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gmac63
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Where/Who di I go to for RouterBoard hardware issues?

Thu Jan 11, 2007 2:00 pm

Subject says it all. I'm having issues with the NICs dropping off (according to the Interface traffic graphs in winbox). This is not a good thing. Routerboard 532A model. Ether1 is a management port, ether2 and ether3 are bridged. I'm doing traffic control on 2 and 3.

Also the Routerboard seems to be giving me an issue with bad communication to an HP Procurve switch. "Excessive Jabber" is the error.

Thanks

-Wes Yates
 
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normis
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Thu Jan 11, 2007 2:02 pm

always contact the seller of the item. they will look at the issue, and organize a replacement if necessary.
 
gmac63
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Any other suggestions?

Thu Jan 11, 2007 3:11 pm

always contact the seller of the item. they will look at the issue, and organize a replacement if necessary.
The reseller was WISP-Router Inc and I have not had a positive experience with them.

Are there any other users that seem to be having issues with the NICs/dropping packets? Are there any forums for hardware? What would be a good search term in the forums?

Thanks for the reply!

-Wes Yates
 
cmit
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Thu Jan 11, 2007 3:36 pm

I don't have similar experiences, but there is a RouterBoard (hardware) forum at http://forum.routerboard.com/ - perhaps take a peek there?

Best regards,
Christian Meis
Best regards,
Christian Meis
 
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normis
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Thu Jan 11, 2007 3:42 pm

contact mikrotik support if the reseller is not available.
 
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nickb
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Thu Jan 11, 2007 9:45 pm

The reseller was WISP-Router Inc and I have not had a positive experience with them.
Good vendor, but not very good support. Every time I ask them a question the answer is "I don't know"... granted, I only call them to ask hard questions, because I can cover the easy ones on my own....
 
gmac63
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Thanks all!

Fri Jan 12, 2007 12:33 am

Thank you all for the replies and the RouterOS is one scarry good product! I am into traffic marking/queueing and the knowledge I have gain just by using RouterOS is amazing. Talk about an quantum leap in using HTB.

-Wes Yates
 
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Equis
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Fri Jan 12, 2007 1:42 am

I would upgrade to 2.9.39 if you have not already.

It will only take a min and may fix your problem
 
gmac63
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Fri Jan 12, 2007 1:51 pm

I would upgrade to 2.9.39 if you have not already.

It will only take a min and may fix your problem
Equis,
I am at 2.9.35, so that is a good suggestion. I will try that.

On another note, anyone know the admin email of the routerboard forum? I'm having difficulty logging in / registering.

Thanks.
 
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sergejs
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Fri Jan 12, 2007 1:53 pm

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