see any changes or fixes?

thanks alot :)
 
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Re: User Manager v4.0 test package

Wed Oct 28, 2009 11:28 am

this problem still exist in 4.2

in session & A session

when mac binding will be implemented it is very important users keep sharing their accounts
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Re: User Manager v4.0 test package

Wed Nov 04, 2009 4:55 pm

Why UM development is slower then vista??
 
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Re: User Manager v4.0 test package

Thu Nov 05, 2009 5:32 pm

We have a need to install a Hotspot for one of our clients. It will be managed by us, but the client requires the ability to generate vouchers (based on a pre-determined criteria).

All that user needs is the ability to authenticate themselves (i.e. log on) input the number of vouchers they want to create and click a button to create them (and then the ability to print them, of course).

I can create a user which can do this, but they also have access to the configuration of the usermanager system - even if I lock it down as far as I am able, they are able to click around and be destructive.

Is it possible for a customer to have 'create users' access and nothing more?

If not, is there an API which allows vouchers to be created?
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Re: User Manager v4.0 test package

Fri Nov 13, 2009 4:16 pm

Hi normis till when sms & mac binding will be implemented its is imp then payment system & from one month no update why so lazyness :(
 
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Re: User Manager v4.0 test package

Tue Nov 17, 2009 10:50 am

Hi normis any update?? can you release new UM without updating OS?
 
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Re: User Manager v4.0 test package

Tue Nov 17, 2009 10:53 am

no, we can't do that. you will have to wait for a release
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Re: User Manager v4.0 test package

Wed Nov 18, 2009 7:08 am

Hi, I had installed the version 4.0-RC1 With the hole system in this version working as pppoe server with 500 users works flawless at the first time but yesterday a electrical failure makes my MT down for a few minutes after the ups drains, suddenly the Radius stop to work and no authenticate clients do some reboots nothing happen same problem , I have a backup load the database backup nothing happen
made a database rebuild It can conclude it. After that I made an upgrade to version4.2 of Mt including usermanger but the fancy features dissapear and the dtabase seems incompatible, Can I use MT 4.2 with usermanager 4.0-RC1 or convert the database in any way to a newer relase by the way the beta 4.2 of userman dont even open the page but the 4.0-RC1 works fine for my use.

Mikrotik x86
IBM x3200 Tower Xeon Dual Core 3 Ghz 2 GB RAM
80 GB Sata Drive

Working without problem since version 3.11 almost a year.
 
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Re: User Manager v4.0 test package

Wed Nov 18, 2009 9:27 am

/system logging add topics=radius
copt paste ur logs here

login to ur UM & remove all users from active session manully.
 
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Re: User Manager v4.0 test package

Wed Nov 18, 2009 5:45 pm

I've problem on Userman 4.2 when i use "user batch" feature on user, the "actual profile" on created user doesn't appears, but when i added the user one by one, the actual profile on created user appears, is it something wrong with my configuration on profiling or is it from the UserMan it self?

Thank you
 
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Re: User Manager v4.0 test package

Thu Nov 26, 2009 9:59 am

First post of this topic is now updated with v4.3 of the UM test package. The package includes payment support
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asus
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Re: User Manager v4.0 test package

Thu Nov 26, 2009 10:53 am

this problem still exist in 4.2

in session & A session

when mac binding will be implemented it is very important users keep sharing their accounts
this problem still exist in 4.3TUM

Hi normis i would like to show you a user manager demo it has a very good Active Session & User Session.

can i mail you login details?

anyway thanks for update..
 
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normis
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Re: User Manager v4.0 test package

Thu Nov 26, 2009 11:00 am

you can email support @mikrotik.com
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Re: User Manager v4.0 test package

Thu Nov 26, 2009 11:09 am

you can email support @mikrotik.com
Done :)
 
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Re: User Manager v4.0 test package

Thu Nov 26, 2009 11:14 am

If profiles are not assigned to any user it should be disabled also remove disabled tick box options.

Thanks
 
lukef
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Re: User Manager v4.0 test package

Thu Dec 03, 2009 7:58 am

Hey Guys i noticed there is a change log out for 4.4 Is there anywhere to download this version yet
Thanks
 
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Re: User Manager v4.0 test package

Thu Dec 03, 2009 4:22 pm

same here cannot find 4.4

any script to all users mac address to their account??

I have a serious problem most of our users pass is set to their apartment no. so now users keep using others account.

also there is no option for users to change their password in user login page
wat can be done?

this is a security issue so can you please give some priority to it.
payment system completed & which camera do u use normis?

nice shots
Thanks
 
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Re: User Manager v4.0 test package

Wed Dec 09, 2009 5:37 am

can user change her password like usermanager ver 3.27?

because i see in usermanager ver4 user cannot changer her password

thanks
Image

Image
 
kolinsb
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Re: User Manager v4.0 test package

Fri Dec 11, 2009 1:18 pm

can user change her password like usermanager ver 3.27?

because i see in usermanager ver4 user cannot changer her password

thanks
Image

Image
i realy don't know why that feature isn't implemented in this version. realy wierd.

i wanna to know, will be theese features implemented in next version of UM:

1) limit per day. one user can download 200MB per day, not more.... 200Mb another day etc.
2) more profiles attached on one user. example: i wanna set 1Mbps speed in time interval 00:00-00:06, and another speed 2Mbps in time interval 00:06-00:00. i can do that with queue, but not setup that with UM + HotSpot :(
 
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Re: User Manager v4.0 test package

Fri Dec 11, 2009 10:29 pm

really this guys are lazy the bugs i have reported six month before still can be found & everything is incomplete. I would suggest MT to hire few youngsters for this project & I'm damn sure they will release stable UM within a month. :lol:
 
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Re: User Manager v4.0 test package

Mon Dec 14, 2009 7:21 pm

I'm with kolinsb

I too would like to know if this feature has been implemented
1) limit per day. one user can download 200MB per day, not more.... 200Mb another day etc.
So I posted to this forum and searched - nothing.

I asked support@mikrotik.com and got:
Hello,

I suggest to read this forum section were you will find the info on the new
userman test package and the features that it has. Currently the new userman
is still in development process, so not all the requested features are added.

Regards,
Uldis
SO according to that there is a feature list somewhere on the forums. I know of the changelog - that is not a feature list.

Anyone see a feature list on this board?
 
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Re: User Manager v4.0 test package

Sun Dec 20, 2009 10:23 pm

where is 4.4 UM Test Package?? :(
 
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Re: User Manager v4.0 test package

Mon Dec 21, 2009 8:38 am

Hi normis, 4.4 package in download page include test UM?
 
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Re: User Manager v4.0 test package

Mon Dec 21, 2009 11:26 am

we cannot update our router to 4.4OS??

Anyone reply where is 4.4 TEST UM?
 
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Re: User Manager v4.0 test package

Fri Dec 25, 2009 12:17 pm

We are waiting to new UM4, can anyone tell us when it will be published?
 
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Re: User Manager v4.0 test package

Sat Dec 26, 2009 2:45 am

userman-test-4.3.npk
???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? when???? :(
 
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Re: User Manager v4.0 test package

Sat Dec 26, 2009 2:46 am

userman-test-4.4.npk
????????????????????? :( :( :( when ????? :( :( :(
 
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Re: User Manager v4.0 test package

Mon Dec 28, 2009 1:26 am

How do I know the old User Manager software to backup files named *. umb reload the new one??
 
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Re: User Manager v4.0 test package

Mon Dec 28, 2009 9:50 am

Hello
Please upload new UM, I am waiting for it, or give me link of old v4.3 version of routeros, i will downgrade system.
 
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Re: User Manager v4.0 test package

Tue Dec 29, 2009 8:18 am

New User Manager version is added, check the first post of the thread.
 
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Re: User Manager v4.0 test package

Tue Dec 29, 2009 8:55 am

as always 1st to say thanks :)

Thanks for update
 
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Re: User Manager v4.0 test package

Tue Dec 29, 2009 9:15 am

Thank you very much asus too!
Please, report to us any problems, if you will notice.
 
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Re: User Manager v4.0 test package

Tue Dec 29, 2009 9:48 am

Thank you very much asus too!
Please, report to us any problems, if you will notice.
Sure :) Let me check everything!
 
kolinsb
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Re: User Manager v4.0 test package

Sat Jan 02, 2010 4:18 pm

hi ppl. firstly, happy New year everybody :) i have one question about userman-test.npk package. how i can using this. what is that actually? is that mean, that i have two usermanager on my mikrotik (one stable version, and one newer, but not yet stable), or what? when i wanna user my usermanager i type in my browser http://mikrotik_ip/userman. how i can use (or try it or test it) userman-test package? hope so you will understand my question. there is picture, which show, that i have two user manager package:

Image


You had right asus. there was some virus... this image service is shit.... i uploaded my image on another service ;)
Last edited by kolinsb on Mon Jan 04, 2010 6:25 pm, edited 1 time in total.
 
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asus
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Re: User Manager v4.0 test package

Mon Jan 04, 2010 5:05 pm

please don't click on this image it contains trojan

HTTP filter file http://www.rme.com/includes/gemius.js JS/TrojanDownloader.Agent.NRL trojan connection terminated - quarantined

Please can anyone tell me auto mac binding, sms & searching datewise is going to implement or not? coz i don't wanna waste rest of my life binding users mac manully & messing with thousands of pages.

Thanks
 
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Re: User Manager v4.0 test package

Sat Jan 09, 2010 6:39 pm

Which of the user manager V4 test package has report working fine now?
 
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Re: User Manager v4.0 test package

Mon Jan 11, 2010 3:02 pm

We are working on reports now.
 
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Re: User Manager v4.0 test package

Mon Jan 11, 2010 8:50 pm

I have seen 4.5 changelog just a small request can you add actual profile field also in userpage?

