Community discussions

MikroTik App
 
jmay
Member
Member
Topic Author
Posts: 336
Joined: Tue Jun 23, 2009 8:26 pm

LCD Display causing packet loss... what???

Tue Jun 06, 2017 11:28 pm

Anyone seen this before? I spent a week trying to track down the source of packet loss. I have a chain of 4 towers all linked together with Airfiber 5x's and an RB 3011 at each site connected via OSPF. I was seeing 1% packet loss on each link, so 4% by the time we got to the end of the chain. I spent most of my time troubleshooting airfibers thinking they were the problem, but I got desperate and started trying random things. Turning off the LCD displays on each router solved the problem! Once I disabled them the packet loss instantly went away, and I mean instantly! I'm wondering if the display doesnt emit some type of interference into the ethernet ports. I had mine set to always on with no backlight timeout and they were set to change every 1 min to informative slide show.

I can turn the lcd back on and within a few pings causes loss again.

Weird huh?
 
pe1chl
Forum Guru
Forum Guru
Posts: 10240
Joined: Mon Jun 08, 2015 12:09 pm

Re: LCD Display causing packet loss... what???

Tue Jun 06, 2017 11:53 pm

This probably only happens when your CPU is already (nearly) fully loaded.
Try to find out why that is...
 
jmay
Member
Member
Topic Author
Posts: 336
Joined: Tue Jun 23, 2009 8:26 pm

Re: LCD Display causing packet loss... what???

Wed Jun 07, 2017 12:11 am

The busiest of the 4 routers runs at 30 percent, the least busy router runs 20%. These routers are dealing with less than 200 megs of traffic.
 
User avatar
BartoszP
Forum Guru
Forum Guru
Posts: 2880
Joined: Mon Jun 16, 2014 1:13 pm
Location: Poland

Re: LCD Display causing packet loss... what???

Wed Jun 07, 2017 12:44 am

 
pe1chl
Forum Guru
Forum Guru
Posts: 10240
Joined: Mon Jun 08, 2015 12:09 pm

Re: LCD Display causing packet loss... what???

Wed Jun 07, 2017 12:50 am

There must be more to it. I have LCD enabled on my RB2011 and I can easily get 80 Mbps (the speed of my line), much more than the 32 Mbps that topic indicates.
 
jmay
Member
Member
Topic Author
Posts: 336
Joined: Tue Jun 23, 2009 8:26 pm

Re: LCD Display causing packet loss... what???

Wed Jun 07, 2017 1:30 am

In my case I could push up to 300 megs on that link during testing and never had a bandwidth problem, just a packet drop problem. If turning the LCD off is the trick that's good enough for me, but man I should have posted this a week ago lol!
 
jo2jo
Forum Guru
Forum Guru
Posts: 1003
Joined: Fri May 26, 2006 1:25 am

Re: LCD Display causing packet loss... what???

Sun Oct 01, 2017 9:24 am

Im going to to a big, new thread on this tomorrow, but after 5 days of trying to figure out why only a Rb3011 was showing weird BW speed issues, the fix was to DISABLE THE LCD SCREEN.
Im talking BW issues, during which CPU load is maxing at 30-40% tops, so not high load or high BW... but fix was to DISABLE THE LCD SCREEN.

(rb3011UiAS rOS 6.40.3 , fw: 3.41 (most recent)

(yes, still an issue in sep 2017)

:((
 
User avatar
theWISP
Member Candidate
Member Candidate
Posts: 114
Joined: Fri Sep 12, 2008 4:13 am
Contact:

Re: LCD Display causing packet loss... what???

Tue Jun 12, 2018 7:05 am

I have been tracking down a few reports within our network due to 1-2% packet loss.

Isolated the issue to only RB3011UiAS devices. After finding this thread, I disabled the LCD on one unit, and it immediately resolved the packet loss issue. Disabled LCD on 15 or so other units, also resolved the issue.

Running 6.42.3 on all of the affected devices. We will be deploying a mass update to our network disabling the LCD on all RB3011s.

In our network, it is now considered a KNOWN bug. I hope this helps others!
 
OKNET
Member
Member
Posts: 354
Joined: Mon Jun 22, 2015 9:22 am

Re: LCD Display causing packet loss... what???

Tue Jun 12, 2018 8:57 am

It would be interesting to know if other products using LCD are affected this way.....
 
msatter
Forum Guru
Forum Guru
Posts: 2912
Joined: Tue Feb 18, 2014 12:56 am
Location: Netherlands / Nīderlande

Re: LCD Display causing packet loss... what???

Tue Jun 12, 2018 11:25 am

I have been tracking down a few reports within our network due to 1-2% packet loss.

Isolated the issue to only RB3011UiAS devices. After finding this thread, I disabled the LCD on one unit, and it immediately resolved the packet loss issue. Disabled LCD on 15 or so other units, also resolved the issue.

Running 6.42.3 on all of the affected devices. We will be deploying a mass update to our network disabling the LCD on all RB3011s.

In our network, it is now considered a KNOWN bug. I hope this helps others!
You could also help Mikrotik by mailing Mikrotik support about this problem.

See the support page: https://mikrotik.com/support
 
User avatar
theWISP
Member Candidate
Member Candidate
Posts: 114
Joined: Fri Sep 12, 2008 4:13 am
Contact:

Re: LCD Display causing packet loss... what???

