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MikroTik App
 
rollopack
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Joined: Wed Oct 17, 2018 1:21 pm

Unable to login

Wed Oct 17, 2018 1:31 pm

Good morning, some devices with the 6.43.2 software do not allow me to login.
The credentials are correct, in case of error I receive the error "Authentication failed", instead with the right user/pass the process goes into timeout.
The problem occurs both with the Winbox, with the telnet and with the SSH.
The mikrotik works, but I can not access it (even locally via MAC address).

These devices are configured to remotely download the configuration (and they do), so I can pass commands. But I have no idea what the problem may be.
I tried to add a user but he has the same problem.
 
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paristotle
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Re: Unable to login

Wed Oct 17, 2018 4:27 pm

This happened to several auto-updating RB2011's that I have when they went to the latest bugfix version a few weeks back. The router wouldn't pass traffic, I couldn't login. MAC address connection from Winbox wasn't working and nmap showed only 1723 and 443 as open ports. Curiously this didn't happen to other routers that had a single switch chip. So I guess it's related to the hardware offloading in the newest version but I didn't figure out how upgrade these units safely. I had to backup. Upgrade and restore selected parts of the config.
 
tippenring
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Location: St Louis MO
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Re: Unable to login

Wed Oct 17, 2018 5:36 pm

Good morning, some devices with the 6.43.2 software do not allow me to login.
The credentials are correct, in case of error I receive the error "Authentication failed", instead with the right user/pass the process goes into timeout.
The problem occurs both with the Winbox, with the telnet and with the SSH.
The mikrotik works, but I can not access it (even locally via MAC address).

These devices are configured to remotely download the configuration (and they do), so I can pass commands. But I have no idea what the problem may be.
I tried to add a user but he has the same problem.
Assuming you're using Winbox, make sure you're using the latest version (as of today 3.18) . There was a recent issue with logging in under certain circumstances.

For any public-facing devices that were publicly-accessible prior to April 2018, did you change all your credentials after the Winbox vuln (https://blog.mikrotik.com/security/winb ... ility.html) was patched? If not, it's quite possible your creds were swiped back then and they're now getting around to using them.
 
rollopack
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Posts: 8
Joined: Wed Oct 17, 2018 1:21 pm

Re: Unable to login

Thu Oct 18, 2018 9:41 am

The Winbox version is 3.18, the ports are open because the device responds via ssh / telnet / web / winbox.
The device also recognizes the correct credentials, but fails to complete the login procedure.
We can not understand what rule can cause this problem :-(
 
tippenring
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Re: Unable to login

Thu Oct 18, 2018 5:41 pm

I'd suggest posting your firewall config. If you have some kind of blacklisting set of rules, you could very well be hitting them and blocking your own access after a few packets. That's just a thought off the top of my head.
 
sindy
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Re: Unable to login

Sat Oct 20, 2018 9:11 pm

As he says that wrong credentials result in error while proper credentials result in a timeout, I don't think it is connectivity or firewall related. So netinstall may be the only option.

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