Thanks
 
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Re: User Manager v4.0 test package

Fri Jan 15, 2010 11:12 am

Asus, user page contains filed profiles, where you can look for the information about actual profile.
 
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Re: User Manager v4.0 test package

Sat Jan 16, 2010 10:13 pm

I know that very well but you must have a actual profile columns in every user session because it is very usefull & user session is incomplete without it. you can remove status column also it is useless. think about it!

Thanks for replying
 
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Re: User Manager v4.0 test package

Tue Jan 19, 2010 12:18 pm

I have used many usermanager & I can show you actual profile in all sessions.

i can mail you login of other um.
 
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Re: User Manager v4.0 test package

Tue Jan 19, 2010 12:33 pm

First post updated with links to v4.5 user manager
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Re: User Manager v4.0 test package

Tue Jan 19, 2010 12:35 pm

Thanksssssssss a lot :lol:
 
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Re: User Manager v4.0 test package

Tue Jan 19, 2010 1:23 pm

No answer to your question? How to write posts
 
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Re: User Manager v4.0 test package

Tue Jan 19, 2010 3:52 pm

thanks again for update! please can u add auto mac binding in customers settings so whenever customer add new user mac binding option should be ticked automatically & if the user wants to use more then 1 pc customer can untick it manully from user settings.
 
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Re: User Manager v4.0 test package

Wed Jan 20, 2010 10:50 am

New in version 4.6

1. Signup page customization
2. Fixed bug - Multi Users
3. Added Auto MAC binding option in customer settings
4. Added Reports
5. Added Vouchers
6. Added Actual Profile column in all session
7. Added searching date wise option for sessions
8. Added dropdown option for selecting actual profile in advance search
9. Added sub buttons under users with total counts [10 Users] [7 A Users] [3 D Users]
10. Added Mobile Number option in user private Info for sms.
11. Added Auto SMS Sending Option in customer settings.
12. Added Auto Email Sending Option in customer settings.
13. Improved performance.

:lol:
 
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Re: User Manager v4.0 test package

Sat Jan 23, 2010 12:03 pm

I bought a new rb450g with 4.5 L5 now m trying to authentiate pppoe session from my other UM L6 router users above 40 to 50 fail to authentiate.....
Jan/23/2010 15:26:18 radius,debug,packet     NAS-Identifier = "Rasdad"
Jan/23/2010 15:26:18 radius,debug,packet     NAS-IP-Address = 203.xx.xxx.x
Jan/23/2010 15:26:19 radius,debug,packet received Accounting-Response with id 244 from 203.xx.xxx.1:1813
Jan/23/2010 15:26:19 radius,debug,packet     Signature = 0xd8cfe908e468ea3c6339754b4fdba2b5
Jan/23/2010 15:26:19 radius,debug received reply for 1b:00
Jan/23/2010 15:26:19 radius,debug request 1b:00 processed
Jan/23/2010 15:26:19 radius,debug,packet received Access-Reject with id 245 from 203.xx.1xx.1:1812
Jan/23/2010 15:26:19 radius,debug,packet     Signature = 0x21f4a35c91c8cfd2ebe1f1c3483f5757
Jan/23/2010 15:26:19 radius,debug,packet     Reply-Message = "simultaneous session limit reached"
Jan/23/2010 15:26:19 radius,debug received reply for 1b:2221
Jan/23/2010 15:26:19 radius,debug new request 1b:00 code=Accounting-Request service=ppp called-id=ppp
Jan/23/2010 15:26:19 radius,debug sending 1b:00 to 203.xx.xxx.1:1813
Jan/23/2010 15:26:19 radius,debug,packet sending Accounting-Request with id 246 to 203.76.191.1:1813
Jan/23/2010 15:26:19 radius,debug,packet     Signature = 0x9288577da0e308805d569269dd94a04f
Jan/23/2010 15:26:19 radius,debug,packet     Service-Type = 2
Jan/23/2010 15:26:19 radius,debug,packet     Framed-Protocol = 1
Jan/23/2010 15:26:19 radius,debug,packet     NAS-Port = 6867
Jan/23/2010 15:26:19 radius,debug,packet     NAS-Port-Type = 15
Jan/23/2010 15:26:19 radius,debug,packet     User-Name = "xxxxx"
Jan/23/2010 15:26:19 radius,debug,packet     Calling-Station-Id = "00:xx:7x:xx:xx:1F"
Jan/23/2010 15:26:19 radius,debug,packet     Called-Station-Id = "ppp"
Jan/23/2010 15:26:19 radius,debug,packet     NAS-Port-Id = "ether2-local"
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Session-Id = "81701947"
Jan/23/2010 15:26:19 radius,debug,packet     Framed-IP-Address = 203.xx.xxx.2xx
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Authentic = 1
Jan/23/2010 15:26:19 radius,debug,packet     Event-Timestamp = 1264240579
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Session-Time = 721
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Input-Octets = 1454977
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Input-Gigawords = 0
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Input-Packets = 34654
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Output-Octets = 99945019
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Output-Gigawords = 0
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Output-Packets = 68078
Jan/23/2010 15:26:19 radius,debug,packet     Acct-Status-Type = 3
Thanks
 
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Re: User Manager v4.0 test package

Mon Jan 25, 2010 8:33 am

 
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Re: User Manager v4.0 test package

Mon Jan 25, 2010 8:41 am

Jan/25/2010 11:50:09 manager,debug,packet     NAS-Identifier = "RajanNet"
Jan/25/2010 11:50:09 manager,debug,packet     NAS-IP-Address = 127.0.0.1
Jan/25/2010 11:50:09 manager,debug received Access-Request 16641 from 127.0.0.1:42988
Jan/25/2010 11:50:09 manager,debug sendOldSessDiscReq(160)
Jan/25/2010 11:50:09 manager,debug sending Access-Reject 16641
Jan/25/2010 11:50:09 manager,debug,packet sending Access-Reject with id 58 to 127.0.0.1:42988
Jan/25/2010 11:50:09 manager,debug,packet     Signature = 0x0cc3c61723584087a81636391b8e819e
Jan/25/2010 11:50:09 manager,debug,packet     Reply-Message = "simultaneous session limit reached"
Jan/25/2010 11:50:09 manager,debug   Request processed in 56 ms
Jan/25/2010 11:50:09 manager,debug,packet received Accounting-Request with id 56 from 127.0.0.1:45171
Jan/25/2010 11:50:09 manager,debug,packet     Signature = 0x93f54a62ffff5d6317ba3603e5d180d7
i have to remove user from A session so they can login
 
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Re: User Manager v4.0 test package

Tue Jan 26, 2010 3:48 am

helo

I have tried the user manager V4.5, but why to change the user can not be done by users themselves, an error message is an invalid user name or password. if the owner admin user should be no problem.
 
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asus
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Re: User Manager v4.0 test package

Tue Jan 26, 2010 9:06 am

Hello normis once again m in big trouble suddenly most of my users accounts got deleted & usermanager logs started giving error
Jan/26/2010 12:36:20 manager,debug,packet     CHAP-Challenge = 0xcbd41df75529c97d78c8a22d88e7a7e6
Jan/26/2010 12:36:20 manager,debug,packet     CHAP-Password = 0x017954943297ea2d7629ffa465a6af09
Jan/26/2010 12:36:20 manager,debug,packet       75
Jan/26/2010 12:36:20 manager,debug,packet     NAS-Identifier = "RXXXX"
Jan/26/2010 12:36:20 manager,debug,packet     NAS-IP-Address = 127.0.0.1
Jan/26/2010 12:36:20 manager,debug received Access-Request 5646 from 2010 12:36:20 manager,debug sendOldSessDiscReq(1364)
Jan/26/2010 12:36:20 manager,error,info,debug failed to find oldest active session for user: database disk image is malformed
Jan/26/2010 12:36:20 manager,debug sending Access-Reject 5646
Jan/26/2010 12:36:20 manager,debug,packet sending Access-Reject with id 184 to 127.0.0.1:60171127.0.0.1:60171
Jan/26/
Jan/26/2010 12:36:20 manager,debug,packet     Signature = 0xc2aa5e52bf9fac9f6befd8387cd0045f
Jan/26/2010 12:36:20 manager,debug,packet     Reply-Message = "simultaneous session limit reached"
Jan/26/2010 12:36:20 manager,debug   Request processed in 30 ms
Jan/26/2010 12:36:20 manager,debug,packet received Accounting-Request with id 185 from 127.0.0.1:39702
Jan/26/2010 12:36:20 manager,debug,packet     Signature = 0x367a191598c68eb73272da081c6bdfea
please help :( I have mailed my server login to support subject "Usermanager curropted" all this problem started after 4.5 update..
 
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Re: User Manager v4.0 test package

Tue Jan 26, 2010 9:20 am

I have 4.4 backup i can degrade but i would like you to check this critical error in UM coz my database is corrupted so please reply as soon as possible. my network is down.

In usermanager Users there are 106 pages but if browse pages after 45 you not see any user accounts half users are disappeared.
 
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Re: User Manager v4.0 test package

Tue Jan 26, 2010 2:34 pm

I have degraded to 4.4 i was getting timeout while adding 4.4 backup so i reinstalled UM then again i was unable to add backup i was getting error attached with this post

so I new installed 4.4 in new HDD & installed backup 4.4 backup was added within few seconds & now working fine.

so wat was the problem with old HDD?

If no one is interested in this then let me know coz i don't wanna waste my time discussing more bugs.

Thanks
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Re: User Manager v4.0 test package

Thu Jan 28, 2010 9:19 am

today morning i was getting this error anyone plz tell me wats wrong?
You do not have the required permissions to view the files attached to this post.
 
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Re: User Manager v4.0 test package

Thu Jan 28, 2010 9:43 am

i have not change any settings! girts please help :(
 
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Re: User Manager v4.0 test package

Thu Jan 28, 2010 9:50 am

this is 2nd time in this week my database corrupted i have change hdd also but still this problem exists now i cannot take backup also & not able to login in UM is there anyone who can help me?
 
