Hi there. I've been using my Mikrotik hEX now for about a year. Yesterday I switched ISPs though and I haven't been able to get it to work right since then. It seems to take forever to do a DNS lookup. See https://www.dropbox.com/s/svzzh46bjdgk5 ... S.mp4?dl=0
for an example. Once the DNS has been cached it works fine.
In the router setup, it's using Google's DNS (220.127.116.11, 18.104.22.168) but those are greyed out and in "auto" mode and it doesn't seem like I can change them. I tried adding OpenDNS' records as well but I'm not sure if that's even the problem or not. I also switched my Mac to using OpenDNS, thinking that would bypass the router's DNS lookup but it hasn't helped.
Also, if I route through NordVPN everything works smoothly as I assume once the tunnel is open all the Mikrotik has to do is route the traffic. Right now I have the ethernet cable from the ISP's equipment going straight into my Mac and everything's fine.
I did a software reset, tried using the recommended settings, and also did a reset and tried configuring myself and haven't been able to resolve this issue. If anyone has any suggestions I'd appreciate it.