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Huawei E8372 not appearing as LTE interface

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Kaldek
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Huawei E8372 not appearing as LTE interface

Mon Mar 21, 2016 8:18 am

I have a CRS125 with RouterOS 6.34.3 and Firmware 3.24. I purchased a Huawei E8372 as it is on the list of supported devices. When connected, it appears as a USB device, but no LTE interface or Port appears.
Code: Select all
/system resource usb print
 # DEVICE VENDOR                   NAME                  SPEED
 0 1:1    Linux 3.3.5 ehci_hcd     RB400 EHCI            480 Mbps
 1 1:3    HUAWEI_MOBILE            HUAWEI_MOBILE         480 Mbps
This device is not broken, as it has a valid 4G Internet connection if I plug it into my Windows 10 PC.

I have sent a supout file to MikroTik support, but if anyone has any advice it would be appreciated. The device appears with Vendor ID 0x12d1 and Device ID 0x1f01.
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Kaldek
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Re: Huawei E8372 not appearing as LTE interface

Wed Mar 30, 2016 2:38 am

I can confirm this problem was resolved by - wait for it - turning my router off and on again.

Reboots didn't help.
Software upgrades to Release Candidate didn't help.

Turning the router off by pulling the power cord was the solution.

*Shrug*
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irghost
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Re: Huawei E8372 not appearing as LTE interface

Wed Mar 30, 2016 12:13 pm

ur firmware is Hilink or no-hilink?
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Kaldek
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Re: Huawei E8372 not appearing as LTE interface

Thu Mar 31, 2016 3:33 am

ur firmware is Hilink or no-hilink?
I don't know what "hilink" is.
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SimplyKot
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Re: Huawei E8372 not appearing as LTE interface

Thu Mar 31, 2016 11:50 am

ur firmware is Hilink or no-hilink?
I don't know what "hilink" is.

In hilink mode LTE modem working as virtual network card.
In no-hilink mode LTE modem working as a simple modem.
Last edited by SimplyKot on Thu Mar 31, 2016 11:52 am, edited 1 time in total.
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kristaps
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Re: Huawei E8372 not appearing as LTE interface

Mon Apr 04, 2016 12:00 pm

Sometimes driver loading hangs and you need to power cycle but yes this modem Huawei E8372 is supported in hilink mode .
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irghost
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Re: Huawei E8372 not appearing as LTE interface

Thu Apr 07, 2016 11:22 pm

Sometimes driver loading hangs and you need to power cycle but yes this modem Huawei E8372 is supported in hilink mode .
both hilink mode and non hilink are supported by mikrotik i test it ;) just use usb poweredhub
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jartukovic
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Re: Huawei E8372 not appearing as LTE interface

Sun Oct 08, 2017 12:59 am

is there a way to flash hi link version Huawei E8372 to to plain tty modem. I got it to work in hilink but i have double NAT that way.
Thx
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