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Re: User Manager v4.0 test package

Thu Jan 28, 2010 9:04 pm

I would request MT team to fix all bugs before implementing new stuff if anyone intrested in 4.5 bugs reply me.
 
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normis
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Re: User Manager v4.0 test package

Fri Jan 29, 2010 11:01 am

this is a beta-test package after all, we didn't promise that it has no bugs
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Re: User Manager v4.0 test package

Tue Feb 02, 2010 1:47 pm

I'm trying to run a csv file imanaged to get the syntax for comment "%u_comment%" but I cannot find it for till time or end time, anyone know these?

Thanks
 
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Re: User Manager v4.0 test package

Wed Feb 10, 2010 4:36 pm

Can someone just upgrade only the user manager without upgrading other packages. Cus i want to test all the new features of the User manager alone b4 tyring it out.

If yes, will i still have all the users intact and what if i want to go back to the former one, will it be possible?

thansk and hoping to get the response
 
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Re: User Manager v4.0 test package

Fri Feb 12, 2010 8:54 am

Dunga, no it is not possible to upgrade just one User Manager package.
 
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Re: User Manager v4.0 test package

Sat Feb 27, 2010 5:32 pm

4.6 OS is released but still you guys r missing something as always :lol:
 
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Re: User Manager v4.0 test package

Fri Mar 05, 2010 6:19 pm

Any predictions as to when UM gets out of beta?
 
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Re: User Manager v4.0 test package

Mon Mar 08, 2010 12:51 pm

4.6 version should be very soon, as well User Manager will step out from beta soon as well (but there is no any time schedule for it).
 
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normis
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Re: User Manager v4.0 test package

Tue Mar 09, 2010 10:38 am

v4.6 is released, see first post. all major features are completed, now it's only fixing bugs. please report any issues you find, email them to support
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Re: User Manager v4.0 test package

Tue Mar 09, 2010 11:03 am

user manager not generating proper report
 
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Re: User Manager v4.0 test package

Tue Mar 09, 2010 2:51 pm

firewallrule,

it does not work at all or it does not work on specific circumstances?
 
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Re: User Manager v4.0 test package

Wed Mar 10, 2010 10:06 pm

Thanks i will check & report bugs
 
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Re: User Manager v4.0 test package

Thu Mar 11, 2010 10:24 pm

Hi

Is 4.6 ok to use on client enviroment? PPP and Hotspot?

If I upgrade to 4.6, will it keep all my settings? Thanks
 
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Re: User Manager v4.0 test package

Tue Mar 16, 2010 4:13 pm

Hi

Is 4.6 ok to use on client enviroment? PPP and Hotspot?

If I upgrade to 4.6, will it keep all my settings? Thanks
If you are happy to install a beta test package which is still being developed and might break your network. Sure!! But if it stops your clients from connecting and they are all screaming at you, maybe best not to use any BETA version of Usermanager and stick to v3.30 which is still supported?

There is a good reason why it's called BETA.

Use it in a test environment or with customers you do not care about. But I would not recommend using this in any production environment.

(v4.x is getting better with every release, but it's not stable yet!)
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Re: User Manager v4.0 test package

Wed Mar 17, 2010 7:41 pm

Hi staff,

Is it possible to edit the login page of the user manager test version? I mean....the logo and the text is done but that is changed once the user logs in....but the login page still has the Mikrotik logo...can that be done?

thanks for your updates...those are really helpful
 
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Re: User Manager v4.0 test package

Sat Mar 20, 2010 2:23 pm

ahoi ...


cannot see time-left or total-time-left in user status .... :-(
... and if you extend time ... ther comes no message like "done" ...

regards

gerd
 
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Re: User Manager v4.0 test package

Sat Mar 20, 2010 4:46 pm

...

translation is not available ...
 
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Re: User Manager v4.0 test package

Sun Mar 21, 2010 6:02 am

Hi staff,

Is it possible to edit the login page of the user manager test version? I mean....the logo and the text is done but that is changed once the user logs in....but the login page still has the Mikrotik logo...can that be done?

thanks for your updates...those are really helpful
it can be done with 4.6 UM change both subscriber & their customer logo
 
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Re: User Manager v4.0 test package

Fri Mar 26, 2010 10:25 pm

I have a problem with Paypal and userman test 4.6
Users using signup and paying via paypal don't seem to work.
Signup works, paypal works, but the users created in this way can't loginto hotspot.
Make a user by hand, and it works fine...
Users created by signup/paypal look just the same as manualy created users, but only the manual user works.
If I use same setup in current 4.6 userman all works well.
Is it me or is signup/paypal still broken in test 4.6? :(
 
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Re: User Manager v4.0 test package

Sun Mar 28, 2010 12:18 am

I have a problem with Paypal and userman test 4.6
Users using signup and paying via paypal don't seem to work.
Signup works, paypal works, but the users created in this way can't loginto hotspot.
I get the same. User created on signup page, get redirected to PayPal, user pays OK, I receive email from PayPal with payment notification, user gets email from PayPal that money has been sent, user gets redirected back to hotspot logon page with error stating "user <xyz> not found" (where xyz is username)

Logging Radius on ROS shows that the username is rejected as "not found", (so hotspot is displaying the error correctly at least!)

usermanager payments screen is showing that the user has paid :
Owner:	admin
Username:	xyz
Start time:	03/27/2010 21:24:05
End time:	Waiting
Status:	Started
Price:	10.00
Currency:	GBP
Result:	
Type:	PayPal
But, user screen does not show this payment:
Statistics
Upload Used:	0 B
Download Used:	0 B
Uptime Used:	0s
Last used IP:	0.0.0.0
Last used MAC:	
Till time:	Not set
Total time left:	0s
	Bill
Money paid:	0.00
Money used:	0.00
Money left:	0.00
Sorry for the formatting. The copy/pasted data is valid though.

Using ROS 4.6 and usermanager test 4.6 on x86 with the um store on a separate disk.

I can see connections coming from notify.paypal.com to port 80 (I do not use secure response yet, not until I get this working!) on IP 66.211.170.66 and it is setting up new connections to the usermanager every few minutes. After many hours I also get an email from PayPal about a failed IPN referring to the Usermanager url.
Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing:
http://{IP}/user?serviceId=MWT.Payment&method=2
If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. 
A Packet sniff with wireshark shows that when UM gets the "Payment Completed" from PayPal, it sends back a header with a GMT time stamp (even though the ROS DateTime setting is for Europe/London which is currently +1) and the returned header back to PayPal is "HTTP/1.0 400 Session Expired". The html title and body itself does not have a datetime stamp, but still states "Error 400: Session Expired".

PayPal tries about three times in very quick order, but each time UM instantly replies with the GMT Time (which is one hour "old") and "Session Expired" as above.

I can send support the packet sniff or is it a "feature" you already know about? :-)
Last edited by nest on Sun Mar 28, 2010 6:37 pm, edited 2 times in total.
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Re: User Manager v4.0 test package

Sun Mar 28, 2010 12:23 am

I can customise signup page. OK, I figured that and I now like my new look of the signup page using my own style sheet with instructions from wiki.

But how can I get the user to add their own name and address fields so I don't have to do this myself every time someone pays me via PayPal???

Can either UM get this data from PayPal or can we have the variables to create the required fields in the signup screen, thus forcing the user to do this for us? Having to type this into UM for every user from the details sent to us by PayPal in their email to us is becoming a right pain. :-(

Thanks Normis
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Re: User Manager v4.0 test package

Mon Mar 29, 2010 12:50 pm

Same issue with usermanager test package 4.6 and paypal payment on user sign-up.

I followed the same test Nest suggest (one week ago) and these tests reported an identical result.

However, the payment via the user page (via a manually activated account) is working fine. Nest, could you check this with your configuration ?

I already provided mikrotik support with my tests results, so they already know this issue;

If you have any idea regarding this issue, please keep in touch !
 
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Re: User Manager v4.0 test package

Mon Mar 29, 2010 1:27 pm

It would be great to receive Paypal debug information from anyone who has problems,
http://wiki.mikrotik.com/wiki/User_Mana ... l_payments

We will see where is the problem with Paypal payments and fix the problem, if it exists.
 
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Re: User Manager v4.0 test package

Mon Mar 29, 2010 9:49 pm

With all respect, I think my packet sniff clearly shows the problem is with Mikrotik Usermanager immediately responding that it has an error to every successful payment to PayPal. If you cannot reproduce this in your lab, then I can send you the packets, it clearly shows PayPal tries many times to send "Payment Completed" to UM, but each time Um sends back "Session expired" without any delay. So how can it be session expired when the time between PayPal connecting and UM replying is a few mS?

If you REALLY can ONLY fix this with a supout, I will follow the wiki exactly and post it to you with pleasure.

Ron
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Re: User Manager v4.0 test package

Tue Mar 30, 2010 9:34 am

no change logs for 4.7?
 
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Re: User Manager v4.0 test package

Wed Mar 31, 2010 1:03 am

no change logs for 4.7?
What 4.7 changelog? It is still only 4.6?
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Re: User Manager v4.0 test package

Wed Mar 31, 2010 2:29 pm

How do I limit users uptime with new UM?
I tried to create a profile with limitations of eg. 10h but in user screen, it still says 'unlimited uptime'

Edit: I'm convinced that the whole profile thing is not yet 100%. Sometimes if I make changes, then it only shows in UM if I log off/on again.

Thanks
 
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Re: User Manager v4.0 test package

Wed Mar 31, 2010 6:58 pm

It would be great to receive Paypal debug information from anyone who has problems,
http://wiki.mikrotik.com/wiki/User_Mana ... l_payments

We will see where is the problem with Paypal payments and fix the problem, if it exists.
Any progress with this yet?
Can you recreate it in the LAB?

