Community discussions

MikroTik App
 
samyil
just joined
Topic Author
Posts: 14
Joined: Thu Mar 18, 2010 1:38 pm
Location: Bulgaria

CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Apr 29, 2020 6:50 pm

Hi, I have a problem with CRS354-48P-4S + 2Q +. The ports work from ether1 to ether8 but no traffic passes through them. Interfaces are lit, active but no traffic
[admin@SW48P4S2Q] > interface ethernet print 
Flags: X - disabled, R - running, S - slave 
 #    NAME              MTU MAC-ADDRESS       ARP             SWITCH           
 0 RS ether1           1500 C4:AD:34:BD:45:CC enabled         switch1          
 1  S ether2           1500 C4:AD:34:BD:45:CD enabled         switch1          
 2 RS ether3           1500 C4:AD:34:BD:45:CE enabled         switch1          
 3 RS ether4           1500 C4:AD:34:BD:45:CF enabled         switch1          
 4  S ether5           1500 C4:AD:34:BD:45:D0 enabled         switch1          
 5  S ether6           1500 C4:AD:34:BD:45:D1 enabled         switch1          
 6  S ether7           1500 C4:AD:34:BD:45:D2 enabled         switch1          
 7  S ether8           1500 C4:AD:34:BD:45:D3 enabled         switch1          
 8 RS ether9           1500 C4:AD:34:BD:45:D4 enabled         switch1          
 9 RS ether10          1500 C4:AD:34:BD:45:D5 enabled         switch1          
What I noticed is that there are no 1 to 8 ports in the switch.
[admin@SW48P4S2Q] > interface ethernet switch host print where ports=ether1
Flags: D - dynamic, I - invalid 
 #   SWITCH         MAC-ADDRESS       PORTS         TIMEOUT DROP MIRROR VLAN-ID
And if I look for port 9 it finds it.
[admin@SW48P4S2Q] > interface ethernet switch host print where ports=ether9
Flags: D - dynamic, I - invalid 
 #   SWITCH         MAC-ADDRESS       PORTS         TIMEOUT DROP MIRROR VLAN-ID
 0 D switch1        00:12:15:3A:79:16 ether9        0s      no   no         250
 
Where could the problem be?
 
Zacharias
Forum Guru
Forum Guru
Posts: 2309
Joined: Tue Dec 12, 2017 12:58 am
Location: Greece

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Apr 29, 2020 7:06 pm

Here is a related problem with CRS354, you can check the solution viewtopic.php?f=3&t=159176&p=787552&hil ... 54#p788593 and let us know if it fixes your problem...
 
samyil
just joined
Topic Author
Posts: 14
Joined: Thu Mar 18, 2010 1:38 pm
Location: Bulgaria

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Apr 29, 2020 7:40 pm

My problem is not that my traffic is low, my problem is that there is no traffic and the ports are behaving as if everything is fine - they are recognized.

Image
 
Zacharias
Forum Guru
Forum Guru
Posts: 2309
Joined: Tue Dec 12, 2017 12:58 am
Location: Greece

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Apr 29, 2020 7:58 pm

I don't think it would harm your device trying the update.
Ports 1-8 is the first Group of ports and since those specific ports do not work maybe you have made any changes in the Switch menu or anything ?
 
samyil
just joined
Topic Author
Posts: 14
Joined: Thu Mar 18, 2010 1:38 pm
Location: Bulgaria

