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3011 failure (Active links down)

Posted: Sat Mar 03, 2018 7:04 pm
by billjellis
Hello,
Hi All,

I have been having this issue with a 3011 and all active network port go down and then back up again. Of course it kills all Capsman and takes the whole network down. Started happening about 4 days ago. Any ideas?

3011 current version 6.41.2
Thanks Bill,


08:42:59 interface,info Wan link down
08:42:59 interface,info ether3 link down
08:42:59 interface,info ether4 link down
08:42:59 interface,info ether5 link down
08:43:01 interface,info Wan link up (speed 1G, full duplex)
08:43:01 interface,info ether4 link up (speed 1G, full duplex)
08:43:01 interface,info ether5 link up (speed 1G, full duplex)
08:43:02 interface,info ether3 link up (speed 100M, full duplex)
08:47:11 interface,info Wan link down
08:47:11 interface,info ether3 link down
08:47:11 interface,info ether4 link down
08:47:11 interface,info ether5 link down
08:47:12 interface,info ether4 link up (speed 1G, full duplex)
08:47:12 interface,info ether5 link up (speed 1G, full duplex)
08:47:13 interface,info Wan link up (speed 1G, full duplex)
08:47:13 interface,info ether3 link up (speed 100M, full duplex)
08:48:38 interface,info Wan link down
08:48:38 interface,info ether3 link down
08:48:38 interface,info ether4 link down
08:48:38 interface,info ether4 link down
08:48:38 interface,info ether5 link down
08:48:38 interface,info ether5 link down
08:48:40 interface,info Wan link up (speed 1G, full duplex)
08:48:40 interface,info Wan link up (speed 1G, full duplex)
08:48:40 interface,info ether3 link up (speed 100M, full duplex)
08:48:40 interface,info ether3 link up (speed 100M, full duplex)
08:48:40 interface,info ether4 link up (speed 1G, full duplex)
08:48:40 interface,info ether4 link up (speed 1G, full duplex)

Re: 3011 failure (Active links down)

Posted: Sat Mar 03, 2018 10:09 pm
by honzam

Re: 3011 failure (Active links down)

Posted: Sat Mar 03, 2018 10:58 pm
by Steveocee
@honzam nailed it
viewtopic.php?t=128762

Re: 3011 failure (Active links down)