Nick Kett
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Re: User Manager v4.0 test package

Wed Mar 31, 2010 8:39 pm

Any progress with this yet?
Can you recreate it in the LAB?
I've raised a support ticket. Now waiting.
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Re: User Manager v4.0 test package

Thu Apr 01, 2010 10:23 am

Any progress with this yet?
Can you recreate it in the LAB?
I've raised a support ticket. Now waiting.
The same, I performed some further tests, no progress yet...
 
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Re: User Manager v4.0 test package

Sat Apr 03, 2010 10:08 am

any changelog for 5.0beta1 userman-test???
 
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Re: User Manager v4.0 test package

Mon Apr 05, 2010 4:14 pm

Hi, why is it that most of the features being tested in the UM test packages are not always included in the stable version of it?

For instance 4.6 is now available in stable version but most things like Logo editting, Change of Authorisation, printing more than 3 per page directly, creating tickets with serial numbers, dates and others that have been tested even with older version are still not present in stable version of it.

For someone having over 3000 customers and running the test package is a big risk, but features that makes user management easy are only available in the test package.

How long will it take to have these features in stable version?
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Re: User Manager v4.0 test package

Mon Apr 05, 2010 5:59 pm

I think it is accepted that userman test-package 4.6 has a problem with paypal payments (see items above).
Has this issue been resolved in 5 beta 1 ? or is userman in that package same as test pkg 4.6 ?
 
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Re: User Manager v4.0 test package

Mon Apr 05, 2010 8:34 pm

Hi, why is it that most of the features being tested in the UM test packages are not always included in the stable version of it?
Because UserManager 4.6 TEST is not the same as UserManager 4.6 stable. From what I have been led to believe it shares very little underlying original source code to the current stable and working version. It is a whole NEW version. A complete rewrite. So it is not possible to "backport" all the nice new features into the current 'normal' 4.6 Stable version. Remember it is also BETA, which means if something does not work, do not be surprised or angry if you find that something fails when testing with real live customers. :-)
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Re: User Manager v4.0 test package

Mon Apr 05, 2010 8:35 pm

I think it is accepted that userman test-package 4.6 has a problem with paypal payments (see items above).
Has this issue been resolved in 5 beta 1 ? or is userman in that package same as test pkg 4.6 ?
As far as I know, UM is not yet available for "5 Beta 1"
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Re: User Manager v4.0 test package

Tue Apr 06, 2010 12:35 pm

Hi, why is it that most of the features being tested in the UM test packages are not always included in the stable version of it?
Because UserManager 4.6 TEST is not the same as UserManager 4.6 stable. From what I have been led to believe it shares very little underlying original source code to the current stable and working version. It is a whole NEW version. A complete rewrite. So it is not possible to "backport" all the nice new features into the current 'normal' 4.6 Stable version. Remember it is also BETA, which means if something does not work, do not be surprised or angry if you find that something fails when testing with real live customers. :-)
Then what is the essence of testing, I believe that after testing and it is ok, it should be transformed into the stable version and made available. The features tested in 4.6 BETA was not included in the 4.6 stable and now 5.0 TEST (BETA) is been tested, which means the features available for testing in the 5.0 BETA will not be included in the 5.0 Stable when released.

We have been hoping that those features will one day be made available in stable format for dependable usage.

I will like Mikrotik Admin (Normis, sargejs and the rest) to look into this critically and do something pls.
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Re: User Manager v4.0 test package

Tue Apr 06, 2010 5:03 pm

I think it is accepted that userman test-package 4.6 has a problem with paypal payments (see items above).
Has this issue been resolved in 5 beta 1 ? or is userman in that package same as test pkg 4.6 ?
As far as I know, UM is not yet available for "5 Beta 1"

UM is available in 5beta1; however the paypal bug on sign-up is still there...
 
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Re: User Manager v4.0 test package

Tue Apr 13, 2010 1:11 pm

Hi,

setting language by user manager is english, but it is required- germany.

is it possible in the future?

best regards

paka
 
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Re: User Manager v4.0 test package

Tue Apr 13, 2010 11:13 pm

Can I use 4.6 or newer userman with 4.5 mikrotik? I found that 4.5 version is most stable with 802.11N, and I won't change it...
 
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Re: User Manager v4.0 test package

Sat Apr 17, 2010 5:53 pm

It would be great to receive Paypal debug information from anyone who has problems,
http://wiki.mikrotik.com/wiki/User_Mana ... l_payments

We will see where is the problem with Paypal payments and fix the problem, if it exists.
Sergejs. I did this. I sent a support email over two weeks ago, with supout as per your request. I received an immediate automated ticket email (2010033166000071). Since then absolutely nothing. I sent a polite email requesting if there was an update a week ago. Still nothing. Not even the courtesy of a reply that you had got my email and you were dealing with it, or needed more info, or whatever. Nothing! It is not the way to treat your customers by stonewalling them with silence!

Ron
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Re: User Manager v4.0 test package

Sun Apr 18, 2010 8:23 pm

It would be great to receive Paypal debug information from anyone who has problems,
http://wiki.mikrotik.com/wiki/User_Mana ... l_payments

We will see where is the problem with Paypal payments and fix the problem, if it exists.
Sergejs. I did this. I sent a support email over two weeks ago, with supout as per your request. I received an immediate automated ticket email (2010033166000071). Since then absolutely nothing. I sent a polite email requesting if there was an update a week ago. Still nothing. Not even the courtesy of a reply that you had got my email and you were dealing with it, or needed more info, or whatever. Nothing! It is not the way to treat your customers by stonewalling them with silence!

Ron
We to are waiting on this issue. We have been spending some time developing as skin and new applications around the new userman test-package/5.0beta1. We can't proceed to production testing without paypal...Paypal is integral to the package, so we cannot easly work around the issue.

Otherwise the package and features are good.

We know its a test package, but its not good that we have to wait so long without any progress, feed back or timescale.

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Re: User Manager v4.0 test package

Mon Apr 19, 2010 7:47 pm

We know its a test package, but its not good that we have to wait so long without any progress, feed back or timescale.
I think I must have upset someone at MT Support. I still have no answer to the 2 emails I sent to them. :-(
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Re: User Manager v4.0 test package

Tue Apr 20, 2010 8:53 am

This is very important thing don't know y this was not included in new UM. Automatic backup options in UM maintenance like setting up backup daily, weekly, monthly & backup time with ftp option.

Thanks
 
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Re: User Manager v4.0 test package

Tue Apr 20, 2010 9:07 am

also it would be great if you can make bind mac on first use default ticked :) when registering new user almost every will be mac binding ;)
 
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Re: User Manager v4.0 test package

Sat Apr 24, 2010 3:26 pm

We know its a test package, but its not good that we have to wait so long without any progress, feed back or timescale.
I think I must have upset someone at MT Support. I still have no answer to the 2 emails I sent to them. :-(
We're now up to 3 unanswered emails and another week rolls by of being ignored. I even sent my last email to someone else in MT to chase this up. Nothing. No reply. Not even from this other guy, who I know is there, as he sent me an email only just before I sent mine.

No courtesy email of "we're working on it", no email of "we got all your emails but we're really busy working hard to fix this bug, please leave us alone". Silence. Now getting angry. MT needs to think hard about what customer service means. This isn't even "good" customer service. This is not even "customer Service". This is getting down right rude.
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Re: User Manager v4.0 test package

Mon Apr 26, 2010 3:33 pm

nest, we are working on the problem with Paypal, as soon as we will have any update, we will let you know.
 
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Re: User Manager v4.0 test package

Thu Apr 29, 2010 3:34 pm

The problem is fixed for the User Manager and payment, it will be available in the MikroTik RouterOS version.
 
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Re: User Manager v4.0 test package

Fri Apr 30, 2010 8:29 pm

where we can get the new versions of UM?
Why noy???
 
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Re: User Manager v4.0 test package

Sun May 02, 2010 7:18 pm

The problem is fixed for the User Manager and payment, it will be available in the MikroTik RouterOS version.
I'm sure it has been, but a clue as to which version it has been fixed in would be a good idea!? ;-)
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Re: User Manager v4.0 test package

Mon May 03, 2010 9:27 am

v4.9 test added to head topic
No answer to your question? How to write posts
 
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Re: User Manager v4.0 test package

Mon May 03, 2010 10:25 am

v4.9 test added to head topic
Hello Normis

And the changelog???

Regards,
João
Why noy???
 
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Re: User Manager v4.0 test package

Thu May 13, 2010 2:05 pm

sorry for not updating the changelog, we fill fix that.

there are some fixes in Paypal payments and others. Let me fix that.
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imaljko4
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Paypal payments problem on UM 4.9 test

Thu May 27, 2010 4:24 pm

Everything works fine when somebody buys credit over paypal, exept for that under "Paid Money" its written "0.00" although the user has successfully paid and is already using the hotspot.

Also when the user logs in to his User page, under "Money paid" there is also written "0.00".

I am also getting errors when adding credits to a user directly (without paypal):
I add the credit, but again it sometimes doesn't show up under "Paid money" - User page.
 
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Re: User Manager v4.9 test package

Fri May 28, 2010 11:17 am

So its not possible to give a rate limit directly to a user?
In the new User Manager I can only make a rate limit to a credit which I will give to a user.
But i usually don't limit the users rates in advance, only in case i have an overload then i go and make a rate limit on the user that is downloading a lot (making the overload).
So it is not possible to have the option to limit the rate of a specific user?
 
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Re: User Manager v4.0 test package

Fri May 28, 2010 2:51 pm

Yes, it is possible of course.
Which User Manager version do you use?
 
imaljko4
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Re: User Manager v4.0 test package

Fri May 28, 2010 3:21 pm

I am using User Manager test 4.9.