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Apr 29, 2020 8:28 pm

This is my simple configuration, I bought the device yesterday, I'm sure the ports worked yesterday. I don't want to return it to the dealer without being sure the reason is not in me!
[admin@SW48P4S2Q] > export compact 
# apr/29/2020 20:21:29 by RouterOS 6.46.5
# software id = LEE3-4B2Q
#
# model = CRS354-48P-4S+2Q+
# serial number = B8440BF5F2B7
/interface bridge
add name=bridge1 vlan-filtering=yes
/interface ethernet
set [ find default-name=sfp-sfpplus1 ] comment=SW10G
/interface wireless security-profiles
set [ find default=yes ] supplicant-identity=MikroTik
/ip hotspot profile
set [ find default=yes ] html-directory=flash/hotspot
/user group
set full policy=local,telnet,ssh,ftp,reboot,read,write,policy,test,winbox,password,web,sniff,sensitive,api,romon,dude,tikapp
/interface bridge port
add bridge=bridge1 interface=ether1 pvid=250
add bridge=bridge1 interface=ether2 pvid=250
add bridge=bridge1 interface=ether3 pvid=250
add bridge=bridge1 interface=ether4 pvid=250
add bridge=bridge1 interface=ether5 pvid=250
add bridge=bridge1 interface=ether6 pvid=250
add bridge=bridge1 interface=ether7 pvid=250
add bridge=bridge1 interface=ether8 pvid=250
add bridge=bridge1 interface=ether9 pvid=250
add bridge=bridge1 interface=ether10 pvid=250
add bridge=bridge1 interface=ether11 pvid=70
add bridge=bridge1 interface=ether12 pvid=70
add bridge=bridge1 interface=ether13 pvid=70
add bridge=bridge1 interface=ether14 pvid=70
add bridge=bridge1 interface=ether15 pvid=70
add bridge=bridge1 interface=ether16 pvid=70
add bridge=bridge1 interface=ether17 pvid=70
add bridge=bridge1 interface=ether18 pvid=70
add bridge=bridge1 interface=ether19 pvid=70
add bridge=bridge1 interface=ether20 pvid=70
add bridge=bridge1 interface=ether21 pvid=70
add bridge=bridge1 interface=ether22 pvid=70
add bridge=bridge1 interface=ether23 pvid=70
add bridge=bridge1 interface=ether24 pvid=70
add bridge=bridge1 interface=ether25 pvid=250
add bridge=bridge1 interface=ether26 pvid=250
add bridge=bridge1 interface=ether27 pvid=250
add bridge=bridge1 interface=ether28
add bridge=bridge1 interface=ether29
add bridge=bridge1 interface=ether30
add bridge=bridge1 interface=ether31 pvid=250
add bridge=bridge1 interface=ether32 pvid=250
add bridge=bridge1 interface=ether33 pvid=250
add bridge=bridge1 interface=ether34
add bridge=bridge1 interface=ether35 pvid=4
add bridge=bridge1 interface=ether36 pvid=4
add bridge=bridge1 interface=ether37
add bridge=bridge1 interface=ether38
add bridge=bridge1 interface=ether39
add bridge=bridge1 interface=ether40
add bridge=bridge1 interface=ether41
add bridge=bridge1 interface=ether42
add bridge=bridge1 interface=ether43
add bridge=bridge1 interface=ether44
add bridge=bridge1 interface=ether45 pvid=250
add bridge=bridge1 interface=ether46 pvid=250
add bridge=bridge1 interface=ether47
add bridge=bridge1 interface=ether48 pvid=602
add bridge=bridge1 interface=ether49
add bridge=bridge1 interface=qsfpplus1-1
add bridge=bridge1 interface=qsfpplus1-2
add bridge=bridge1 interface=qsfpplus1-3
add bridge=bridge1 interface=qsfpplus1-4
add bridge=bridge1 interface=qsfpplus2-1
add bridge=bridge1 interface=qsfpplus2-2
add bridge=bridge1 interface=qsfpplus2-3
add bridge=bridge1 interface=qsfpplus2-4
add bridge=bridge1 interface=sfp-sfpplus1
add bridge=bridge1 interface=sfp-sfpplus2
add bridge=bridge1 interface=sfp-sfpplus3
add bridge=bridge1 interface=sfp-sfpplus4
/interface bridge vlan
add bridge=bridge1 tagged=sfp-sfpplus1 vlan-ids=70
add bridge=bridge1 tagged=sfp-sfpplus1 vlan-ids=250
add bridge=bridge1 tagged=sfp-sfpplus1 vlan-ids=4
add bridge=bridge1 tagged=sfp-sfpplus1 vlan-ids=602
add bridge=bridge1 tagged=sfp-sfpplus1,sfp-sfpplus2 vlan-ids=61
/ip address
add address=172.16.20.4/24 interface=bridge1 network=172.16.20.0
/ip dns
set servers=93.155.130.11,93.155.130.14
/ip route
add distance=1 gateway=172.16.20.1
/ip service
set telnet disabled=yes
set ftp disabled=yes
set ssh port=2222
set api disabled=yes
set api-ssl disabled=yes
/system clock
set time-zone-name=Europe/Sofia
/system identity
set name=SW48P4S2Q
/system ntp client
set enabled=yes primary-ntp=93.155.130.11 secondary-ntp=93.155.130.14
/system routerboard settings
set boot-os=router-os
#error exporting /system swos
 
Zacharias
Forum Guru
Forum Guru
Posts: 2309
Joined: Tue Dec 12, 2017 12:58 am
Location: Greece

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Apr 29, 2020 9:04 pm

I can't take a look at your config right now...
Since it is new, in case you have no important config on it, just reset it to its default settings...
Or make a backup and then reset...
After that, remove all cables from every ethernet port and test them one by one ...
 
planetcoop
Member Candidate
Member Candidate
Posts: 136
Joined: Thu May 15, 2014 2:32 pm
Location: Sacramento, CA

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Apr 30, 2020 12:59 am

I have run into a similar issue on my device. What i have noticed and am waiting feedback from support for is a simple supported vlan filtering configuration. I assign the first few ports (ether1-6) to vlan=10 and within a few hours or a day, but the vlan is un-reachable randomly. If i reboot the switch it will resume working for some amount of time. The vlan does continue to trunk and work on the sfp+ and qsfp+ ports during the un-reach-ability.

I also have noticed some 100 and gigabit enabled devices flapping port speed and link without cause (ether1-16).

I am waiting for support feedback.
 
samyil
just joined
Topic Author
Posts: 14
Joined: Thu Mar 18, 2010 1:38 pm
Location: Bulgaria

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Apr 30, 2020 1:24 am

I have run into a similar issue on my device. What i have noticed and am waiting feedback from support for is a simple supported vlan filtering configuration. I assign the first few ports (ether1-6) to vlan=10 and within a few hours or a day, but the vlan is un-reachable randomly. If i reboot the switch it will resume working for some amount of time. The vlan does continue to trunk and work on the sfp+ and qsfp+ ports during the un-reach-ability.

I also have noticed some 100 and gigabit enabled devices flapping port speed and link without cause (ether1-16).

I am waiting for support feedback.
I think we have the same problem, after reboot the traffic is run, but how long will it work ?
 
planetcoop
Member Candidate
Member Candidate
Posts: 136
Joined: Thu May 15, 2014 2:32 pm
Location: Sacramento, CA

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Apr 30, 2020 2:44 am

My traffic works for 1 minute or sometimes 3-4 days. I have been working on two support cases on the vlan traffic and the flapping port speed/link issue. Separately, i have added a fourth fan to the CPU cooler than 68C more like 48-56C. As a side note, that has not changes the operation, but seems more reasonable for device health. i have used a Noctua 40mm fan with the rubber grommets to secure it to the CPU heat sink.

