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metron6
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Problem with ip cloud

Tue Oct 01, 2019 6:31 pm

hello all,

the last days, ip cloud service seems to not work..
[admin@5050-oreo] > /ip cloud print 
          ddns-enabled: yes
  ddns-update-interval: none
           update-time: yes
              dns-name: xxxxxx.sn.mynetname.net
                status: updating...
has anyone else the same problems ?
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 8:20 pm

What is your routerOS version ?
 
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metron6
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Re: Problem with ip cloud

Tue Oct 01, 2019 9:22 pm

What is your routerOS version ?
6.45.6
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 9:50 pm

Disable ip cloud and enable again...
 
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metron6
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Re: Problem with ip cloud

Tue Oct 01, 2019 10:24 pm

Disable ip cloud and enable again...
i disabled, i rebooted, enabled, still cannot update..
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 10:31 pm

Disable ip cloud and enable again...
i disabled, i rebooted, enabled, still cannot update..
You got internet on that router??? :D
 
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metron6
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Re: Problem with ip cloud

Tue Oct 01, 2019 10:41 pm

Disable ip cloud and enable again...
i disabled, i rebooted, enabled, still cannot update..
You got internet on that router??? :D
of course :)
i can "see" the router via a VPN..

any other suggestion ?
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 10:59 pm

Ip cloud does not need any configuration to work...
I do not think there is something wrong with the Mikrotik DNS servers today since i would have noticed it...
Try to update cloud from terminal..
Also, does it say updating forever? Does it change to could not update?
 
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metron6
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Re: Problem with ip cloud

Tue Oct 01, 2019 11:08 pm

it is disabled...
[le@5050-oreo] /ip cloud> print
          ddns-enabled: no
  ddns-update-interval: 10m
           update-time: no
              dns-name: xxxxxxx.sn.mynetname.net
                status: failed to connect
then from command line...
[le@5050-oreo] /ip cloud> set ddns-enabled=yes 
[le@5050-oreo] /ip cloud> force-update 
[le@5050-oreo] /ip cloud> print 
          ddns-enabled: yes
  ddns-update-interval: 10m
           update-time: no
              dns-name: xxxxxxx.sn.mynetname.net
                status: updating...
updating forever...
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 11:17 pm

Why you ve changed the update interval? Let it default... it checks for address change every 60 seconds... so you just make it worst..
Also, is your Date and Time correct at your router?
Can you ping cloud2.mikrotik.com from inside the router?
 
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metron6
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Re: Problem with ip cloud

Tue Oct 01, 2019 11:23 pm

Why you ve changed the update interval? Let it default... it checks for address change every 60 seconds... so you just make it worst..
Also, is your Date and Time correct at your router?
Can you ping cloud2.mikrotik.com from inside the router?
date and time are ok..
i can ping cloud2.mikrotik.com from both routers..
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 11:29 pm

Then it should update...
Otherwise check all your configuration...
 
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metron6
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Re: Problem with ip cloud

Tue Oct 01, 2019 11:33 pm

Then it should update...
Otherwise check all your configuration...
router has internet access,
dns are ok (1.1.1.1 & 8.8.8.8),
settings are default...

the strange is that it happens in two routers of the same customer..
and a have other 200 working fine, with same version, etc...
 
Zacharias
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Re: Problem with ip cloud

Tue Oct 01, 2019 11:35 pm

Let it for a few hours and then try again...
 
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metron6
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Re: Problem with ip cloud

Wed Oct 02, 2019 11:44 am

Let it for a few hours and then try again...
12 hours later, the same.. cannot update
 
Zacharias
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Re: Problem with ip cloud

Wed Oct 02, 2019 4:15 pm

Let it for a few hours and then try again...
12 hours later, the same.. cannot update
Then something prevents it from updating in your router...
 
nicho15
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Re: Problem with ip cloud

Wed Feb 03, 2021 4:51 pm

I have the same problem with my 951Ui-2HnD, after updating to 6.48 the ip cloud does not work, I try to ping cloud2.mikrotik.com but without response, the router has internet but it is as if it does not recognize it
 
gaspo
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Re: Problem with ip cloud

Tue Sep 07, 2021 2:22 pm

IP cloud doesnt work for me too. impossible ping xxxxxxxx.sn.mynetname.net
 
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Re: Problem with ip cloud

Tue Sep 07, 2021 2:46 pm

IP cloud doesnt work for me too. impossible ping xxxxxxxx.sn.mynetname.net
And so?
The forum have already 10 topic about that and you resume this old topic?
 
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pukkita
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Re: Problem with ip cloud

Tue Sep 07, 2021 2:47 pm

 
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Re: Problem with ip cloud

Tue Sep 07, 2021 6:53 pm

2021-09-07T15:37:37Z
Now is working again.

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