So how do i make the rate limit to a specific user?
If i click on the user i want to make the limit to, i don't have the option for rate limit.
Also here is the "Money Paid" problem:
User_manager.jpg
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Re: User Manager v4.0 test package

Fri May 28, 2010 3:29 pm

Use Profiles to configure Rate-Limit for the users.
 
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Re: User Manager v4.0 test package

Fri May 28, 2010 3:57 pm

Use Profiles to configure Rate-Limit for the users.
I have created rate limits under Profiles- Limitations.
But I am not able to apply this limit to a specific user that has already bought credits.

This rate limits apply only for the whole profile but cannot add the limit just for one user for example.
 
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Re: User Manager v4.0 test package

Mon May 31, 2010 10:16 am

There should be separate profile for the specific customer then.
 
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Re: User Manager v4.0 test package

Mon May 31, 2010 11:00 am

There should be separate profile for the specific customer then.
The problem is that all profiles are visible on the signup paypal payment page.

So if i would create a single profile for that user, this profile would show up also at the signup (payment) page. So some user could make a mistake and buy that profile.
How would i hide that specific profile from the signup page?
 
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Re: User Manager v4.0 test package

Mon May 31, 2010 1:40 pm

As user paid you for the specific plan (bandwidth limitation time), then he/she expects specific bandwidth/limitation time.
You can add static queue to set different limit for client.
You can manually assign profile for the client.
 
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Re: User Manager v4.0 test package

Mon May 31, 2010 3:05 pm

As i told you I am not limiting users in advance, I am trying to give them maximum speed etc. Because i have just few users so i dont have to limit them in advance.
I am asking in case my network gets stuck because of some user that is downloading for ex. torrents, how can i limit that specific user, so that my network is working fine again?
You can add static queue to set different limit for client.
You can manually assign profile for the client.
What is static queue and how do i add it?
What do you mean - manually assign profile for client?
Last edited by imaljko4 on Mon May 31, 2010 3:11 pm, edited 1 time in total.
 
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Re: User Manager v4.0 test package

Mon May 31, 2010 3:08 pm

See the previous post, what you can do.

Additionally to it you will need to clear current user settings (queue, etc.), which are given before the login.

- you can do it manually, by logging to the router;
- you can do it by RADIUS incoming messages (CoA), when user queue can be changed by CoA (when you will assign new profile for the client with new limitation).
 
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Re: User Manager v4.0 test package

Wed Jun 02, 2010 7:29 pm

:lol: again you guys forget something! where is 4.10 UM! hope it will be more stable :P
 
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Re: User Manager v4.0 test package

Thu Jun 03, 2010 9:48 am

Asus, 4.10 version should be available now.
 
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Re: User Manager v4.0 test package

Mon Jun 07, 2010 12:12 pm

Thank you sergejs keep rocking :)
 
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Re: User Manager v4.0 test package

Mon Jun 07, 2010 5:00 pm

Please, I have router borad 433AH, and wanted to download the user manager you posted (http://forum.mikrotik.com/viewtopic.php?f=10&t=35718) but the link is not functional, please help

Thanks
Patrick

As I will like the clients to have a specific and various web access (9am - 12am/month, 12am -3pm/Month and so on)

please help
 
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Re: User Manager v4.0 test package

Tue Jun 08, 2010 8:27 am

The actual version (MikroTik RouterOS 4.10) is available, please use the latest version.
 
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Re: User Manager v4.0 test package

Tue Jun 22, 2010 5:14 pm

Hello,
I have been reading all the stuff on user manager, but i just upgraded a new router board, 433 to ros 4.10. But I did not see all the features you guys outlined in the user manager.

What happned and how do i get the new features included in user manager since 4.0 and above.

I need this feature that is why i bought the rb433, so that i will hve gthe new features of user manager.

Most of the things i need are assigning users time limit, say from 6:00am to 12pm, or 6pm till 7am.

Thanks
 
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Re: User Manager v4.0 test package

Wed Jun 23, 2010 9:07 am

Take backup go to winbox -> system -> packages -> uninstall userman -> restart then again login to winbox -> download this file http://download.mikrotik.com/userman-te ... mipsbe.npk & upload it in winbox files then restart again. Now you will find a new userman put backup & enjoy
 
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Re: User Manager v4.0 test package

Thu Jun 24, 2010 10:48 pm

Is there a way how i can force Fireofx to remember password for UM 4.9 test?

so that my employees don't have to enter the password each time they need to login to User Manager.

Thank you
 
happydaddy
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Re: User Manager v4.0 test package

Wed Jun 30, 2010 9:17 am

When is the test UM going to going to be a stable release with all that new features? I want to upgrade my existing 3.30 UM to the test but to scared it might cause issues with my clients?
 
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Re: User Manager v4.0 test package

Wed Jun 30, 2010 9:17 am

It will be stable when v5 goes final.
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imaljko4
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Re: User Manager v4.0 test package

Tue Jul 20, 2010 10:36 am

Must all profiles that I create be available at the UM sign up Page?

I have just tree profiles that are for the UM signup page, how can i disable the rest 6 profiles from appearing on the UM singup-page?

Please answer me

Thank you
 
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Re: User Manager v4.0 test package

Wed Jul 21, 2010 11:15 pm

Hello,

I have a big problem.

I have created 3 profiles that are for the paypal payments, and appear on sing up page.

I have many time clients that have different needs, so I make a deal with the client individually and create a separate profile for that client that meets his needs.
But as soon i create the profile for that 1 client, this profile is added as well at the sign-up page, so some clients have bought that profile from signup page, but it was not supposed to be there.

So what should i do?

How do i edit the singup page (paypal), so that it will show specific profiles, but not all of them?

Please somebody answer me its really urgent!

Is it possible?

Right now i have a confusion here, because clients are buying accounts that were not supposed to be on the online page,
those accounts where discounted accounts just for individual clients that I assist at my internet cafe.
 
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Re: User Manager v4.0 test package

Tue Jul 27, 2010 3:15 pm

Hi
I have tried installing the user manager test package and it keeps giving an error in the log
But it doesn't specify what the error is.
RB450G
00:00:09 system,info verified userman-test-4.10-mipsbe.npk 
00:00:10 system,info installed userman-test-4.10 
00:00:10 system,info router rebooted 
00:00:15 manager,debug Migrating old credits to new profiles 
00:00:15 manager,debug Running backup before migration 
00:00:15 manager,debug creating missing payments 
00:00:16 manager,debug checking profile boundaries 
00:00:16 manager,error,info,debug error:
00:00:16 manager,debug updating profile time fields for users... 
00:00:16 manager,debug updating user money fields 

00:00:10 system,info router rebooted 
00:00:12 manager,debug creating missing payments 
00:00:12 manager,debug checking profile boundaries 
00:00:12 manager,error,info,debug error:
00:00:12 manager,debug updating profile time fields for users... 
00:00:12 manager,debug updating user money fields 
 
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Re: User Manager v4.0 test package

Fri Aug 06, 2010 1:54 am

I'm glad to announce that Mikrotik Team is doing a great job it is almost 1 year & 3 months when the 1st beta was released but still it is unstable. I think this project will never end coz MT guys don't like customers to develop their business. in case of support MT is the best support team in the world coz their software always keep saying "if you see any error please email to support@mikrotik.com with supout.rif" & when you email them any issue a reply comes "please provide screen-shots" or "please provide more info" & if you report them a bug "its beta stop complaining" & that also after a week till then your problem got solved by urself only & they really don't care if your network is down or your routers r blown away. other way of getting help is forum but as you can see here many are asking for help but they never found any answer. this guy like to make their customer survive with depression & make them beg for help. I'm using MT from 2 years & i have survived alot yesterday also my database got corrupted no support from any where some how i started it after spending whole night reinstalling it.

I have one suggestion for MT team "don't ask for karma you'll get it if you deserve it"

& disclaimers please don't mind I'm a sad user of MT & I've full Copyrights to share my experience here

Thanks
 
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Re: User Manager v4.0 test package

Fri Aug 06, 2010 9:58 am

I agree...
 
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Re: User Manager v4.0 test package

Thu Aug 12, 2010 9:14 pm

Maybe you should not use beta package in production environnement if you can't support the stress it will cause ... Anyway do the Stable user-manager 4.11 is really stable ... someone got experience ?
 
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Re: User Manager v4.0 test package

Thu Aug 19, 2010 4:50 pm

Hi there,
I have got user manager test 4.11 on my rb411. The problem is that when a customer makes any payment through paypal, the payment is successful and money leaves his account but the problem is when i check user manager payment status, it shows me Paypal Socket Error and the customer can not log in. Any advise???
 
randomseed
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Re: User Manager v4.0 test package

Fri Aug 20, 2010 3:46 pm

I have to say WOW! This package was almost impossible to find and if it hadn't have been for some screen shots posted on the wiki I would never have found it. But I am so glad I did :-)

Really impressive. Great interface, user friendly and very flexible in it's approach compared with the previous version. The CoA function makes me all fuzzy inside (like my girlfriend), quite the opposite to what I felt when I found out that deleted sessions didn't disconnect the actual PPPoE or Hotspot user in the previous version. So again well done.

Excuse me if this is already possible (somehow), but features I'd like to see added are:

- Monthly recurring accounts that reset at the end of the cycle. This fits the subscription based model whereby client payments are automatically processed.
- The ability to dynamically change the sessions rate limit once a particular traffic threshold has been reached. On a daily or monthly basis would be nice.
- Custom Payment Gateway support. I think most of the return parameters of gateways are quite consistent, but it could be a simple process of mapping incoming variables for payment approval / declined replies to the UM ones...

In the meantime, is there a script example that works with the test version that will enable me to reset current usage at 12:00am at the end of every month without loosing the history?

Any comments or advise would be appreciated.

Tim
 
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Re: User Manager v4.0 test package

Tue Aug 24, 2010 3:26 am

To all

The Beta works pretty well for 4.11. I am running it on a 450G board. Please note the following thing. Nothing is really clearly documented as yet, some functions, eg, assigning Profiles, 'hiding' profiles, just have to be figured out! It works great, use permission settings etc.