In case it helps i will post my config in a bit.
 
planetcoop
Member Candidate
Member Candidate
Posts: 136
Joined: Thu May 15, 2014 2:32 pm
Location: Sacramento, CA

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Apr 30, 2020 5:16 am

# model = CRS354-48G-4S+2Q+
/interface bridge
add admin-mac=C4:AD:34:XX:XX:XX auto-mac=no name=bridge protocol-mode=none vlan-filtering=yes
/interface ethernet
set [ find default-name=ether20 ] auto-negotiation=no speed=100Mbps
set [ find default-name=qsfpplus1-1 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus1-2 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus1-3 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus1-4 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus2-1 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus2-2 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus2-3 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=qsfpplus2-4 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=sfp-sfpplus1 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=sfp-sfpplus2 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=sfp-sfpplus3 ] arp-timeout=30s l2mtu=9128 mtu=9000
set [ find default-name=sfp-sfpplus4 ] arp-timeout=30s l2mtu=9128 mtu=9000
/system logging action
add name=syslog remote=192.168.0.62 remote-port=51402 src-address=192.168.0.3 target=remote
/interface bridge port
add bridge=bridge interface=ether1 pvid=10
add bridge=bridge interface=ether2 pvid=10
add bridge=bridge interface=ether3 pvid=10
add bridge=bridge interface=ether4 pvid=10
add bridge=bridge interface=ether5 pvid=11
add bridge=bridge interface=ether6 pvid=11
add bridge=bridge interface=ether7 pvid=11
add bridge=bridge interface=ether8 pvid=11
add bridge=bridge interface=ether9 pvid=11
add bridge=bridge interface=ether10 pvid=11
add bridge=bridge interface=ether11 pvid=11
add bridge=bridge interface=ether12 pvid=11
add bridge=bridge interface=ether13 pvid=11
add bridge=bridge interface=ether14 pvid=11
add bridge=bridge interface=ether15 pvid=11
add bridge=bridge interface=ether16 pvid=11
add bridge=bridge interface=ether17 pvid=11
add bridge=bridge interface=ether18 pvid=11
add bridge=bridge interface=ether19 pvid=11
add bridge=bridge interface=ether20 pvid=11
add bridge=bridge interface=ether21 pvid=11
add bridge=bridge interface=ether22 pvid=11
add bridge=bridge interface=ether23 pvid=11
add bridge=bridge interface=ether24 pvid=11
add bridge=bridge interface=ether25 pvid=11
add bridge=bridge interface=ether26 pvid=11
add bridge=bridge interface=ether27 pvid=11
add bridge=bridge interface=ether28 pvid=11
add bridge=bridge interface=ether29 pvid=11
add bridge=bridge interface=ether30 pvid=11
add bridge=bridge interface=ether31 pvid=11
add bridge=bridge interface=ether32 pvid=11
add bridge=bridge interface=ether33 pvid=11
add bridge=bridge interface=ether34 pvid=11
add bridge=bridge interface=ether35 pvid=11
add bridge=bridge interface=ether36 pvid=11
add bridge=bridge interface=ether37 pvid=11
add bridge=bridge interface=ether38 pvid=11
add bridge=bridge interface=ether39 pvid=11
add bridge=bridge interface=ether40 pvid=11
add bridge=bridge interface=ether41 pvid=11
add bridge=bridge interface=ether42 pvid=11
add bridge=bridge interface=ether43 pvid=11
add bridge=bridge interface=ether44 pvid=11
add bridge=bridge interface=ether45 pvid=11
add bridge=bridge interface=ether46 pvid=11
add bridge=bridge interface=ether47 pvid=11
add bridge=bridge interface=ether48 pvid=11
add bridge=bridge interface=qsfpplus1-1 pvid=11
add bridge=bridge interface=qsfpplus1-2 pvid=11
add bridge=bridge interface=qsfpplus1-3 pvid=11
add bridge=bridge interface=qsfpplus1-4 pvid=11
add bridge=bridge interface=qsfpplus2-1 pvid=11
add bridge=bridge interface=qsfpplus2-2 pvid=11
add bridge=bridge interface=qsfpplus2-3 pvid=11
add bridge=bridge interface=qsfpplus2-4 pvid=11
add bridge=bridge interface=sfp-sfpplus1 pvid=11
add bridge=bridge interface=sfp-sfpplus2 pvid=11
add bridge=bridge interface=sfp-sfpplus3 pvid=11
add bridge=bridge interface=sfp-sfpplus4 pvid=11
/interface bridge vlan
add bridge=bridge tagged=qsfpplus1-1,qsfpplus2-1 vlan-ids=12-20
add bridge=bridge tagged=qsfpplus1-1,qsfpplus2-1 vlan-ids=65-94
add bridge=bridge tagged=qsfpplus1-1,qsfpplus2-1 vlan-ids=165-194
add bridge=bridge tagged=qsfpplus1-1,qsfpplus2-1 vlan-ids=11
add bridge=bridge tagged=qsfpplus1-1,qsfpplus2-1 vlan-ids=10
add bridge=bridge vlan-ids=1
/ip address
add address=192.168.0.3/24 interface=ether49 network=192.168.0.0
/ip dns
set servers=192.168.0.5,192.168.0.8
/ip route
add distance=1 gateway=192.168.0.1
/ip service
set telnet address=192.168.0.0/24 disabled=yes port=10023
set ftp address=192.168.0.0/24 disabled=yes port=10021
set www address=192.168.0.0/24 port=10080
set ssh address=192.168.0.0/24 port=10022
set www-ssl address=192.168.0.0/24 disabled=no port=10443
set api address=192.168.0.0/24
set winbox address=192.168.0.0/24
set api-ssl address=192.168.0.0/24
/snmp
set enabled=yes trap-version=2
/system clock
set time-zone-name=America/Los_Angeles
/system identity
set name=switch-dist
/system logging
add action=syslog topics=info
add action=syslog topics=debug
add action=syslog topics=dhcp
add action=syslog topics=error
add action=syslog topics=event
add action=syslog topics=health
add action=syslog topics=interface
add action=syslog topics=ntp
add action=syslog topics=route
add action=syslog topics=script
add action=syslog topics=ssh
add action=syslog topics=system
add action=syslog topics=warning
add action=syslog topics=wireless
add action=syslog topics=account
/system ntp client
set enabled=yes primary-ntp=192.168.0.254
/system package update
set channel=testing
/system routerboard settings
set boot-os=router-os
#error exporting /system swos
 
gvw1980
just joined
Posts: 1
Joined: Mon Apr 27, 2020 9:48 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri May 08, 2020 8:45 am

I have the exact same problem any feedback from support on this ?

