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alex1
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CHR on ESXi - VM got stopped

Tue Jun 13, 2017 3:29 am

Folks,

I got an issue with CHR 6.37.5 (bugfix) with P1-Trial license running on VMware ESXi 5.1.0. After ~3 days CHR VM got stopped. I checked logs on ESXi node:
~
2017-06-11T04:58:37.208Z| vcpu-1| I120: CPU reset: soft (mode 2)
2017-06-11T04:58:37.220Z| vcpu-2| I120: CPU reset: soft (mode 2)
2017-06-11T04:58:37.231Z| vcpu-3| I120: CPU reset: soft (mode 2)
2017-06-11T04:58:37.824Z| vcpu-0| I120: SVGA: Unregistering IOSpace at 0x10d0
2017-06-11T04:58:37.824Z| vcpu-0| I120: SVGA: Unregistering MemSpace at 0xd8000000(0xd8000000) and 0xd0800000(0xd0800000)
2017-06-11T04:58:37.825Z| vcpu-0| I120: SVGA: Registering IOSpace at 0x10d0
2017-06-11T04:58:37.825Z| vcpu-0| I120: SVGA: Registering MemSpace at 0xd8000000(0xd8000000) and 0xd0800000(0xd0800000)
2017-06-11T04:58:37.826Z| vcpu-0| I120: SVGA: Unregistering IOSpace at 0x10d0
~
Determining why a virtual machine was powered off or restarted (1019064) says:
A Guest OS initiated reset generates this event in the virtual machine logs:
Mar 04 17:04:29.638: vcpu-0| CPU reset: soft
To continue troubleshooting, contact the operating system vendor to determine why the guest operating system initiated the reset. If the operating system vendor suspects that the outage was caused by VMware Tools or the virtual hardware, contact VMware support.
I powered up VM and it started like nothing happened. Log says nothing:
10:51:03 system,error,critical router was rebooted without proper shutdown
10:51:05 interface,info ether1 link up
13:23:25 system,info,account user alex logged in from 1.1.1.1 via ssh
Setup parameters:
- CHR 6.37.5 (bugfix)
- License: P1-Trial
- disk0: Extended to 1GB.
- disk1: 200GB for The Dude 6 server install.
- VMware ESXi 5.1.0
- One vNIC E1000 with static MAC.
- 4vCPUs
- 2GB RAM.

Questions:
1. Is it known issue? If so, how to fix it?
2. Based on ESXi logs CHR initiated the reset. Does it mean it just crashed? How to see/find/analyze crashdump, if it exists?
3. Is there any way to enable a fuature to generate a crashdump file in case if any failure in the future?

Thank you.
 
IntrusDave
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Re: CHR on ESXi - VM got stopped

Tue Jun 13, 2017 6:11 am

Consider at least upgrading to ESXi 5.5, preferably 6.5. I had MANY issues with VM and even full host crashes with 5.1, most have been resolved after moving to 6.5
David Joyce
Network & Security Engineer
Intrus Technologies, LLC.
Rancho Cucamonga, CA, USA
 
alex1
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Re: CHR on ESXi - VM got stopped

Tue Jun 13, 2017 11:22 am

Hi David,

Thank you for the response. Sure thing, we will upgrade ESXi soon.

Would you please help me to see how can I get crashdump on RouterOS (CHR, in particular) and other MikroTik boxes in general?
 
eriitguy
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Re: CHR on ESXi - VM got stopped

Tue Jun 13, 2017 2:50 pm

alex1,

Thank you for your question in the forum thread The Dude v6 server - CCR vs CHR as a platform.
I will try to ask my colleagues more details about our virtual environment.

Now I see uptime 8 days.
It was rebooted but I don't know why, maybe this was done by my colleague. Will monitor what is going on.
 
eriitguy
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Re: CHR on ESXi - VM got stopped

Wed Jun 14, 2017 9:57 am

alex1,
Our CHR is running in ESXi 6.0 cluster.

Thank you!

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