It's common practice from Amazon users give back item and ask for refund.
And obviously the seller... sell again the item "new" without say that is refurbished...
It happened to me with a roller brush, opened to clean it I found traces of another color....
It is often the habit of these users to have the item sent, USE IT for convenience, and send it back as non-compliant to get the refund.
Branch Kiosk: (is not a joke)
https://s7d2.scene7.com/is/image/fiserv ... 8800-0919b
I'm Italian, not English. Sorry for my imperfect grammar.