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hamed5034
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My router does not working!!!

Tue Dec 20, 2016 11:10 pm

Hello!

I have a problem on my RB951Ui-2nD router.
My router does not working! Its plugged on and it is connected to my PC via a network cable, the PWR and USR LEDs are ON but the port LEDs (1 to 5) are OFF and I cannot connect to router via WinBox.
I cannot reset the router because I have many accounts in user-manager. :(

What should I do?

Regards
Hamed
Last edited by hamed5034 on Tue Dec 20, 2016 11:10 pm, edited 1 time in total.
 
IntrusDave
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Re: My router does not working!!!

Tue Dec 20, 2016 11:27 pm

Have you tried a different network cable, and a different PC?
David Joyce
Network & Security Engineer
Intrus Technologies, LLC.
Rancho Cucamonga, CA, USA
 
hamed5034
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Re: RE: Re: My router does not working!!!

Tue Dec 20, 2016 11:36 pm

Have you tried a different network cable, and a different PC?
Yes I have.
different cable, different PC and different port on router, but does not work. :(

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IntrusDave
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Re: My router does not working!!!

Tue Dec 20, 2016 11:39 pm

sounds like the switch chip failed. You could try a factory reset, but I don't think that will help if the switch has failed.
David Joyce
Network & Security Engineer
Intrus Technologies, LLC.
Rancho Cucamonga, CA, USA
 
hamed5034
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Re: RE: Re: My router does not working!!!

Wed Dec 21, 2016 12:18 am

sounds like the switch chip failed. You could try a factory reset, but I don't think that will help if the switch has failed.
So, is it a hardware problem? :(

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shahbazian
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Re: My router does not working!!!

Wed Dec 21, 2016 4:07 pm

Hello Hamed,
You may reinstall RouterOS by netinstall. Connect your pc to ether1 and try to use netinstall.

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