Gys
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue May 12, 2020 10:07 am

I have the same problem. I've just fallen in love with Mikrotik and the first device I installed at a customer is a CRS354-48P-4S+2Q+.
Configuration is only a simple bridge over all ports with activated vlan filtering and 4 VLANs.
Everything seemed to work fine. Port 1 is our uplink port to the router.
Yesterday randomly the network stopped to work. First we thought the firewall was the problem because we could still ping the servers on SFP+1 - SFP+3.
After some investigation we saw that it was a problem of the ether ports on the Mikrotik. Like OP the ether ports just showed up as normal but absolutely not a single packet was passing through.

I need a solution for this, really quick. It's one important customer for me. I installed this switch because I only heard good things about Mikrotik.
But this experience is very bad for me. Please help!

Edit: We could validate this problem is also for us only on port 1-8. All other ports seem to be intact.
Last edited by aeichhorn on Tue May 12, 2020 11:45 am, edited 1 time in total.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue May 12, 2020 6:29 pm

I have the same problem. I've just fallen in love with Mikrotik and the first device I installed at a customer is a CRS354-48P-4S+2Q+.
Configuration is only a simple bridge over all ports with activated vlan filtering and 4 VLANs.
Everything seemed to work fine. Port 1 is our uplink port to the router.
Yesterday randomly the network stopped to work. First we thought the firewall was the problem because we could still ping the servers on SFP+1 - SFP+3.
After some investigation we saw that it was a problem of the ether ports on the Mikrotik. Like OP the ether ports just showed up as normal but absolutely not a single packet was passing through.

I need a solution for this, really quick. It's one important customer for me. I installed this switch because I only heard good things about Mikrotik.
But this experience is very bad for me. Please help!

Edit: We could validate this problem is also for us only on port 1-8. All other ports seem to be intact.
Did you update RouterOS to the final release 6.46.6 ?
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue May 12, 2020 10:18 pm

Did you update RouterOS to the final release 6.46.6 ?
Yeah when I installed the switch I updated it to the latest stable.
I just updated to 6.47beta60 in hope that this changes something.

Edit: I just saw that I could update firmware separately? System -> RouterBOARD.
Does this also have something to do with system stability? It says current firmware / factory firmware version is 6.46.1

Whats the difference between the firmware and the normal RouterOS?

Edit2: Problem still there with 6.47beta60. Haven't updated the router board firmware yet.
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed May 20, 2020 12:16 am

We have the same issue at a customer location. Port 1-8 is just stopping traffic forwarding. Also opened a support ticket, hope mtik will have a solution for this since its in the middle of a larger hardware-renewal at that customer, now stopped because of this issue. :'-(
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu May 21, 2020 4:01 pm

I told my distributor about this problem with reference to this thread here.
He forwarded this problem to his Mikrotik contact person on Monday.

I ordered another 4 of this model for a complete network redesign at a customer.
I just hope this is a software problem that gets fixed quick...

If this is a hardware problem with the first switch chip, then I will get into big trouble, because my distributor said that inplace exchanges are not possible...
This would mean I have to buy multiple replacement switches, otherwise the complete network at my customer would be offline...

I hope Mikrotik will respond to this problem... this switch is cheap for the capabilities it has, but for broken hardware its too much...
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon May 25, 2020 4:48 pm

My distributor got a response by Mikrotik:
We are aware of these complaints about Ethernet port group problem on CRS354 switches and actively investigate it.
Although the solution have not been found yet, we plan to provide it soon.
 
vortex
Forum Guru
Forum Guru
Posts: 1097
Joined: Sat Feb 16, 2013 6:10 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon May 25, 2020 5:19 pm

Is this problem present only on the PoE version?
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon May 25, 2020 9:26 pm

Is this problem present only on the PoE version?
same issue on non-poe version
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon May 25, 2020 9:47 pm

Has anyone confirmed if cooling the device more helps and/or if the fans are installed the wrong way and/or the CPU heat sink is poorly mounted? just wondering if software vs hardware fix is needed. never opened up the chassis, but maybe part of the controllers for ports 1-8 are close to the CPU and affected by heat?
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu May 28, 2020 10:12 pm


this switch is cheap for the capabilities it has, but for broken hardware its too much...
If it doesn't work... it doesn't mater what it costs.

Also... they finally admitted there is "just nothing they can do about" busy airtime. So I stopped using their wireless radios.

Routing... Love THEM. ANYTHING ELSE... going to a different vendor.
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
wtechlink
just joined
Posts: 4
Joined: Tue Mar 03, 2020 3:09 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri May 29, 2020 12:57 am

Just logging in to say I have the same issues. It caused me 11 hours of downtime for 500 customers when I went out of cell range this last weekend... I guess I will go move the switches off of ports 1-8 until they can fix this.

It's pretty annoying because I also had issues with the 24 port 10 Gig switch that was just released. That switch would quit working once you put in the 18th SFP module while in SWOS...
 