Tue Jun 12, 2018 7:42 pm

I have had nothing but mediocre and 'pass the buck' responses from Mikrotik over the past 15years. I have given up having them listen or assist.
 
sumantagogoi
just joined
Posts: 7
Joined: Fri Jun 28, 2013 1:04 pm

Re: LCD Display causing packet loss... what???

Thu Aug 09, 2018 9:14 pm

Same problem here. Had to go through our entire 30km network to come to the 3011 to find that the issue was only occurring with the 3011.

Once I knew the problem was with the 3011 google led me here. Thanks a ton for this, whoever found it. I was suspecting it but couldn't exactly place the finger on the LCD.

Hope they release a fix on the bugfix branch. running 6.40.8 (bugfix).
 
viniciusrosado
just joined
Posts: 1
Joined: Mon Apr 30, 2018 8:12 pm

Re: LCD Display causing packet loss... what???

Tue Dec 18, 2018 6:49 pm

Same problem here.
 
jo2jo
Forum Guru
Forum Guru
Posts: 1003
Joined: Fri May 26, 2006 1:25 am

Re: LCD Display causing packet loss... what???

Wed Dec 19, 2018 9:35 pm

as i posted above (about a year or 2 ago) i fully confirm this issue on seveal different RB2011 and rb3011s (and one other RB with an LCD screen that im forgetting). fix is always to disable/turn off LCD screen (which i do on all devices now, unfortunately)

I can say that on a few CCR1009-7G-1C-1S+ this issue does NOT occur (granted CCR is entirely different hardware set and much more powerful). at many sites we do latency and service monitoring (graphing) of external locations, so its pretty easy / quick to see when something is off (ie its a red flag when your 1st hop / default GW is showing latency and small packet loss)
 
User avatar
blazej44800
Frequent Visitor
Frequent Visitor
Posts: 61
Joined: Thu Feb 20, 2014 6:16 pm

Re: LCD Display causing packet loss... what???

Tue Jan 29, 2019 10:57 am

I can confirm: 2-10% packet loss on RB3011 with RoS 6.43.8 only on ports ether6-10 with ENABLED LCD. Disabling solved it.
 
indy
newbie
Posts: 25
Joined: Sun Mar 22, 2020 10:17 pm

Re: LCD Display causing packet loss... what???

Sat Jul 29, 2023 10:29 pm

Turns out that this has not been fixed 5 years later.
Thanks for posting the solution!

Display enabled:
Accepted connection from 192.168.12.99, port 55497
[  5] local 192.168.12.20 port 5201 connected to 192.168.12.99 port 55498
[ ID] Interval           Transfer     Bitrate         Retr  Cwnd
[  5]   0.00-1.00   sec   101 MBytes   846 Mbits/sec   26    210 KBytes
[  5]   1.00-2.00   sec   103 MBytes   862 Mbits/sec   25    222 KBytes
[  5]   2.00-3.00   sec   103 MBytes   864 Mbits/sec   15    221 KBytes
[  5]   3.00-4.00   sec   102 MBytes   859 Mbits/sec   27    218 KBytes
[  5]   4.00-5.00   sec   104 MBytes   871 Mbits/sec   26    214 KBytes
[  5]   5.00-6.00   sec   102 MBytes   860 Mbits/sec   26    212 KBytes
[  5]   6.00-7.00   sec   104 MBytes   870 Mbits/sec   24    208 KBytes
[  5]   7.00-8.00   sec  86.3 MBytes   724 Mbits/sec   27    192 KBytes
[  5]   8.00-9.00   sec  91.3 MBytes   766 Mbits/sec   15    195 KBytes
[  5]   9.00-10.00  sec   101 MBytes   844 Mbits/sec   18    170 KBytes
[  5]  10.00-10.02  sec  2.51 MBytes   868 Mbits/sec    0    178 KBytes
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Retr
[  5]   0.00-10.02  sec  1000 MBytes   837 Mbits/sec  229             sender


Display disabled:
Accepted connection from 192.168.12.99, port 55495
[  5] local 192.168.12.20 port 5201 connected to 192.168.12.99 port 55496
[ ID] Interval           Transfer     Bitrate         Retr  Cwnd
[  5]   0.00-1.00   sec   107 MBytes   900 Mbits/sec    0    217 KBytes
[  5]   1.00-2.00   sec   109 MBytes   911 Mbits/sec    0    217 KBytes
[  5]   2.00-3.00   sec   110 MBytes   922 Mbits/sec    0    217 KBytes
[  5]   3.00-4.00   sec   109 MBytes   911 Mbits/sec    0    217 KBytes
[  5]   4.00-5.00   sec   108 MBytes   906 Mbits/sec    0    217 KBytes
[  5]   5.00-6.00   sec   108 MBytes   908 Mbits/sec    0    217 KBytes
[  5]   6.00-7.00   sec   109 MBytes   913 Mbits/sec    0    217 KBytes
[  5]   7.00-8.00   sec   108 MBytes   906 Mbits/sec    0    217 KBytes
[  5]   8.00-9.00   sec   109 MBytes   917 Mbits/sec    0    217 KBytes
[  5]   9.00-10.00  sec   108 MBytes   902 Mbits/sec    0    217 KBytes
[  5]  10.00-10.03  sec  2.94 MBytes   907 Mbits/sec    0    217 KBytes
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Retr
[  5]   0.00-10.03  sec  1.06 GBytes   910 Mbits/sec    0             sender

Who is online

Users browsing this forum: kormenator, oreggin and 163 guests