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CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Tue May 16, 2017 5:28 am
by wispwest
Recently installed CSS326-24G-2S+RM for 10Gb SFP+ uplinks, and for whatever reason we've had rain fade on a link 2 hops downstream and would cause this ROOT/core switch to lockup and need rebooted.

Causing 30-40 minute outage on our network while waiting for someone to go reboot, I enabled Watchdog to prevent a truck roll. However, there is NO PLACE to put watchdog IP address to ping!!!!!!!

Defeats the whole purpose of watchdog right?? And dont tell me the switch is "smart enough" to know when there's an issue because 3 times now we've had to power cycle it by hand

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Wed May 09, 2018 1:44 am
by eevee147
I have same problem, 3 times in this week switch go down and i have to turn it off and on, it has watchdog enabled but where do i put the ip to look for?
Thanks

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Mon Aug 20, 2018 6:35 pm
by mitzone
I have the same question and issue. CSS326 locks up and it needs a reboot.

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Mon Aug 20, 2018 9:11 pm
by k6ccc
I don't believe that the WatchDog timer is for a specific link, but rather looking for internal process locking up. Hence, no IP to be pinging.

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Tue Aug 21, 2018 10:42 am
by Deantwo
There is not much information about the "watchdog" feature in the CSS326 SwOS manual.
https://wiki.mikrotik.com/wiki/SwOS/CSS326#System
Watchdog Enable or disable system Watchdog. It will reset CPU of the switch in case of fault condition
I am guessing that the SwOS watchdog is not the same as the RouterOS watchdog.

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Thu Aug 23, 2018 10:48 pm
by wispwest
15 months now and still not an answer, glad I don't use these anymore, a little shocked that over a year and Mikrotik still has no response to this though!

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Sat Aug 25, 2018 2:22 pm
by ruffy91
Have you even asked mikrotik? Or just this community forum?

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Wed Dec 19, 2018 6:59 pm
by 0ram
Looks like the Watchdog doesn't work in all cases. I have it enabled but the switch hangs for hours rather than rebooting.

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Wed Dec 19, 2018 11:06 pm
by Deantwo
Looks like the Watchdog doesn't work in all cases. I have it enabled but the switch hangs for hours rather than rebooting.
Suggest you write to support@mikrotik.com with details so they can make a bug report and get it fixed then.

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Thu Dec 20, 2018 11:25 pm
by 0ram
Looks like the Watchdog doesn't work in all cases. I have it enabled but the switch hangs for hours rather than rebooting.
Suggest you write to support@mikrotik.com with details so they can make a bug report and get it fixed then.
Thanks but I cannot say more than what I have written in the forum and what was written by other people with same problem. This bug is very sporadic, nobody will be able to reproduce this at MikroTik. The switch doesn't have a serial port so can't say what the switch does when the problem occurs. No very helpful either. I wish I could help resolving the bug. I cannot say more than that it hangs.

Re: CSS326-24G-2S - Where is WATCHDOG IP address to ping!!!???

Posted: Thu Dec 20, 2018 11:32 pm
by k6ccc
But if no one reports it as a bug, Mikrotik wont try to find it. Talking about here on a users forum does not constitute a trouble report.