User avatar
Onigma
just joined
Posts: 4
Joined: Sat Apr 07, 2018 12:52 pm
Location: Russia

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jun 03, 2020 11:57 pm

I have the same problem. Is the issue resolved in new versions RouterOS?
 
kareztt
just joined
Posts: 1
Joined: Wed Jun 10, 2020 11:20 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 11, 2020 12:04 am

Wish I had checked this thread before I bought. Running 6.47. The ports 1-8 thing has been a tranwreck for me. Not having SWOS is also a PITA. Takes something that should be beyond simple and turns it into a mistake prone mess. Not being able to see everything laid out in a GUI is far from ideal. Ports 1 thru eight drop at random times. I thought I had a bad switch, got it replaced and same issue on the replacement. So now I had to buy a dfferent brand switch which I did not want because they did not sell anything else I really wanted and I had to use the credit, never mind the hassle of swappint out 3 switches. I started out saving a few bucks and ended up spening more than the SG3xx series switches which I should have stuck with. Tried to register for support and the website never worked. They are cheap but they do not have support either which can cost you. Not sure what support would have done in any case. Ugh..... As others have noted, great for routers but not so much for switches, at least this model.
 
User avatar
Onigma
just joined
Posts: 4
Joined: Sat Apr 07, 2018 12:52 pm
Location: Russia

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 11, 2020 6:12 pm

6.48beta5 - 4 days - no problem
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 11, 2020 9:17 pm

agreed, although I moved more critical stuff off those ports I havent seen the issue with 6.48B5.

email support@mikrotik if you want to test the file.
 
Reinis
MikroTik Support
MikroTik Support
Posts: 79
Joined: Wed Jan 02, 2019 12:14 pm
Location: Latvia
Contact:

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jun 17, 2020 7:28 am

Also... they finally admitted there is "just nothing they can do about" busy airtime. So I stopped using their wireless radios.
What do you mean by that? To improve stability in a high noise environment you can enable RTS/CTS. You can always fine-tune the wireless interface by adjusting hw-retries, disconnect-timeout, preamble, etc. Additionally, if your board uses Atheros wireless chip, adaptive-noise-immunity is also an option.


They are cheap but they do not have support either which can cost you. Not sure what support would have done in any case. Ugh..... As others have noted, great for routers but not so much for switches, at least this model.
If for some reason support form is not working, you can always write an e-mail to support@mikrotik.com
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jun 17, 2020 10:16 am

@Reinis thank you for your reply, but that's kind of off-topic.

Is there some qualified news on the port problem of the CRS354? Because this really gets a problem for me.
 
Guntis
MikroTik Support
MikroTik Support
Posts: 53
Joined: Fri Jul 20, 2018 1:40 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jun 17, 2020 1:29 pm

We have added a fix for this problem in 6.48beta5, it hasn't been released to the web yet, if you are experiencing this issue and want to test this version, please contact us at https://help.mikrotik.com/servicedesk/ or via e-mail support@mikrotik.com
 
User avatar
Onigma
just joined
Posts: 4
Joined: Sat Apr 07, 2018 12:52 pm
Location: Russia

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 18, 2020 10:31 am

update: 6.48beta5 - problem 1-8 port exists :(
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 18, 2020 10:45 am

update: 6.48beta5 - problem 1-8 port exists :(
Oh no.... :/
Then I can't install this beta for my customers. I can't use my productive customers for beta testing.
I get into big trouble with this.

I need a stable fix for this issues asap :/
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 18, 2020 2:55 pm

I was going to build a small dataroom with some CRS326-24S+2Q+RM as backbone and CRS354-48G-4S+2Q+RM as access switches for servers...But taking into account the instability, some incompatibility between mikrotik devices, slow support, very slow issues fix, I am thinking to go with other vendor !

I strongly believe that for critical envoronments like datacenters, where uptime is very important, Mikrotik is NO GOOD !

For home users and amateurs, i think their items are great
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 18, 2020 4:24 pm

Support just wrote me:
We also received feedbacks from customers that the problem disappeared with beta versions.
Perhaps these people are encountered with a problem that relates specifically to the 6.48beta5 version.
In version 6.48beta7 added new improvements that also related to CRS354.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jun 23, 2020 11:09 am

+1

i have about 15 pcs of crs354 (with / without POE - both variant ) and one of them have also this issue

no some special setting, just bridge all over interfaces and dhcp-client on that bridge

ros 6.47
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jun 23, 2020 1:04 pm

+2
another switch started doing that thing
OMG
I am running whole network on these switches, I will kill my self... :?
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jun 23, 2020 8:27 pm

+2
another switch started doing that thing
OMG
I am running whole network on these switches, I will kill my self... :?
I feel you :D I have not that much switches of that type, but the problem is very big :D
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jun 23, 2020 11:58 pm

I was going to build my network with CRS354....but seeing this issues, I am going for other vendor.

Arista refurbished, same price, 10 times better.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jun 24, 2020 12:32 am

no biggie, on many units I can move client to ether 9 or higher
i will wait for fix and if sometime some unit fail again on ports 1-8, just will do restart and show must go on...

my trust on mikrotik is no broken, everyone make mistakes
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jun 24, 2020 12:50 am

There is more than a month since clients reported the issue and still no fix. They do not care about the switches. Routers are their priority.

The old series of switches still have issues, that were reported and no fix. Mikrotik decided to take the next step with the new generation.

