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Freman
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Posts: 76
Joined: Thu Jul 01, 2004 8:49 am

*sigh* User limit reached problem still exists

Sun Mar 04, 2007 6:01 am

G'day all.

I'm sad to report that we still suffer from the user limit reached problem

The site has only 170 users on it, and it used to happen frequently enough that we decided to upgrade licenses to the 500 user license... It's still happening at 500 users.

Can't see anything perticularily wrong with the AC, and we've re-written and replaced all our radius backends. The new radius replies to all packets sent to it, including the radius accounting packet (previous one didn't reply to accounting packets because we didn't use them)

Here's a log sample... the cycling user is actually disabled - not sure if that's related...
Mar 3 13:48:16 pppoe,info PPPoE connection established from 00:10:60:64:DD:B6
Mar 3 13:48:16 pppoe,ppp,info <pppoe-0>: waiting for call...
Mar 3 13:48:17 pppoe,ppp,info <pppoe-0>: terminating... - user devine@<removed> authentication failed (6)
Mar 3 13:48:17 pppoe,ppp,info <pppoe-0>: disconnected
Mar 3 13:48:23 pppoe,info PPPoE connection established from 00:10:60:64:DD:B6
Mar 3 13:48:23 pppoe,ppp,info <pppoe-0>: waiting for call...
Mar 3 13:48:26 pppoe,ppp,info <pppoe-0>: terminating... - user devine@<removed> authentication failed (6)
Mar 3 13:48:26 pppoe,ppp,info <pppoe-0>: disconnected
Mar 3 13:48:29 pppoe,info PPPoE connection established from 00:10:60:64:DD:B6
Mar 3 13:48:29 pppoe,ppp,info <pppoe-0>: waiting for call...
Mar 3 13:48:31 pppoe,ppp,info <pppoe-0>: terminating... - user devine@<removed> authentication failed (6)
Mar 3 13:48:31 pppoe,ppp,info <pppoe-0>: disconnected
Mar 3 13:48:34 pppoe,info PPPoE connection established from 00:10:60:64:DD:B6
Mar 3 13:48:34 pppoe,ppp,info <pppoe-0>: waiting for call...
Mar 3 13:48:35 pppoe,error PPPoE connection rejected - maximum number of connections exceeded license limit: 500
Mar 3 13:48:35 pppoe,error PPPoE connection rejected - maximum number of connections exceeded license limit: 500
Anyone got any ideas?
 
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sergejs
MikroTik Support
MikroTik Support
Posts: 6630
Joined: Thu Mar 31, 2005 3:33 pm
Location: Riga, Latvia
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Sun Mar 04, 2007 9:27 am

The limit is active for PPPoE clients, not for User Manager clients,
500 clients limit is for level5,
http://www.mikrotik.com/software.php
Make sure that 'ppp active print count-only' does not return 500, if you get 170 and the particular error contact support.
 
Freman
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Topic Author
Posts: 76
Joined: Thu Jul 01, 2004 8:49 am

Sun Mar 04, 2007 9:34 am

These are radius authenticated PPPoE clients.

/ppp active print only shows 170 (technically 171 as the list starts at 0) clients logged in.

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