v-sat. We bought Radius Manager (v3) a couple of years back, but we were never able to get our billing method to work with it. We were assured again and again in emails it would do it (and Viktor IS very good at support) however despite all the assurances, it did not do what he told us it would. I believe this was a break down in understanding our requirement or a language barrier as like I said, his responses were fast but sadly, in the end, unhelpful. So we are now stuck with a system we have paid for and never used and we went back to using User Manager!
All we wanted to do, is what every other Hotspot in Europe I have ever used does. A client pays for say, "1 hour" and from the time they first login, the clock starts. If they don't use it, they lose it! The problem we had was that Radmanager, as brilliant as it is (and we recommend and support it for any WISPS selling fixed connections), cannot cut someone off after they have been online or not after that 1hr. A voucher or account that has say 1hr should run out after 1hr, however what actually happens is that they can connect for 5 mins, switch off for a year and then they still have another 55mins left to go before they are cut off. In fact, if a client only uses it for 5 mins a day, they make their money go a long way. We want it so that once they first login, that time starts and just keeps on going until the time they bought runs out. Even if they are not using it.
The other problem was that if a client bought a day of time at 23:59, he only actually got 6 mins of online time as at 00:05, his account was promptly cut off as Rad Manager looked at the date and it as it was now 1 more day further on, it thinks that the account is now a day older and expires their account!
We don't want that. User Manager understands our method of usage (as that is how every other Hotspot I have ever used works!) and supports it. Except of course, it no longer works at all with PayPal now.
Now, if someone can tell me if v4 of Radius manager can do this billing method (and give me service settings to demonstrate it on our own server we still have it running on!) we will stop using UM immediately as we need to get this sorted asap.