I laughed at Normis' witty attitude in some of his replies! Sometimes we seem to ask silly questions ie type before we think...
Anyways, I tried UM for the first time today. It took me about 20mins max to get it working. I have to admit I have some RADIUS experience, so it was pretty simple.
I find it a little limited in the sense of shaping packages etc. To me it looks more like a Hotspot solution rather than something an WISP would use. But, it is still in BETA and I think it's our job, as WISP's, to post ideas (not going overboard) of really critical goods we need.
Some features I see as important to WISPs (and probably usefull for Hotspots too):
1) Ability of choosing different packages of shaping. (If UM could let you choose different IP Pools from a drop down menu, rather than typing, one could configure queues to shape different IP's differently. The ideal would obviously be if it could work more like a RADIUS server with Burst attributes.)
2) Per User stats (In countries like SA where bandwidth is extremely expensive, we need to charge our clients on a per GB base in order to survive.)
3) Ability for users to login to your WISP Company Website and check status online. (I played a bit with scripts earlier, it seems to be possible somehow, but I'd rather wait for the UM te become closer to full release)
4) Ability to disable or move to different profile (ie CAPPING the user) after a certain scenario has been reached eg Putting user onto a 16kb profile after his 4GB limit has been reached, and disabling the user for X period if reched over 6GB for that month. NB It will definitelly be important to implement a feature to add more GB's (or time etc) to the user's "account" FOR THAT MONTH only, if the client decides to purchase another 1GB or 60min etc. (If the user chooses to permenantly use the 5GB package, then move him to another profile)
5) Ability to run more advanced scripts. A good example would be to make a script which will email the client everytime he does 1GB of traffic..
6) Ability to authenticate wireless users on a MAC level. (I would apply it so the user can only use their account on THEIR MAC on X Highsite(s)) [This is not too difficult using a standard RADIUS server]
7) Ability to write your own front end. Typical application would be in a Hotspot scenario. You want the receptionist to logon to their company home page: http://www.somepage.com/hotspot
to add or change users. She might be "blonde"
so you want to make the ADD buttuns nice and large. This is allready possible using the Hotspot manager.
This is completely off-topic, I know, but it would really be nice if MT can also create a SugerCRM-like interface which is able to link with USERMANAGER. This will help with support tickets, tracking of WISP users' problems and many other things.
Just some tips I think some people might need/like:
1) It is possible to redirect a client's browser to a page on your webserver (or MT) displaying a message about reaching their CAP, and a link to their online banking institution to purchase more GB's/time
2) It is also possible to redirect clients to an apology site when you experience bandwidth problems.
3) It is possible to forward ALL smtp traffic to a SMTP server (AND NO, MIKROTIK WILL NOT BRING OUT A SMTP SERVER SOON WITH GOOD REASON!!) on your network. (Most SMTP does not allow you to relay using a different ISP)
4) Using PPPoE on a Windows PC, you get some encryption error. FIX is to only use CHAP authentication on your PPPoE Server.
If anyone else has idea's (only valid and useful ones), please post them and see if MT can help us out.