I might soon start to use it in a production environment, though, it is beta, what do you expect? run backups every 15 minutes just in case something crashes.

I had some issues in the past with stable OS versions, but they are pretty rare and depending on what particular features you have configured - example mesh, VAP and WDS over single antenna, BGP, DNS (I am still flushing all cached DNS entries every 2 hours :-(


And yes, it took me plain 6 hours work to figure the new UM 4.11 beta - some features, you have to click and refresh etc, so they actually show up, log out, close browser, login again helps too, how to set limits, how to assign profiles to customers etc.

Just note, which other products with such advanced features are possible on the market in this price range ? None! And you expect support? Go to Cisco; they charge thousands of $$ for their support calls. Maybe, Mikrotik, you should look into this option and also offer paid support, eg. $1k US per case ...

Conclusion - if you are not happy with the product, go and get an off the shelf product. Mikrotik OS might be just too advanced for you ;-)
 
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Re: User Manager v4.0 test package

Mon Sep 06, 2010 11:23 pm

v4.9 test added to head topic
Normis,

I'm using routerOS 4.9 and UM 4.9 in my RB750G but I still cannot modify signup page as documentation on wiki, is it fix on UM 4.11?
if yes can I upgrade to UM 4.11 on RouterOS 4.9.

Thanks,
 
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Re: User Manager v4.0 test package

Tue Sep 07, 2010 8:30 am

do you use the usermanager test package from this topic?
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Re: User Manager v4.0 test package

Thu Sep 09, 2010 4:22 pm

can we customise um signup in 4.11 stable or is it only possible in 4.11 test? i have not been able to generate umfiles dir under 4.11 stable.
 
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normis
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Re: User Manager v4.0 test package

Fri Sep 10, 2010 10:52 am

only in the test package there are color and logo customization options
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Re: User Manager v4.11 test package

Mon Sep 13, 2010 5:22 am

In User Manager test package v4.11 Profiles -> Limitations -> Rate Limits are not appending and updating, i am using instead constrains -> Group Name. And also provide one option in User Manager that to Log Out selected user from User Manager. You please fix this. Other wise this is very fine. Thanks to every one.
సాదరంగా

గం. దా. నాయుడు
 
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Re: User Manager v4.0 test package

Mon Sep 13, 2010 8:12 am

Using test pack 4.11
Noticing the user signup path is changed from https://um-ip/user?signup=xxxxxxx
to....well....something else.
Can someone kindly share?
 
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Re: User Manager v4.0 test package

Fri Oct 01, 2010 8:25 am

Do Paypal payments work yet in the newest test package. I am having troubl getting replys from Paypal
 
randomseed
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Re: User Manager v4.0 test package

Wed Oct 13, 2010 9:49 am

Is the UM v4.0 in 5rc1 newer than the packages at the beginning of this thread?

I'm seeing usage stats issues on the users page. On refresh of the this list the figures sometimes go down. The reports appear to be accurate, however this is issue is clearly a bug.

Thanks,
Tim
 
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Re: User Manager v4.0 test package

Wed Oct 13, 2010 9:49 am

currently they are the same
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Re: User Manager v4.0 test package

Wed Oct 13, 2010 10:14 am

currently they are the same
Thanks. I'd rather wait for the final release before upgrading anyway. If the UM hasn't changed then there's no immediate need.

Thanks,
Tim
 
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Re: User Manager v4.0 test package

Thu Oct 14, 2010 12:12 pm

Where can I find the UM v4 roadmap? I have a few requests that might already be answered by this.
 
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normis
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Re: User Manager v4.0 test package

Thu Oct 14, 2010 12:35 pm

We had a change of staff, so User Manager development has slowed down. We are currently mostly working on fixing existing problems.
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Re: User Manager v4.0 test package

Thu Oct 14, 2010 5:22 pm

We had a change of staff, so User Manager development has slowed down. We are currently mostly working on fixing existing problems.
Existing problems in User Manager or just RouterOS for the v5 release? Perhaps some of my feature requests are already supported somehow.

1. Customization of the information that is displayed in the Users status page. ie. show or hide info, specify fields to display.
2. CLI access to the transfer limit or upload/download limits specified in the customers currently active profile.
3. CLI access to change a users profile to another for upgrades etc.
4. Automatic resetting of users sessions once their profiles have reached their limits and automatically jump to the next profile specified. This works partially, however the user's rate limit doesn't change to a different profile unless the session is reset.

Thoughts?
 
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Re: User Manager v4.0 test package

Sat Oct 16, 2010 12:46 pm

Hallo,

I tested some things with User Manager and found some possible bugs. (tested with v4.11, x86 on Virtual Machine, LicenseLevel 0)

I want to use UM on a small RB so I tested what happen if disk space is full. When disk was full some error was found in log and users can't authenticate. When I deleted some files to have more space nothing changed. No user can authenticate.
I uninstalled test-UM-package an installed it and nothing changed. Same Failure. I had to reinstall the whole x86 system with restore off settings ect. Then it worked!
So is it possible to use such a small RouterBoard as Radius/UserManager? Can I limit the DB/Log-size? (for expample only store the last 1000 logs and delete older logs like in normal log of mikrotik, or max Log/DB-Size of 100 MB)
Or can I filter what to log? (traffic accounting would be enough in my case, session times are not so interesting)


In webinterface when you click at active users or active sessions (maybe also the other menu-points) you often see not the actual number. The content is not reloaded when you click the buttons only when you click on the table on the right site on username, status (to sort the table) then it is refreshed an you see the actual number off sessions or users.

In webinterface when a profile is assigned to a user and then I change the name of the profile in the userlist it is not changing and you only see the old name of the assigned profile.
It seems also not to be possible to change the profile of an user. When you edit an user you can choose other profiles but when you press save nothing will happen.

When all these things which I can edit in webinterface are possible to be edited in command line this would be great to use for scripts etc.!!!

But great work with this UserManager seems to get really powerful!! I can't wait till it is stable so that I can use it.

What License is needed to run only UM an an Routerboard? (when DB/Log-Size can be limited)

Best regards.
 
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Re: User Manager v4.0 test package

Sat Oct 16, 2010 5:32 pm

tomtom it would be great if u can show them screenshot coz they don't believe there is any bug in um & normis development is not slow it is almost stopped from six months.
 
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Re: User Manager v4.0 test package

Mon Nov 01, 2010 10:28 am

anybody alive der :lol: where is 4.12 UM & still there is lot of bugs in UM. plz let us know if there is any fix in it
 
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Re: User Manager v4.0 test package

Mon Nov 01, 2010 10:53 am

anybody alive der :lol: where is 4.12 UM & still there is lot of bugs in UM. plz let us know if there is any fix in it
Is version 5 and 4 of UM the same? Are there in version 5 the same bugs?
 
randomseed
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Re: User Manager v4.0 test package

Mon Nov 01, 2010 11:12 am

anybody alive der :lol: where is 4.12 UM & still there is lot of bugs in UM. plz let us know if there is any fix in it
Is version 5 and 4 of UM the same? Are there in version 5 the same bugs?
Yeah, I'd like to know too. The reporting side of things has a lot of bugs.
 
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Re: User Manager v4.0 test package

Fri Nov 05, 2010 11:48 am

where is 4.13 UM u guys r so unprofessional always run away from ur responsibility.
 
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normis
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Re: User Manager v4.0 test package

Fri Nov 05, 2010 11:53 am

where is 4.13 UM u guys r so unprofessional always run away from ur responsibility.
sorry, v4.13 added

use v5 to get the latest packages included in each upgrade ;)
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randomseed
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Re: User Manager v4.0 test package

Fri Nov 05, 2010 12:04 pm

sorry, v4.13 added

use v5 to get the latest packages included in each upgrade ;)
Thanks for the update. Any updates to the change log?
 
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normis
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Re: User Manager v4.0 test package

Fri Nov 05, 2010 12:24 pm

sorry but no
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Re: User Manager v4.0 test package

Fri Nov 19, 2010 4:06 pm

And what about RC4 usermanger packages ? /x86+ppc/ I want to translate it.. and test
 
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Re: User Manager v4.0 test package

Tue Nov 23, 2010 7:41 am

413 package download links broken.
 
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Re: User Manager v4.0 test package

Wed Nov 24, 2010 7:05 am

Just upgraded x86 hardware and trying out the UM included with 5.0rc4.

Is the DB compatible between v4.x and 5.0rc? We're trying 5.0rc4 out in a production environment, but would like to have the option of falling back to 4.13 at any time. I'm keeping our previous server hot with v4.13 and I'd like to keep the DBs synchronized the best I can.

When I installed the new server, I installed v4.13 and loaded the .umb from the old server before upgrading to v5.0rc4. However, the DB was apparently lost in the upgrade. I loaded the .umb straight into v5 and it appeared we were up and running. But I'm wondering if we missed a DB conversion along the way that would ease the transition. Is that the case?
 
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Re: User Manager v4.0 test package

Wed Nov 24, 2010 7:48 am

Am I missing something here? Can anyone download the test 4.13 test package. I get a "404" error message?

Thanks,
Tim
 
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normis
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Re: User Manager v4.0 test package

Wed Nov 24, 2010 7:55 am

should work now, sorry about that
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Re: User Manager v4.0 test package

Sun Dec 05, 2010 12:50 pm

Asus/Sergis/Karma
I have heard and seen lots of screenshots of the usermanager with credit limits with timing, I am using RB450 (ROS 4.1)with level 5 Licenece, I tried to install the userman-test 4.10 but my licenece cannot accept it, please, how do I install the userman that will support the licence and give me the full benefits of userman.

