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dime255
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Posts: 4
Joined: Wed Sep 11, 2019 6:34 pm

Cannot connect to PPPoE Client

Sat Feb 06, 2021 4:58 pm

Hello!

I am a beginner in using Mikrotik Routers. I bought a new hEX S router and I can't seem to be able to connect to PPPoE client.
In logs I get:
initializing...
connecting...
disconnected.

I am sure the User and Pass for PPPoE are correct, because I can connect from another TP-Link router.

Any suggestion is very much appreciated!
 
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mudhoney
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Posts: 17
Joined: Fri Jan 19, 2018 10:36 am
Location: Croatia

Re: Cannot connect to PPPoE Client

Sun Feb 07, 2021 2:08 pm

Can you enable logging on your Tik and post some nice shiny logs?
I had issues like that but only when my credentials were bogus.

throw some logs (system - logging - pppoe) and ull get more info.
The Dude abides.
 
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satman1w
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Posts: 179
Joined: Mon Oct 02, 2006 11:47 am

Re: Cannot connect to PPPoE Client

Mon Feb 08, 2021 3:02 pm


connecting...
disconnected.
In most cases the problem is on providers side...

Try to ask support to reset the connection or enable another MAC address...

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