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Newbienoob
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Posts: 9
Joined: Thu Jan 05, 2023 6:37 pm

Buying CHR Licence - No Luck

Wed May 10, 2023 12:31 am

Hello to all,
I would like to buy an AWS CHR Licence in order to remove the 1Mbit Shaper,
Found and tried to follow the wiki regarding this. https://help.mikrotik.com/docs/display/ ... idlicenses'
I am guessing that my account on the forum is not considered a Mikrotik Account.
Tried to register but it says I am already registered.
Tried to log in to MT with my forum credentials (https://mikrotik.com/client/) but no luck.
Tried to reset the password but I never receive the recover your password email either.
Any ideas? Is this common?
 
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mkx
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Joined: Thu Mar 03, 2016 10:23 pm

Re: Buying CHR Licence - No Luck

Wed May 10, 2023 8:55 am

I suggest you to contact Mikrotik support via e-mail at support@mikrotik.com

This forum is user forum, while MT staff do read (and answer) some threads, their feedback here is not guaranteed.
 
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normis
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Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia

Re: Buying CHR Licence - No Luck  [SOLVED]

Wed May 10, 2023 10:54 am

Tried to register but it says I am already registered.
It means this email is used. Request a password with that same email.
Login - Email.

Forum login will not work .
 
Newbienoob
just joined
Topic Author
Posts: 9
Joined: Thu Jan 05, 2023 6:37 pm

Re: Buying CHR Licence - No Luck

Wed May 10, 2023 9:55 pm

Tried to register but it says I am already registered.
It means this email is used. Request a password with that same email.
Login - Email.

Forum login will not work .
Thank you very much for the quick reply.
Unfortunately, when i try to reset the password, i never get that email for the reset link.
Maybe, something has happened with my email in the database not sure.

Should I just send support an email about it?
 
Newbienoob
just joined
Topic Author
Posts: 9
Joined: Thu Jan 05, 2023 6:37 pm

Re: Buying CHR Licence - No Luck

Wed May 10, 2023 10:05 pm

Hey hey!
I saw normis reply again and it worked.
LOGIN = Email (not username)
Sorry for the inconvenience!

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