Please this is urgent, thank you very much
 
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Re: User Manager v4.0 test package

Sun Dec 05, 2010 1:15 pm

Normis
I downloaded the userman-test-4.10-mipsbe.npk, tried to install on my RB 450G with ROS 4.11 licence level 5 but licence but got the following error ("Key change error" could not change the key - invalid key)

Please what do I do
Thank you
 
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Re: User Manager v4.0 test package

Mon Dec 06, 2010 10:52 am

you need to upload with FTP. you probably uploaded with Winbox into the wrong menu.
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Re: User Manager v4.0 test package

Tue Dec 07, 2010 12:32 am

usermanager database is not created in 5.0rc5 new installation. Im recommending MT to all ISP here in mumbai but instead of fixing it u ppl r spoiling it.

please go more worse :lol:
 
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Re: User Manager v4.0 test package

Mon Dec 13, 2010 10:01 am

please let me know how to create day & night plan in new UM. so, that users should get 1MBps in day time & at night they should get 2 Mbps.
 
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Re: User Manager v4.0 test package

Mon Dec 13, 2010 12:41 pm

where is he download
for
V4.14
If i dont No Ask someone That Does!
 
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Re: User Manager v4.0 test package

Tue Jan 11, 2011 3:54 am

im using 5.0 rc4 user manager

but its very much slow Please wait, database is busy! and most of the time i need to logout and relogin..

and its take very long time to update.. can u pls guide me to solve this?
 
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Re: User Manager v4.0 test package

Sat Feb 05, 2011 2:33 pm

I sometimes reboot the router and the User Manager v5 RC4 is back to normal operation. We are using it for a hotel HotSpot system.
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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Re: User Manager v4.0 test package

Wed Feb 09, 2011 11:53 am

hello Normis,
I need a detailed documentations on user-man test package, as the features outlined are too hard to figure out and implement. I need a documentation so that it can guide people very well, as i need mostly to implement different seesions for day and night for some users.

thanks
 
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Re: User Manager v4.0 test package

Wed Feb 09, 2011 12:01 pm

No use to give it to you right now, as the test package is not working, and development is slow.
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Re: User Manager v4.0 test package

Mon Feb 21, 2011 11:43 am

any update?? :lol:
 
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Re: User Manager v4.0 test package

Mon Feb 21, 2011 12:16 pm

Would it make more sense to move UM to a subscription paid model? Its a decent bit of software users are asking for to be fixed and it's a hard business case to sink dev time into something you give away for free.

I'm sure users that use it would pay for it if it meant some more time could be spent on it
 
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Re: User Manager v4.0 test package

Mon Feb 21, 2011 12:27 pm

Would it make more sense to move UM to a subscription paid model? Its a decent bit of software users are asking for to be fixed and it's a hard business case to sink dev time into something you give away for free.

I'm sure users that use it would pay for it if it meant some more time could be spent on it
+1
 
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Re: User Manager v4.0 test package

Mon Feb 21, 2011 6:29 pm

Would it make more sense to move UM to a subscription paid model? Its a decent bit of software users are asking for to be fixed and it's a hard business case to sink dev time into something you give away for free.

I'm sure users that use it would pay for it if it meant some more time could be spent on it
+1
UM has potential. I'd pay license for the package if it were supported.
 
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Re: User Manager v4.0 test package

Mon Feb 21, 2011 10:32 pm

Wow asus you seem to have programmed a better UM. You are a big man 'eh.
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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Re: User Manager v4.0 test package

Mon Feb 21, 2011 10:37 pm

:rolleyes:
 
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Re: User Manager v4.0 test package

Tue Feb 22, 2011 1:43 am

Hi, is there anyway of changing the message 'no valid profile found' when the users credit expires..?

Thanks.

Barry.
 
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Re: User Manager v4.0 test package

Fri Feb 25, 2011 9:16 am

I want to know wat is the current status of UM dev & when it will be restarted
 
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Re: User Manager v4.0 test package

Fri Feb 25, 2011 11:10 am

It's been stated that it's on hold and there is no eta to restart
 
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Re: User Manager v4.0 test package

Fri Feb 25, 2011 11:11 am

we will try to resume when v5 is released and webfig is ready
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Re: User Manager v4.0 test package

Fri Feb 25, 2011 12:10 pm

We are anticipating the stable MT User Manager for the MT HotSpot. We will take over the world with it when it is available. :)
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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Re: User Manager v4.0 test package

Sun Feb 27, 2011 5:01 pm

Anybody have any ideas on how to change this 'no profile found' message when the users credit has expired when the hostpot is connected to UM.?

I've checked the errors.txt file on the hotspot itself, but can't see any reference to it.

Thanks,

Barry.
 
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Re: User Manager v4.0 test package

Sat Mar 05, 2011 11:54 pm

I'll take that it's not possible to change this message.
 
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Re: User Manager v4.0 test package

Tue Mar 15, 2011 4:57 pm

Bump. Any updates?
 
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Re: User Manager v4.0 test package

Wed Mar 16, 2011 4:22 pm

Bump. Any updates? :(
 
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Re: User Manager v4.0 test package

Thu Mar 17, 2011 5:26 pm

Reporting ....

x86 v5RC_12 internal release of 16th March + user manager of 16th -> http://router/user points to same as http://router/userman

Isn't the /user/ one supposed to be for the users? So they would be able to see their uptime and usage?

Thank you.
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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Re: User Manager v4.0 test package

Fri Mar 18, 2011 8:52 am

Reporting ....

x86 v5RC_12 internal release of 16th March + user manager of 16th -> http://router/user points to same as http://router/userman

Isn't the /user/ one supposed to be for the users? So they would be able to see their uptime and usage?

Thank you.
you need to configure everything first. until configuration is complete, user page will redirect. not a bug.
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Re: User Manager v4.0 test package

Fri Mar 18, 2011 9:06 am

It is a real-life production system. We have Customers in there and Users associated with them. It serves 4-5 hotels, each AP in a separate VLAN with Layer 2 filters 8)

What exactly do we have to add to the configuration to make it work ? :)
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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Re: User Manager v4.0 test package

Fri Mar 18, 2011 9:08 am

ok will check
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Re: User Manager v4.0 test package

Fri Mar 18, 2011 2:42 pm

http://IP_address/user/ works for me.
Please, make sure you have not opened http://IP_address/userman in another tab of the web-browser.
 
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Re: User Manager v4.0 test package

Fri Mar 18, 2011 2:59 pm

Hi Normis/sergejs,

Any chance you could answer my question?

Thanks,

Barry..


Anybody have any ideas on how to change this 'no profile found' message when the users credit has expired when the hostpot is connected to UM.?

I've checked the errors.txt file on the hotspot itself, but can't see any reference to it.

Thanks,

Barry.
 
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Re: User Manager v4.0 test package

Mon Mar 21, 2011 5:57 pm

Barry

Have you tried adding the displayed error to the bottom of errors.txt to enable it to be "translated"?
# no profile found
# Erroneous error, it really means that the client's credit has expired

no-profile-found = Your credit has expired. Please add more credit to your account before attempting again.
Or something like that?!

Might be wise to create a support ticket direct to Mikrotik if you want this fixing permanently?
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Re: User Manager v4.0 test package

Wed Apr 06, 2011 12:25 pm

Thanks now UM works fine i will report bugs if i found ny :D, I have a lil request

We have 20-25 customer each customer has around 100-150 users. we share 50% amount taken from users according to thier profiles. billing & collection of money everything is done by our customer and at the end of the month we generate a report from UM & ask them for 50% of total collected payments. sometimes they give less or sometimes they delay so we have to compromise everytime coz there is always a risk of losing that customer with the total amount collected by him.

I have seen others admins using log2space & 24online have a prepaid option for customer to deal with this issue. so i request Mt team to add a text box in customer option to add any amount & customer should be able to upgrade users profiles till that amount only.

Please reply wat you think about this?

Thanks
 
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Re: User Manager v4.0 test package

Wed Apr 06, 2011 12:37 pm

Is there any importing of settings and stuff that I have to do before I run the new version?

I am currently running on an x86 box with ROS 4.17 and "old" user manager.

So now I copy the packages over, reboot the machine. Then what?
 
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Re: User Manager v4.0 test package

Wed Apr 06, 2011 12:38 pm

Thanks now UM works fine i will report bugs if i found ny :D, I have a lil request

Which version do you use? Is it stable?

In v.5.0 I miss that I can't do all things in terminal, like profiles. And you often have to logout in webinterface because tables are not updated when you change something.
Last edited by tomtom80 on Wed Apr 06, 2011 1:34 pm, edited 1 time in total.
 
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Re: User Manager v4.0 test package

Wed Apr 06, 2011 12:58 pm

Thanks now UM works fine i will report bugs if i found ny :D, I have a lil request

Which version do you use? Is it stable?

In v.5.0 I miss that I can't do all things in webinterface, like profiles. And you often have to logout in webinterface because tables are not updated when you change something.
which tables are not updated? do you use a recent web browser like FF4 or Chrome?
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Re: User Manager v4.0 test package

Wed Apr 06, 2011 1:08 pm

Because of UM I uninstalled IE from all pc's in my office & NOC! we are on chrome now. lol

My router takes 10 mins to reboot! 7mins to stop services & 3 mins to start. Logs is disabled in UM but I have a huge 124847 Pages session logs in UM wat can be done??
 
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Re: User Manager v4.0 test package

Wed Apr 06, 2011 1:20 pm

which tables are not updated? do you use a recent web browser like FF4 or Chrome?
I use Firefox 4. Win7.

For example. When I got to users and change the active profile of one user. Then in overview table of the users you see the name of the old profile and not of the new actual profile.

When I now want to see the correct table I have to logout an login and then I see the correct actual profile.
edit: (like basil said it is right that you can also sort the tables an it is updated. ok thats better than logout/login)


@Normis
When I add users via terminal. Is it possible to assign a profile? When not, will it be possible in the next releases?
Last edited by tomtom80 on Thu Apr 07, 2011 9:06 am, edited 1 time in total.
 
