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dime255
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Joined: Wed Sep 11, 2019 6:34 pm

HEX S Problem with PPPoE connection

Wed Sep 11, 2019 6:40 pm

Hello! I got myself a Mikrotik HEX S as my home router. I connected it to PPPoE and everything was fine. Today, it suddenly stopped working. I checked with my ISP, everything was fine. I connected the cable to my PC and set up PPPoE in Windows and it works. I reseted the router, updated it to the latest firmware and still nothing... Here is my log.
https://imgur.com/a/225ezjP
Thank you for any help!
 
dime255
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Joined: Wed Sep 11, 2019 6:34 pm

Re: HEX S Problem with PPPoE connection

Wed Sep 11, 2019 11:14 pm

EDIT: I checked with my ISP and there is no attempt of connecting to PPPoE in their logs (not even a failed one). I think maybe my Ethernet 1 port went bad? I swaped Ethernet cables and still nothing.
 
msatter
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Joined: Tue Feb 18, 2014 12:56 am
Location: Netherlands / Nīderlande

Re: HEX S Problem with PPPoE connection

Thu Sep 12, 2019 2:09 am

Which RouterOS are you using. I remember that there were more hEX S that had problems with Ethernet port 1. That is a while ago now.
Two RB760iGS (hEX S) in series. One does PPPoE and both do IKEv2.
Running:
RouterOS 6.46Beta / Winbox 3.19 / MikroTik APP 1.3.2
Having an Android device, use https://github.com/M66B/NetGuard/releases (no root required)
 
dime255
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Re: HEX S Problem with PPPoE connection

Thu Sep 12, 2019 8:32 pm

Hello! At the time of failure I was using 6.45.5. Then I updated to 6.45.6 and still nothing and then updated again to the latest beta 6.46beta38.
Thank for your response!
 
msatter
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Posts: 1198
Joined: Tue Feb 18, 2014 12:56 am
Location: Netherlands / Nīderlande

Re: HEX S Problem with PPPoE connection

Thu Sep 12, 2019 11:11 pm

"Hex s" is not good to be found with search in this forum so I had to search with DuckDuckGo.

viewtopic.php?p=695939

viewtopic.php?f=2&t=137139&hilit=rb760igs

Have tried to move PPPoE to port two?
Two RB760iGS (hEX S) in series. One does PPPoE and both do IKEv2.
Running:
RouterOS 6.46Beta / Winbox 3.19 / MikroTik APP 1.3.2
Having an Android device, use https://github.com/M66B/NetGuard/releases (no root required)

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