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Mrdude
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Joined: Thu Mar 01, 2018 3:07 pm

CHR starts periodically to be unavailable through the network interfaces after update to 6.42.1

Tue May 08, 2018 12:34 pm

Hello. After 6.42.1 (Current) is installed on the Cloud Hosted Router, the VM starts periodically to be unavailable through the network interfaces, the error is preceded by a message in the dhcp, critical, error :: dhcp-client on WAN lost IP address XX.XX.XX.XX - lease expired.

Does anyone know the solution to this problem?
 
algisr
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Joined: Sat Apr 28, 2018 11:30 am

Re: CHR starts periodically to be unavailable through the network interfaces after update to 6.42.1

Tue May 08, 2018 2:51 pm

We're experiencing same issue. Loging to console and rebooting through ALT+CTRL+DEL (everything reboots perfectly – no freezes or problems) fixes problem temporary.
Also check same problem on different thread:
viewtopic.php?t=133716
 
BrettH
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Joined: Thu Nov 16, 2017 10:13 am

Re: CHR starts periodically to be unavailable through the network interfaces after update to 6.42.1

Mon May 14, 2018 8:19 am

We're experiencing the same issue on Hyper-V, albeit without the DHCP component. We're using CHR routers to front customer cloud environments, to route public and private traffic. Periodically these routers are deciding that the private interfaces aren't working; The symptom being that the next-hops associated with these interfaces are marked as unavailable when they are online. Restarting the CHR router magically resolves the issue.

This has only started since the 6.42.1 update... Acknowledgement of the issue would be great.
 
jarda
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Joined: Mon Oct 22, 2012 4:46 pm

Re: CHR starts periodically to be unavailable through the network interfaces after update to 6.42.1

Mon May 14, 2018 2:14 pm

Don't forget to inform support by email. Otherwise nothing will happen...
 
SnakeSK
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Joined: Fri Mar 09, 2018 1:30 am

Re: CHR starts periodically to be unavailable through the network interfaces after update to 6.42.1

Tue May 15, 2018 9:05 pm

I did, no reply after week and a half, so there you go, everyone is silent about this botched build
 
nescafe2002
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Location: Netherlands

Re: CHR starts periodically to be unavailable through the network interfaces after update to 6.42.1

Wed May 16, 2018 12:50 am

This issue has been resolved in 6.43rc: viewtopic.php?f=21&t=133420&start=50#p660193
(Specifically the issue mentioned in opening post)

Version 6.43rc7 has been released.

Changes since previous rc release:

*) capsman - allow to change "radio-name" (CLI only);
*) dhcpv4 - prevent sending out ICMP port unreachable packets;
*) dhvpv4-client - fixed DHCP client stuck in renewing state;
*) kidcontrol - allow to edit discovered devices;
*) lte - do not allow to send "at-chat" commands for configless modems;

A workaround is to downgrade to 6.40.8 or add a dhcp renew script (dhcp unicast fails, force renewal will fallback to dhcp broadcast sooner - before release):

/system scheduler
add comment="work around for dhcp-client on [interface] lost IP address x.x.x.x - lease expired" \
    interval=25m name=dhcp-renew on-event="/ip dhcp-client renew [ find ]" policy=read,write \
    start-time=startup

Tune the interval to renew as late as possible but a few minutes before regular dhcp lease timeout.

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