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Re: User Manager v4.0 test package

Thu Apr 07, 2011 12:50 am

u dnt need to logout u can refresh page or click on upper right side search button 8) thats how we deal with this bug :lol:
 
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Re: User Manager v4.0 test package

Thu Apr 07, 2011 1:35 am

Um, not sure if this topic is closed - but I am having small issues with the usermanager bundled with v5.

Not anything hectic, functionally the manager seems fine, for what I do with it. Just the updates to the screen when working on the web site are buggy, can you add a "refresh button" please, so after you have changed the profile of a user on the user page, the page updates. Currently I have to re-sort the list to get the new profile displayed.

Also, when adding / changing profiles in the profile section , the refreshing also isnt great, if I scroll between the profiles, sometimes the name I assigned , gets assigned to all the profiles, and even worse, sometimes the actual profile name, if I add a new profile, then choose an old profile in the drop down list, gets given the same name as the new profile, so the names all get messed up - very weird behavior.

And, in the limits section, there is no "save" button, only an "add" button - which is for saving - thats confusing - cant it be called "save" rather because if you make a change, why do you then click on "add" to save the change?. Surely "add" should be for creating new entries, not changing existing ones..

Otherwise, the upgrade from v4 to v5 worked easily enough, except I had 100 users, so I had to manually assign the profile to each user since you cant do it via cli and there is no way in the gui to select many users, and set their profile at same time, you can choose a lot of users, and remove but not make a global profile change.

O ya, just remembered, when I select a bunch of users, then choose disable - I get some strange script error pop up window. If I click ok, then log out and back in , the users appear to be disabled - and I get the same error when enabling them as well.

Still happy with the application though. :)
 
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Re: User Manager v4.0 test package

Thu Apr 07, 2011 9:47 am

Just the updates to the screen when working on the web site are buggy, can you add a "refresh button" please, so after you have changed the profile of a user on the user page, the page updates. Currently I have to re-sort the list to get the new profile displayed.
Same at me.
Also, when adding / changing profiles in the profile section , the refreshing also isnt great, if I scroll between the profiles, sometimes the name I assigned , gets assigned to all the profiles,
Same at me. After relogin names are ok.
and even worse, sometimes the actual profile name, if I add a new profile, then choose an old profile in the drop down list, gets given the same name as the new profile, so the names all get messed up - very weird behavior.
Same at me. After relogin names are ok.
Otherwise, the upgrade from v4 to v5 worked easily enough, except I had 100 users, so I had to manually assign the profile to each user since you cant do it via cli and there is no way in the gui to select many users, and set their profile at same time, you can choose a lot of users, and remove but not make a global profile change.
Yes that really sucks. One main reason I can't use it! :-(
I need CLI or at least the possibility to mass-change via web-gui.
O ya, just remembered, when I select a bunch of users, then choose disable - I get some strange script error pop up window.
I use Win7/ FF4. There is no script error at me.

If all things could be done via CLI that would really be great and I would buy a level6-license. But so I can't ..
The GUI-bugs are annoying but I could live with it...
 
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Re: User Manager v4.0 test package

Fri Apr 08, 2011 6:08 pm

How can I import users correctly from 4.16 user manager (normal not test) to 5.0? When I upgrade to 5.0 all my users import but they don't work I think because they don't have a profile, in 4.16 each user had it's own speed limits. Do I have to create the profiles and add them manually to each user?
 
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Re: User Manager v4.0 test package

Sat Apr 09, 2011 2:38 am

Do I have to create the profiles and add them manually to each user?
As far as I can tell, yes. There is also no access via CLI or API so you can't script or program to bulk-fix it.
This is the main reason why all my HS/UM routers is still on 4.17.
There is also a bad bug under certain circumstances it will batch-create users with wrong profile or with 2 profiles.
For in-production UM where batch users is regularly added, rather stick to 4.17 for the time being.
In fact, I had so many ***sed-off customers, all my Hotspot/Usermanager routers are still on 4.17, the rest is on 5/5.1.
 
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Re: User Manager v4.0 test package

Sun Apr 10, 2011 6:43 am

That's a shame I really wanted to upgrade to 5.0 for the dual cpu support. Would it be possible for mikrotik make a 5.0 with the old user manager package?
 
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Re: User Manager v4.0 test package

Sat Jun 11, 2011 8:52 pm

Mikrotik Please, This is a shame!!!
I am losing my customers with paypal payments, because of UM bugs !!!

I am using User manager the new version for paypal payments and sometimes it just doesnt work!!!.
I had to refund already a few clients(users) because of that!!!

I am having 3 bugs with payments.

Sometimes the process works well,
but sometimes following bugs happen:
1. the user pays and the payment is sucessfull
2. But the profile (that the user payed for) is not added to that user, so when i check under that user there is no profile added to that user, but he did pay, and it was successful.
So when he tries to log in it doesn't work,

Another problem that sometimes occurs;
1. user pays and the payment is succesfull
2. the paid profile is added to that user
3. when the user tries to sign in, he cannot- there is a message saying "user xxx not found"
And so the user is there with the profile, but is not working, the only think i could do for that user to get it work, was to change the owner of this user to "Administrator", (previously the owner of that user was "signupCustomer").



Also there is following problem often i just get this error message in the logs:

19:19:36 manager,error,info,debug failed to add payment: PRIMARY KEY must be unique
And the payment (profile) is not added...


Please this is not ok, i cannot have such business with my customers, i think that this customers will not come back.
Because they have paid, but it wasn't working so a day later when i realized, i had to send them a refund.
Last edited by imaljko4 on Sat Jun 11, 2011 11:37 pm, edited 1 time in total.
 
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Re: User Manager v4.0 test package

Sat Jun 11, 2011 9:55 pm

Which version do you use? Latest is the one that comes with RouterOS v5.4. Could you try that one please?

And please next time when you deploy something - test first in a development/testing environment.

If you don't understand this - pay a "contractor" to test and deploy it for you.
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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Re: User Manager v4.0 test package

Sun Jun 12, 2011 1:09 am

Which version do you use? Latest is the one that comes with RouterOS v5.4. Could you try that one please?

And please next time when you deploy something - test first in a development/testing environment.

If you don't understand this - pay a "contractor" to test and deploy it for you.
I tested it for two months before going live and didn't have a problem. Once it went live UM fell apart and I had all the problems the guy is having above.

Don't use it now, do you use UM?
 
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Re: User Manager v4.0 test package

Sun Jun 12, 2011 1:23 am

I have now made following changes:

-Upgraded from 4.17, to 5.4
- Until now i was using 1 subscriber and 3 sub-customers under it, the sub-customers had different profiles, obviously this didn't work well, so i had to create just 1 subscriber per router (without the sub-costomers), because i guess the UM got confused with different profiles of sub-customer, so sometimes a profile just wouldn't work ,when added to a user

I am still getting the error message when trying to add a profile to a user:

00:02:10 manager,error,info,debug failed to add purchase: PRIMARY KEY must be unique
00:02:17 manager,error,info,debug failed to add userprofile: PRIMARY KEY must beunique
00:02:20 manager,error,info,debug failed to add userprofile: PRIMARY KEY must beunique
00:02:22 manager,error,info,debug failed to add payment: PRIMARY KEY must be unique

(So i have to press 5-6 times until the profile gets accepted for that user)


I tested the signup and paypal process and it is working fine now.
Also previously when i tested it it did work fine, but i never know when it will happen again.

Because as i said, from time to time it just happens that for some user the account doesn't get activated, although he paid
 
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Re: User Manager v4.0 test package

Sun Jun 12, 2011 1:49 am

The annoying thing is that it seemed totally random, we could have sold five plan/profiles and then one will get the primary key error. The first weekend when everyone starting really using our service and we sold around 100+ plans, I was stuck to my laptop checking accounts asap when a PayPal email arrived. Most of the problems were the profile not getting added to the account. I would do the same clicking the + button, getting the primary key error and hoping the profile would get added. I did get a number of accounts not found, also had to manually re-enter the accounts into the database twice on the advice of MK. Didn’t fix anything.

After that weekend we had to purchase a radius solution.. It cost us a bit, but we haven’t had one payment not work since then. We lost a few customers, but didn’t get one error while testing and we did quite a bit of testing and payments.

If it worked it could be a simple, cheap radius and payment solution..
 
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NetworkPro
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Re: User Manager v4.0 test package

Sun Jun 12, 2011 6:53 am

I think sending supout files along with database backups to support AT mikrotik dot com is in order here. I hope you guys have tested and stable hardware and it's not a hw issue.

Anyone who wants to try v5.4 - START a FRESH db and good luck to you. Report your findings.

Cheers.
wiki.mikrotik.com/wiki/NetworkPro_on_Quality_of_Service
 
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asus
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Re: User Manager v4.0 test package

Fri Aug 12, 2011 1:29 pm

please add new features make it a complete script atleast with some basic needs.... any update? and wher we should request new features??
 
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Re: User Manager v4.0 test package

Mon Sep 05, 2011 11:51 am

Can I use 4.6 or newer userman with 4.5 mikrotik? I found that 4.5 version is most stable with 802.11N, and I won't change it...
it's possible but with 802.11N it works better :D
Last edited by Fransisfl on Wed Jun 13, 2012 4:50 pm, edited 1 time in total.
 
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dunga
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Re: User Manager v4.0 test package

Fri Dec 09, 2011 7:59 pm

Please any documentation for user-manager test package or newer versions of user-manager, i don't know why the documentations stopped in version 3 or 4, and for test package nothing like that.

Please help as somoen wants to go to jail if he fails to implement it. Then how can someone create a time based users in user-manager.

I want a user to browse the net, from 12:00pm till 9:00pm, daily or from 7am - 7pm from Monday till Friday.

Thanks

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