Our NAS is 1036 GB Model and around 1200 concurrent PPPoE sessions. Since last 2 weeks, users have been complaining that it gets disconnected randomly and gets connected randomly.
I enabled the deep logging for PPPoE as instructed by Microtik Support and I get this.
How do we debug this ?
Who is at fault ?
Software or Hardware ?
FYI : Those customers are wired customers,not wireless.
PPPoE Getting Disconnected every now and then, HELP!!
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Re: PPPoE Getting Disconnected every now and then, HELP!!
More screenshots.
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Re: PPPoE Getting Disconnected every now and then, HELP!!
Im at home and I ran a ping to 3 things :
My Router at Home
Microtik NAS IP in DC
Google DNS
When this disconnections happen, google IP stops pinging.
But the NAS IP and Router IP is on.
That means, the issue is not with connectivity, as NAS IP is pinging fine.
But the 8.8.8.8 stops pinging.
Its surely something is wrong with the NAS which is stopping the packets to the pppoe user.
Please help!!!
My Router at Home
Microtik NAS IP in DC
Google DNS
When this disconnections happen, google IP stops pinging.
But the NAS IP and Router IP is on.
That means, the issue is not with connectivity, as NAS IP is pinging fine.
But the 8.8.8.8 stops pinging.
Its surely something is wrong with the NAS which is stopping the packets to the pppoe user.
Please help!!!
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