Reboots are permited once in a while. On of my clients run a hosting business. How can I tell him to reboot every time the switch goes nuts ? :)

Yes, for offices and home users, reboots are not a problem.
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jun 25, 2020 9:42 pm

Update;
routeros-mipsbe-6.48beta5 does not fix issue
while ports are affected per controller (8 sequential ports), its not always ports 1-8, can be 9-16 or 16-24, etc

latest test beta routeros-mipsbe-6.48beta7 was handed out this morning.. will implement and test this evening
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jun 26, 2020 7:55 am

two of my units (I have around 15pcs totally) are affected with this issue and both are failing on ether1-8, I can confirm that, no any other port show problem...
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jun 26, 2020 7:16 pm

Beta 7 MAY be resolving the issue by automatically flapping the ports. by the time we had the issue it had corrected itself. although at the same time one device in the port group had rebooted which caused a flap of the one port.. so not sure which one made it work again. will report on any info.

also, do NOT apply beta 7 to CRS326-24S+2Q+ if you use Q+ ports.. they seem to stop connecting even if set non-auto neg after updating software and firmware to beta7. works fine in beta5
 
markwien
Frequent Visitor
Frequent Visitor
Posts: 54
Joined: Sun Jul 22, 2018 10:49 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Jun 27, 2020 9:18 am

two of my units (I have around 15pcs totally) are affected with this issue and both are failing on ether1-8, I can confirm that, no any other port show problem...
I have similar issue - how often do the port fail ? Can u reproduce it?

I get 2 groups failing on my 48 switch but can’t reproduce ...
Br
Mark
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Jun 29, 2020 8:12 pm

2 months and still NO fix.

Good job mikrotik !!! True pro !
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Jun 29, 2020 11:39 pm

today tried flapping ports one by one did not help.. had to flap all ports in the affected group and the same time to get it back working. this also throws out the auto-recover possibility. its just random at this point.
 
scholl
just joined
Posts: 1
Joined: Wed Jul 01, 2020 1:27 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 01, 2020 1:41 pm

Hello Mikrotik-Team,

my customer has the same problem at one of his two crs354.
Is there a date, when you have a fix for this issue?
Last edited by scholl on Thu Jul 02, 2020 9:47 pm, edited 2 times in total.
 
MBungalski
just joined
Posts: 2
Joined: Sat Oct 16, 2010 11:59 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 03, 2020 2:13 am

Hello,

i have exact the same problem with two CRS354-48-4S+2Q+ on ports 1 to 8. Traffic stops forwarding sometimes for a few seconds, sometimes until i disable and re-enable the ports manually.
I have this on two units, today got from my dealer new exchange devices, but they have the same problem. So it looks like a hardware design problem.

Too bad because the devices are actually very nice :-(
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 03, 2020 5:30 am

Just curious, with anyone having the issue on ports 1-8, if you move those to 9-16 (swap the groups).. do you still see the issue on the first group or does it now move to the new group?
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 03, 2020 9:08 am

My Customer told me that even with b7 the issue still occurs. i guess its less often, but still not resolved. mtik please advice...
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 07, 2020 1:08 pm

for everyone with this issue, please try new 6.48beta 12 and let us know about results, I will try it also...
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 08, 2020 9:16 pm

Also... they finally admitted there is "just nothing they can do about" busy airtime. So I stopped using their wireless radios.
What do you mean by that? To improve stability in a high noise environment you can enable RTS/CTS. You can always fine-tune the wireless interface by adjusting hw-retries, disconnect-timeout, preamble, etc. Additionally, if your board uses Atheros wireless chip, adaptive-noise-immunity is also an option.
I mean that YOU... took a month between each support email.

Then finally everyone copped to the fact that the noise in my environment was not something Mikrotik could tame. Some fun use of the word... "UNIQUE" was tossed around... But I saw the same problem dozens of times. And switching vendors SOLVED THE PROBLEM AT EVERY LOCATION!

So what I meant was... I have found that their is a pretty common problem that I run into using Mikrotik Wireless that I can solve by swapping vendors.

AND THAT I DO NOT SPEC MIKROTIK RADIOS FOR ANYTHING CRITICAL ANYMORE.

If people want to give it a try... sure... but as soon as they bitch... I flip vendors... Problems vanish. Customers have that bitter taste of paying twice.

I have an Audience sitting on my desk at work... I have it configured as a cap and it works fine. But I have like 10 clients across it 3 radios.

The residential jobs that really killed me... the automation system needed to use the 2.4 radios on Mikrotik WAPs. The Tik radio would just decide... NAH. Rebooting the radio fixed it for a while. But in really crowded installs... they just didn't work at all.
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
UpRunTech
Member Candidate
Member Candidate
Posts: 140
Joined: Fri Jul 27, 2012 12:11 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jul 09, 2020 2:54 am

>> So what I meant was... I have found that their is a pretty common problem that I run into using Mikrotik Wireless that I can solve by swapping vendors.
>> AND THAT I DO NOT SPEC MIKROTIK RADIOS FOR ANYTHING CRITICAL ANYMORE.

I know we're getting off topic here but which vendor did you switch to? You'll see in previous posts I have made on the issue I discovered that other vendors like Rukus, Ubiquiti and TPLink turn on the equivalent of setting multicast-helper=full by *default*. Also removing use of any bit rates below 12Mbit or 18Mbit can also help precious airtime from being taken up. I have had classrooms full of 30+ Macbooks and iPads run off a wAPAC just fine (mind you the schools only run on 5GHz).
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jul 09, 2020 6:59 pm

>> So what I meant was... I have found that their is a pretty common problem that I run into using Mikrotik Wireless that I can solve by swapping vendors.
>> AND THAT I DO NOT SPEC MIKROTIK RADIOS FOR ANYTHING CRITICAL ANYMORE.

I know we're getting off topic here but which vendor did you switch to? You'll see in previous posts I have made on the issue I discovered that other vendors like Rukus, Ubiquiti and TPLink turn on the equivalent of setting multicast-helper=full by *default*. Also removing use of any bit rates below 12Mbit or 18Mbit can also help precious airtime from being taken up. I have had classrooms full of 30+ Macbooks and iPads run off a wAPAC just fine (mind you the schools only run on 5GHz).
30 devices in a controlled environment... little league.

I am talking about brownstones on main street.
People who live in "modern neighborhoods" (With 6K foot houses 4 feet apart and made out of paper).
I mean people who live in apartments
I mean people in Condos.
I mean that one bar I was stupid enough to take the shot...

