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andreas140265
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Joined: Tue Jan 15, 2013 4:57 pm
Location: Greece

UM denies access to valid user. Please Help

Wed Dec 10, 2014 10:59 am

Hi,
I have a specific HotSpot wireless client, who is not able to login (invalid password).
But the password is ok, a valid profile exists.
I created a brand new account for this client (different username-password), again the same failure.
UM drives me crazy.......
Seems that there is a problem with the specific client's mac-address but I'm not sure, I cannot explain

Please let me know a possible solution if one exists.

I give you the UM log for the problematic client (gg) and the log of another normal client. PLEASE HELP!!!!

---------------------------------------problematic client------------------------------------------------------------------------------
10:10:24 manager,debug,packet received Access-Request with id 31 from 46.103.215.8:58294
10:10:24 manager,debug,packet Signature = 0x232fcf4d1ea2103167a5a6b50c2a5c5b
10:10:24 manager,debug,packet NAS-Port-Type = 19
10:10:24 manager,debug,packet Calling-Station-Id = "E8:4E:06:1F:70:8E"
10:10:24 manager,debug,packet Called-Station-Id = "Hotspot EYO1"
10:10:24 manager,debug,packet NAS-Port-Id = "bridge EYO1-WiFi"
10:10:24 manager,debug,packet User-Name = "gg"
10:10:24 manager,debug,packet NAS-Port = 2152726731
10:10:24 manager,debug,packet Acct-Session-Id = "805000cb"
10:10:24 manager,debug,packet Framed-IP-Address = 10.0.3.136
10:10:24 manager,debug,packet MT-Host-IP = 10.0.3.136
10:10:24 manager,debug,packet User-Password = "gg2000"
10:10:24 manager,debug,packet Service-Type = 1
10:10:24 manager,debug,packet WISPr-Logoff-URL = "http://10.0.0.1/logout"
10:10:24 manager,debug,packet NAS-Identifier = "EYO1"
10:10:24 manager,debug,packet NAS-IP-Address = 192.168.1.51
10:10:24 manager,debug received Access-Request 1 from 46.103.215.8:58294
10:10:24 manager,debug limit apply: 3ms
10:10:24 manager,debug sending Access-Reject 1
10:10:24 manager,debug,packet sending Access-Reject with id 31 to 46.103.215.8:58294
10:10:24 manager,debug,packet Signature = 0x3cccab6141ceea15712f62bdc253d29c
10:10:24 manager,debug,packet Reply-Message = "invalid password"
10:10:24 manager,debug Request processed in 13 ms

-------------------------------------------------normal client------------------------------------------------------------------
10:25:40 manager,debug,packet received Access-Request with id 34 from 46.103.215.8:53638
10:25:40 manager,debug,packet Signature = 0x2bb7929b58a2a4873a6f0e78379a5b56
10:25:40 manager,debug,packet NAS-Port-Type = 19
10:25:40 manager,debug,packet Calling-Station-Id = "00:1B:FC:B4:B0:FD"
10:25:40 manager,debug,packet Called-Station-Id = "Hotspot EYO1"
10:25:40 manager,debug,packet NAS-Port-Id = "bridge EYO1-WiFi"
10:25:40 manager,debug,packet User-Name = "myuser001"
10:25:40 manager,debug,packet NAS-Port = 2152726734
10:25:40 manager,debug,packet Acct-Session-Id = "805000ce"
10:25:40 manager,debug,packet Framed-IP-Address = 10.0.2.66
10:25:40 manager,debug,packet MT-Host-IP = 10.0.2.66
10:25:40 manager,debug,packet User-Password = "aaa-bbb"
10:25:40 manager,debug,packet Service-Type = 1
10:25:40 manager,debug,packet WISPr-Logoff-URL = "http://10.0.0.1/logout"
10:25:40 manager,debug,packet NAS-Identifier = "EYO1"
10:25:40 manager,debug,packet NAS-IP-Address = 192.168.1.51
10:25:40 manager,debug received Access-Request 4 from 46.103.215.8:53638
10:25:40 manager,debug limit apply: 1ms
10:25:40 manager,debug sending Access-Accept 4
10:25:40 manager,debug,packet sending Access-Accept with id 34 to 46.103.215.8:53638
10:25:40 manager,debug,packet Signature = 0x5616043a793eff53690aff3883702d52
10:25:40 manager,debug,packet Unknown-Attribute(vendor=MT, type=17) = 0x5695552c
10:25:40 manager,debug,packet Unknown-Attribute(vendor=MT, type=18) = 0x00000011
10:25:40 manager,debug,packet MT-Xmit-Limit = 1452627244
10:25:40 manager,debug,packet MT-Xmit-Limit-Gigawords = 17
10:25:40 manager,debug,packet MT-Recv-Limit = 1452627244
10:25:40 manager,debug,packet MT-Recv-Limit-Gigawords = 17
10:25:40 manager,debug,packet MT-Rate-Limit = "524288/8388608 0/0 0/0 0/0 3"
10:25:40 manager,debug,packet Acct-Interim-Interval = 60
10:25:40 manager,debug Request processed in 11 ms

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