Ok, so having run a hotspot based on an open source project for a large hotel for the past year, i decided that it would be time to "Upgrade" to a commercial solution. I did some research and played around with RouterOS for a few days and decided it was good enough to merit spending $200 on. However it was not until i deployed the server that i started to notice that UM has some serious bugs.
UM seems to have a mind of its own, users seem to reach their time limit randomly without any correlation to assigned time limits.
Often users will receive a message upon logging in, "no valid profile found" even though their accounts are indeed on UM and active.
Sessions tab simply does not work.
GUI is generally buggy as hell, things sometimes never update even though you refresh the page multiple times.
Basically so far UM seems broken and the free open source hotspot solution i was previously is an overall better solution. However this is not something i expected from a well known company such as Mikrotik, and certainly not from software that costs $250.
Why is it that Mikrotik support do not answer any of the threads in the UM forum? The forum is FULL of unanswered threads regarding similar problems.
Someone please tell me that i have made a simple configuration mistake in UM and not wasted $200?