Its not a multicast helper thing. its not a rate thing. The RADIO WILL STOP ACCEPTING ANY CLIENTS. So I monitor for when the printer drops off line in netwatch then cycle the radio.

Mikrotik specifically stated that the environment is just too crowded. Problem is... thats where most of my jobs are.

And yes Ruckus has been the Silver Bullet EVERYTIME. So I just spec them first. (God I wish I could control a Ruckus like radio in caps-man!!!)

Back to my switch problems... I had the "nothing passes until a reboot." Happened several times.
During a lock up I got in there and started sending pings... THEY PASS. Which made it harder to detect that the SWITCH I NEVER SHOULD HAVE USED LOCKED UP AGAIN!!!

But like I typed before... when it comes to routers... I AM USING A MIKROTIK! Even at the Ubiquiti National Distributor... they couldn't come close to getting the routing working. Kept their switches and WAPs... traded out routers... its been running for several years. Any time they ask me about "UniFi routing... why aren't you in on this." I tell them to look at the system that runs their 4 locations.
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jul 09, 2020 10:25 pm

Sorry guys, could you please move your "i hate wireless from mtik" to another, different thread?
we need to get this port 1 till 8 issue resolved quickly, but to mix all up here doesnt help much.
thank you.
 
UpRunTech
Member Candidate
Member Candidate
Posts: 140
Joined: Fri Jul 27, 2012 12:11 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 10, 2020 1:33 am

Sorry guys, could you please move your "i hate wireless from mtik" to another, different thread?
we need to get this port 1 till 8 issue resolved quickly, but to mix all up here doesnt help much.
thank you.
Well how's the new beta 12 going? I am installing a 354 today but luckily can avoid using ports 1-8 for now, still it's a bad bug that needs to go away.

Also, how long before this bug manifests itself? I found one very reliable bug last year with 324s where the CPU interface would no longer respond to Winbox or anything else but it took 13 hours before it occurred. Mikrotik did fix that one.
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 10, 2020 12:56 pm

Sorry guys, could you please move your "i hate wireless from mtik" to another, different thread?
we need to get this port 1 till 8 issue resolved quickly, but to mix all up here doesnt help much.
thank you.
Mikrotik specifically asked for it...

But I did include the problem with my switch and how I found it hard to detect. Ergo why it is sitting in it's box next to my door.

I am waiting for an all clear to even put it on the test bench again. But mean while we are using a lot of EdgeSwitch from UBNT because it's been stable.
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
unps
just joined
Posts: 1
Joined: Tue Jan 15, 2019 4:15 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 10, 2020 1:56 pm

I got the same problem. Access points that are connected from port 1 to port 8 are disconnected. I really hope that the solution to this problem will not take long.
 
OpenFiber
newbie
Posts: 26
Joined: Thu Mar 10, 2016 1:33 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Jul 11, 2020 9:25 am

Experiencing the same problem on two CRS354-48G-4S+2Q+ devices, tried multiple routeros / firmware versions (6.46.4, 6.46.5, 6.46.6, 6.47 and 6.47.1), now trying 6.48beta12..

disabling -> enabling (individual) ports does not seem to resolve the issue, rebooting the whole device does resolve the issue (temporary).
sometimes it magically get resolved automatically after 'a few minutes ~ a few hours' but most of the time is does not auto-recover.

In the beginning we've experienced the issue 'once a week' (after a few days), now we experience the problem like every '± 4 hours'... Not sure if this is related to 'more devices connected', 'more throughput' etc.

I also disabled spanning-tree (RSTP) and 'Fast Forward' (keeping Fast-Path / hardware offload on) on the bridge, and loop-protection on the individual ports but this is not the problem / not resolving the issue.

Interesting thing is that the log does not show anything related to the issue.

In this thread I've read that it seems to only affect ports 1-8, it seems that we can confirm this!

The switches are mounted in the rear of datacenter rack, regarding health / temperature:
CPU: 82˚
Board1: 57˚
Board2: 32˚
Fan1: 7965rpm
Fan2: 7875rpm
Fan3: 7845rpm

But I'm not sure if it's cooling / temperature related since the other ports (9 - 48 and SFP / QSFP) are working fine, also management is working fine and quick / responsive.
 
User avatar
Onigma
just joined
Posts: 4
Joined: Sat Apr 07, 2018 12:52 pm
Location: Russia

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Jul 11, 2020 11:04 am

now testing ROS 6.48beta12 ...
 
OpenFiber
newbie
Posts: 26
Joined: Thu Mar 10, 2016 1:33 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sun Jul 12, 2020 10:57 am

24 hours without the problem.
Have to admit that we changed two things:

- Updated software and firmware to 6.48beta12
- Moved devices to higher ports, leaving only 1 device connected to the 'affected' ports

Will move the devices back from the higher port numbers to the initial ones (in the 1-8 range) to see if the beta indeed resolves the issue!

So first feeling is that this might resolve the issue! Although we still have another issue with these switches being ports randomly flapping from 1G -> 100M.

Image

Image
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 14, 2020 10:11 am

i installed v6.48beta12 at a customers location yesterday.
today switch group 9-16 is completely dead. even after a reboot there is no activity on this ports anymore.
connection is detected but no packets passing through. constant 0bps.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 14, 2020 4:33 pm

i installed v6.48beta12 at a customers location yesterday.
today switch group 9-16 is completely dead. even after a reboot there is no activity on this ports anymore.
connection is detected but no packets passing through. constant 0bps.
LOL ! Such a garbage equipment ! It is just outrageous how Mikrotik doesnt give a damn about clients !

