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premitel
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Multiple PPPoE Connections not working

Wed Jul 11, 2018 6:11 pm

I have a client who has 4 x DSL connections to the same ISP and I am unable to get all 4 x connections working at the same time on 4 x separate RB750 PPPoE interfaces.

When I activate the additional PPPoE interfaces the status does not change from "disconected".

In other words there is no attempt to establish a link.


To get round the problem I am using 1 x PPPoE connection to a DSL modem/router in bridge mode and 3 x DHCP client connection to 3 x DSL modem/routers in DHCP server mode.

This is not ideal.


I know the RB750 can support multiple PPPoE connections as I have 2 x DSL connections in my office, but these are with different ISPs.

Is my problem something to do with the fact that the 4 x DSL connections are with the same ISP and therefore on the same DSLAM?


I would appreciate any advice as this is a difficult problem to troubleshoot without ordering additional DSL connections from another ISP.
 
sindy
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Re: Multiple PPPoE Connections not working

Wed Jul 11, 2018 9:09 pm

When you say "on 4 x separate RB750 PPPoE interfaces", do you mean that you have attached each of the four /interface pppoe-client to its own /interface ethernet or they are all bound to the same /interface bridge and the ethernet interfaces to which the modems are connected are member ports of that bridge? In the second case, all the PPPoE clients would be seen as having the same MAC address, which might make the DSLAM ignore all but the first one. So the right way is to detach the ethernet interfaces from the bridge and attach each /interface pppoe-client directly to its own ethernet interface; that way, each /interface pppoe-client will use the individual MAC address of the ethernet interface to which it is attached and the DSLAM should accept all four connections.
 
premitel
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 11:08 am

Thank you for the response.

Unfortunately, your suggestion is exactly how I have the RB750 configured...see below:

/interface ethernet
set [ find default-name=ether1 ] comment="WAN1-0131 281 1614" mac-address=\
E4:8D:8C:98:02:0E
set [ find default-name=ether2 ] comment="WAN2-0131 629 0595" mac-address=\
E4:8D:8C:98:02:0F
set [ find default-name=ether3 ] comment="WAN3-0131 281 0475" mac-address=\
E4:8D:8C:98:02:10
set [ find default-name=ether4 ] comment="WAN4-0131 281 8939" mac-address=\
E4:8D:8C:98:02:11
set [ find default-name=ether5 ] mac-address=E4:8D:8C:98:02:12
/interface pppoe-client
add disabled=no interface=ether1 name=pppoe-out1 password=********* \
use-peer-dns=yes user=HIGH7308E@ultimate21st.co.uk
add interface=ether2 name=pppoe-out2 password=********* use-peer-dns=yes \
user=HIGH7308B@absolute.highnet.com
add interface=ether3 name=pppoe-out3 password=********* use-peer-dns=yes \
user=HIGH7308D@ultimate21st.co.uk
add interface=ether4 name=pppoe-out4 password=********* use-peer-dns=yes \
user=HIGH7308C@ultimate21st.co.uk


Note that pppoe interfaces 2, 3 & 4 are disabled as ether2, ether3 & ether 4 are currently being used as DHCP client WAN interfaces connected to router with same pppoe authentication details.

As I said in original email the pppoe interfaces don't appear to attempt a connection, with connection status remaining "disconnected"

pppoe1 interface is working fine.
 
dcwifi
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 12:48 pm

As Sindy said, if those ethernet ports are assigned to bridge, remove them.

Check the log as well, what is the error message when fail to connects? Any attempt or re-attempt when the connection status remaining as "disconnected"?

I have the same issue like you with two internet services from same provider. From memory, it is because of those two PPPoE connections issue the same gateway IP that can mess up the routing table.

At the end I've switched one of the service with another provider.
 
sindy
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 12:57 pm

I'm afraid the OP hasn't got that far as to get a gateway IP address collision. But the issue you describe should be resolvable by not allowing the pppoe-clients to add default route and instead add the routes manually, indicating the interface names as their gateways. This makes it impossible to implement a script-less failover but removes the confusion regarding gateway IP address.
 
dcwifi
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 1:39 pm

Sorry - out of topic.

Sindy, many years ago it didn't work if I set the interface as the gateway, so I always use IP instead since then.

I may have to test it again one day but just wondering is that work for you?
 
premitel
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 1:53 pm

Thanks again for responses

Ether 1, 2, 3 and 4 are not in bridge and default route is not set.

Logs just show initialising, terminating, disconnecting sequence.


In original post I mentioned that I can get 2 x PPPoE working in my office through different ISPs

That's why I think it is something to do with connections being to same DSLAM
 
sindy
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 1:57 pm

I don't know how feasible it is for you to play with one of the connections, but it would be nice to see the packet sniff from the ethernet port as the pppoe client attempts to get up. Along with the table of MAC addresses associated to the individual ports of your RB.
 
dcwifi
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:16 pm

Can you try one by one and see are the gateway the same for each pppoe connection?

If yes then configure as per Sindy said - turns off default route and set the gateway by interface.
 
premitel
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:18 pm

Unless that is available from Routerboard tools I am not sure how I would do a packet sniff on one of the connections.

I did try a Draytek 3220 with 4 wan ports and that worked fine with 4 x PPPoE, but didnt have other features that I needed.
 
premitel
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:22 pm

The IP addresses for each connection is fixed, but the gateway can be one of two gateways that seems to change every time I connect and disconnect.

I can confirm that the routes are set manually and the interface is used for the gateway.
 
dcwifi
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:29 pm

How about the status of pppoe connection? established or still disconnected when four pppoe are enabled without default route.
 
premitel
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:42 pm

All except pppoe1 are disconnected without any routes created.

creating a route for each with interface as gateway makes no difference to connection status.

I feel that someone must have come across this before, but the only reference I can find in forums is with multiple pppoe connections to same dslam over a single interface.

Unfortunately I cant order 4 x DSL connections from another ISP to see if it is an ISP issue.
 
sindy
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:49 pm

The gateway IP conflict is too far from the pppoe layer, it cannot cause the pppoe to disconnect.

The only issue I can imagine is Mikrotik sending from a single MAC address by mistake, confusing the DSLAM, or that Mikrotik's pppoe process ignores the information about packet source interface and is confused by DSLAM MAC address being the same on both sessions.
 
premitel
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 2:59 pm

I have seen a post with request on how to change pppoe mac address, but no reply

viewtopic.php?t=90724

However, it looks like the person posting is using a single interface for multiple pppoe connections
 
sindy
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 3:16 pm

What I'm trying to say is that as almost everything is implemented in software, the behaviour may be a bug or mere omission of an unexpected scenario on Mikrotik side. Without seeing the real traffic it is all just wild guessing; with a capture, it will still be guessing but less wild.
 
pe1chl
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Re: Multiple PPPoE Connections not working

Thu Jul 12, 2018 3:20 pm

When debugging this, I would first unplug 3 ethernet cables and see if the remaining one comes up, then try with all 4 one at a time,
and see if all 4 PPPoE links works when used stand-alone.
While going, I would check the local and remote address obtained from each of the links and see if they are different.
Also check the default route obtained from them.
When that all looks sensible I would try with 2 and see what happens.

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