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hajid
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user failed login to user manager

Tue Dec 19, 2006 11:26 am

hi all,

there is my client can't login to user manager with error messages "failed authenticated". when i look at credit-left=5d7h1m46s, it's mean client still have 5d to login. but i doubt with value uptime-limit=4w2d same with uptime-used=4w2d. then i try to add extend time but at add time parameter extend time that i have made didn't exist. any suggest to reactive for this user.

subscriber=cengkir.com name="SOC-DL64-ni3bv" password="intersatsolo"
first-name="INTERSAT SOLO" last-name="INTERSAT SOLO" phone="(0271)780702"
location="KARTASURA" pool-name="pool16" uptime-limit=4w2d uptime-used=4w2d
download-used=12782305718 upload-used=2360985527 last-seen=dec/16/2006 16:51:08
credit-count=1 credit-left=5d7h1m46s credit-duration=5w5d credit-price=1961875
credit-till-time=dec/23/2006 14:24:42 credit-time-added=0s

28 subscriber=cengkir.com name="SOC-Dedicated Link 064" time=5w5d full-price=1961875
extend-price=unavailable

29 subscriber=cengkir.com name="SOC-Dedicated Link 064 - Extend" time=4w2d
full-price=unavailable extend-price=1961875
 
hajid
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Re: user failed login to user manager

Wed Dec 20, 2006 3:59 am

hi all,

there is my client can't login to user manager with error messages "failed authenticated". when i look at credit-left=5d7h1m46s, it's mean client still have 5d to login. but i doubt with value uptime-limit=4w2d same with uptime-used=4w2d. then i try to add extend time but at add time parameter extend time that i have made didn't exist. any suggest to reactive for this user.

subscriber=cengkir.com name="SOC-DL64-ni3bv" password="intersatsolo"
first-name="INTERSAT SOLO" last-name="INTERSAT SOLO" phone="(0271)780702"
location="KARTASURA" pool-name="pool16" uptime-limit=4w2d uptime-used=4w2d
download-used=12782305718 upload-used=2360985527 last-seen=dec/16/2006 16:51:08
credit-count=1 credit-left=5d7h1m46s credit-duration=5w5d credit-price=1961875
credit-till-time=dec/23/2006 14:24:42 credit-time-added=0s

28 subscriber=cengkir.com name="SOC-Dedicated Link 064" time=5w5d full-price=1961875
extend-price=unavailable

29 subscriber=cengkir.com name="SOC-Dedicated Link 064 - Extend" time=4w2d
full-price=unavailable extend-price=1961875
hi all,

please help me...urgent
 
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savagedavid
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Wed Dec 20, 2006 7:44 am

Have you checked the User Manager logs for a reason? Without this info we can't help you too much I am afraid.
 
hajid
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Wed Dec 20, 2006 12:04 pm

Have you checked the User Manager logs for a reason? Without this info we can't help you too much I am afraid.
17:04:40 pptp,ppp,info <pptp-0>: waiting for call...
17:04:43 pptp,ppp,info <pptp-0>: terminating... - user SOC-DL64-ni3bv authentication
failed (6)
17:04:43 pptp,ppp,info <pptp-0>: disconnected
 
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savagedavid
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Wed Dec 20, 2006 12:39 pm

That looks like the router logs, not Usermanager. It seems that it is not contacting RADIUS at all, do you not perhaps also have a local secret entry that its comparing against?
 
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sergejs
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Wed Dec 20, 2006 3:18 pm

It looks that user's uptime is expired, "uptime-used" is equal to "uptime-limit",
more detailed information about the following otpions,
http://wiki.mikrotik.com/wiki/User_Mana ... time_limit
 
hajid
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Thu Dec 21, 2006 3:45 am

ya sergejs.., i think so that user's uptime is expired, "uptime-used" is equal to "uptime-limit", so how to reactive this user. i have try to add extend time to this user. but this user still can't login.

28 subscriber=cengkir.com name="SOC-Dedicated Link 064" time=5w5d full-price=1961875
extend-price=unavailable

29 subscriber=cengkir.com name="SOC-Dedicated Link 064 - Extend" time=4w2d
full-price=unavailable extend-price=1961875

before it i also remove last credit for this user, then at add time parameter i didn't see extend time option that i have made.

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