Posted: Sun Mar 04, 2018 3:47 am
by billjellis
Hello,
Thanks @honzam

All 100mb ports are now on a crs125 and it is still happening... :(

mar/03 13:43:01 interface,info ether3 link up (speed 1G, full duplex)
mar/03 13:45:09 interface,info ether5 CRS 125 .3 link down
mar/03 13:45:11 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 13:51:13 interface,info ether10 Tie to Dslam link down
mar/03 14:02:16 interface,info Wan link down
mar/03 14:02:16 interface,info ether3 link down
mar/03 14:02:16 interface,info ether4 CRS125 .2 link down
mar/03 14:02:16 interface,info ether5 CRS 125 .3 link down
mar/03 14:02:19 interface,info Wan link up (speed 1G, full duplex)
mar/03 14:02:19 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 14:02:19 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 14:02:20 interface,info ether3 link up (speed 1G, full duplex)
mar/03 14:16:18 interface,info ether5 CRS 125 .3 link down
mar/03 14:16:19 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 14:53:25 interface,info ether6 link down
mar/03 15:13:36 interface,info Wan link down
mar/03 15:13:36 interface,info ether3 Tie to DSLAM link down
mar/03 15:13:36 interface,info ether4 CRS125 .2 link down
mar/03 15:13:36 interface,info ether5 CRS 125 .3 link down
mar/03 15:13:38 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 15:13:39 interface,info Wan link up (speed 1G, full duplex)
mar/03 15:13:39 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 15:13:40 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 15:39:43 interface,info Wan link down
mar/03 15:39:43 interface,info ether3 Tie to DSLAM link down
mar/03 15:39:43 interface,info ether4 CRS125 .2 link down
mar/03 15:39:43 interface,info ether5 CRS 125 .3 link down
mar/03 15:39:45 interface,info Wan link up (speed 1G, full duplex)
mar/03 15:39:45 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 15:39:45 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 15:39:46 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 15:46:29 interface,info ether5 CRS 125 .3 link down
mar/03 15:46:31 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 15:47:38 interface,info Wan link down
mar/03 15:47:38 interface,info ether3 Tie to DSLAM link down
mar/03 15:47:38 interface,info ether4 CRS125 .2 link down
mar/03 15:47:38 interface,info ether5 CRS 125 .3 link down
mar/03 15:47:40 interface,info Wan link up (speed 1G, full duplex)
mar/03 15:47:40 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 15:47:40 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 15:47:42 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 15:50:45 interface,info ether5 CRS 125 .3 link down
mar/03 15:50:46 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 16:40:14 interface,info Wan link down
mar/03 16:40:14 interface,info ether3 Tie to DSLAM link down
mar/03 16:40:14 interface,info ether4 CRS125 .2 link down
mar/03 16:40:14 interface,info ether5 CRS 125 .3 link down
mar/03 16:40:16 interface,info Wan link up (speed 1G, full duplex)
mar/03 16:40:16 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 16:40:16 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 16:40:17 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 16:46:27 interface,info Wan link down
mar/03 16:46:27 interface,info ether3 Tie to DSLAM link down
mar/03 16:46:27 interface,info ether4 CRS125 .2 link down
mar/03 16:46:27 interface,info ether5 CRS 125 .3 link down
mar/03 16:46:29 interface,info Wan link up (speed 1G, full duplex)
mar/03 16:46:29 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 16:46:29 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 16:46:30 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 17:01:27 interface,info Wan link down
mar/03 17:01:27 interface,info ether3 Tie to DSLAM link down
mar/03 17:01:27 interface,info ether4 CRS125 .2 link down
mar/03 17:01:27 interface,info ether5 CRS 125 .3 link down
mar/03 17:01:29 interface,info Wan link up (speed 1G, full duplex)
mar/03 17:01:29 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 17:01:29 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 17:01:31 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 17:07:47 interface,info Wan link down
mar/03 17:07:47 interface,info ether3 Tie to DSLAM link down
mar/03 17:07:47 interface,info ether4 CRS125 .2 link down
mar/03 17:07:47 interface,info ether5 CRS 125 .3 link down
mar/03 17:07:49 interface,info Wan link up (speed 1G, full duplex)
mar/03 17:07:49 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 17:07:49 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 17:07:50 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 17:11:01 interface,info Wan link down
mar/03 17:11:01 interface,info ether3 Tie to DSLAM link down
mar/03 17:11:01 interface,info ether4 CRS125 .2 link down
mar/03 17:11:01 interface,info ether5 CRS 125 .3 link down
mar/03 17:11:03 interface,info Wan link up (speed 1G, full duplex)
mar/03 17:11:03 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 17:11:03 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 17:11:04 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 17:14:01 interface,info Wan link down
mar/03 17:14:01 interface,info ether3 Tie to DSLAM link down
mar/03 17:14:01 interface,info ether4 CRS125 .2 link down
mar/03 17:14:01 interface,info ether5 CRS 125 .3 link down
mar/03 17:14:03 interface,info Wan link up (speed 1G, full duplex)
mar/03 17:14:03 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 17:14:03 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 17:14:04 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)
mar/03 17:22:31 interface,info Wan link down
mar/03 17:22:31 interface,info ether3 Tie to DSLAM link down
mar/03 17:22:31 interface,info ether4 CRS125 .2 link down
mar/03 17:22:31 interface,info ether5 CRS 125 .3 link down
mar/03 17:22:33 interface,info Wan link up (speed 1G, full duplex)
mar/03 17:22:33 interface,info ether4 CRS125 .2 link up (speed 1G, full duplex)
mar/03 17:22:33 interface,info ether5 CRS 125 .3 link up (speed 1G, full duplex)
mar/03 17:22:34 interface,info ether3 Tie to DSLAM link up (speed 1G, full duplex)


Bill

Re: 3011 failure (Active links down)

Posted: Sun Mar 04, 2018 10:47 am
by Steveocee
What port is the WAN connected to?
The problem occurs when there is a mix of 10/100 and 10/100/1000 on the same switch chip. The switch has to clear it's buffers to accommodate for either a 100Mb or 1Gb link. Maybe bad cable causing mis-negotiation?

Re: 3011 failure (Active links down)

Posted: Sun Mar 04, 2018 8:51 pm
by billjellis
What port is the WAN connected to?
The problem occurs when there is a mix of 10/100 and 10/100/1000 on the same switch chip. The switch has to clear it's buffers to accommodate for either a 100Mb or 1Gb link. Maybe bad cable causing mis-negotiation?
Hi Steve,
The current setup is all devices have GB devices ports no 10/100. I have tried to forces all port to 10/100 and no change still the same all port drop and then come back.
Is there are way to check a see which port is causing the flapping?
I will move all the devices on the 3011 to a crs125 and only have the internet feed on it.
Check all the patch cable.

Thanks

Re: 3011 failure (Active links down)

Posted: Mon Mar 05, 2018 8:41 am
by blingblouw
Do yourself a favour and check the devices connected to the 3011.

I had this exact same issue. 3011 was connected to two CCRs. When I logged into the CCR's I noticed they did not show link down. So it looks like some issue on 3011. Emailed support, they advised to upgrade. _REALLY_ did not want to do that, but I did. Running 3.93.3 and havent had this happen again.

Re: 3011 failure (Active links down)

Posted: Mon Mar 05, 2018 5:07 pm
by Steveocee
Looking at your logs again it does not look like the problem I previously stated it could be, usually with that you see the port speed on the "bad" port move around.

Yours looks more like the switch chip is shutting down almost. Are you getting some kind of exceptionally high bursts of traffic up the WAN interface? I would be very inclined to send a supout and logs to MikroTik support. They are very good at coming back to you.

Re: 3011 failure (Active links down)  [SOLVED]

Posted: Wed May 23, 2018 9:24 pm
by billjellis
Problems solved a faulty POE injector to a UAP AC pro.

Re: 3011 failure (Active links down)

Posted: Mon May 27, 2019 4:13 pm
by neatstranger
Problems solved a faulty POE injector to a UAP AC pro.
Can you elaborate on this? We are having the same issue on our 3011.