Maybe the routers are OK, but mikrotik switches are just junk !
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 14, 2020 7:16 pm

i installed v6.48beta12 at a customers location yesterday.
today switch group 9-16 is completely dead. even after a reboot there is no activity on this ports anymore.
connection is detected but no packets passing through. constant 0bps.
which model is this and did you update routerboard firmware as well.. if not, which version is the routerboard. have you put back a previous firmware and the ports work again?
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 14, 2020 7:23 pm

i installed v6.48beta12 at a customers location yesterday.
today switch group 9-16 is completely dead. even after a reboot there is no activity on this ports anymore.
connection is detected but no packets passing through. constant 0bps.
which model is this and did you update routerboard firmware as well.. if not, which version is the routerboard. have you put back a previous firmware and the ports work again?
I always update router board firmware to the same level as firmware. is this not the right way?
Haven't tried to go back yet, because I moved the devices to different ports for now. this Is no final solution, because we need the ports, but for now yeah... my only option.

what makes it hard is, that the problem seems to occur randomly. at least at other customers its random.

what you mean by model? the one the topic is about :)
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 14, 2020 9:17 pm

go with refurbished Arista.

same price, 10x times the stability and professional equipment.

mikrotik is making garbage software.
 
UpRunTech
Member Candidate
Member Candidate
Posts: 140
Joined: Fri Jul 27, 2012 12:11 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 15, 2020 1:21 am

go with refurbished Arista.
same price, 10x times the stability and professional equipment.
mikrotik is making garbage software.
Well sure, but your caveat is to buy 2nd hand. These bugs will likely be fixed soon enough and thanks to ROS they will be viable devices for 5+ years. The nice thing about the 3xx PoE switches is they put out 24V as well which has been handy for me already where some legacy Ubnt and Mikrotik stuff is in place.

I have only installed one 354 so far with 6.47.1. I have tempted the devil and put the WAN interface on port 1. I will know very quickly if this port fails. So far so good after 4 days.
 
nissandata
newbie
Posts: 37
Joined: Fri Dec 03, 2010 7:20 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 15, 2020 7:24 am

Have run CRS354-48P's and CRS354-48G's without 1-8 connected for some while
Also had big problems with flapping ports

Anyone else with more stable performance for 6.47.1?
Have not tested 6.47.1 yet, but will later tonight.
Greenshot 2020-07-15 06.22.04.png
You do not have the required permissions to view the files attached to this post.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 15, 2020 3:51 pm


Well sure, but your caveat is to buy 2nd hand. These bugs will likely be fixed soon enough and thanks to ROS they will be viable devices for 5+ years. The nice thing about the 3xx PoE switches is they put out 24V as well which has been handy for me already where some legacy Ubnt and Mikrotik stuff is in place.

I still have a switch from second generation that has a bug that they didnt fix it till now. The bug is that every day, the switch freeze and doesnt forward traffic to ports.
I can access it and reboot and the problem is gone, but the next day it hangs again.

With the CRS354 only 1-8 ports have issue....this is a HUGE improvment taking into account that on the 2nd gen, all 24 ports stopped working. Good job mikroshit !
 
UpRunTech
Member Candidate
Member Candidate
Posts: 140
Joined: Fri Jul 27, 2012 12:11 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 15, 2020 11:28 pm

With the CRS354 only 1-8 ports have issue....
Did you ever make some .rif files and engage politely with Mikrotik support to resolve the issue?

I have noticed having my CAPSMAN controller (a hEX) and the WAN on ports 1 and 2 that traffic doesn't stop outright but there are regular short halts causing Winbox/internet stalls and CAPSMAN clients to disconnect and reconnect. I have found CAPSMAN is a great way to discover if your LAN is dodgy because it's so sensitive to traffic timeouts.

I will make a supout.rif and move these connections off the ports 1-8 group and see what happens.
 
UpRunTech
Member Candidate
Member Candidate
Posts: 140
Joined: Fri Jul 27, 2012 12:11 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Jul 20, 2020 3:09 am

Well it looks like ports 1-8 work on 6.47.1 BUT the data flow stops sporadically.

I had a WAN interface on port 1 - the internet would stop and start regularly but randomly for short durations.
I had a hEX connected as a CAPSMAN controller on port 2 - Winbox talking to it would always disconnect regularly and some CAPSMAN clients would time out and reconnect.

I moved these to ports 9-10 on the weekend and the WAN and hEX behaviour has been far more stable.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Jul 20, 2020 10:39 am

even with ros 6.47.1 is problem still present
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 21, 2020 5:11 pm

even with ros 6.47.1 is problem still present
Use 6.48beta12.. all 6.47.x has the issue for sure.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 22, 2020 4:33 pm

now I am running ros7.1b, we will see.......
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 22, 2020 5:35 pm

now I am running ros7.1b, we will see.......
7.1b only has 6.47.1 fixes.. please try 6.48b12
 
andycher
just joined
Posts: 5
Joined: Wed Mar 27, 2019 11:50 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 22, 2020 9:06 pm

+1
Have this problem too, but on ports 16-24.

CRS354-48G-4S+2Q+
I have tried on all ROS versions. Port state is UP, but no traffic passthrough to bridge. Only reboot can help.
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jul 23, 2020 2:42 am

+1
Have this problem too, but on ports 16-24.

CRS354-48G-4S+2Q+
I have tried on all ROS versions. Port state is UP, but no traffic passthrough to bridge. Only reboot can help.
Have you done firmware as well as package update?

if you still have the issue on 6.48B12, please email a supout file to support@mikrotik
 
andycher
just joined
Posts: 5
Joined: Wed Mar 27, 2019 11:50 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Jul 23, 2020 3:52 pm

+1
Have this problem too, but on ports 16-24.

CRS354-48G-4S+2Q+
I have tried on all ROS versions. Port state is UP, but no traffic passthrough to bridge. Only reboot can help.
Have you done firmware as well as package update?

if you still have the issue on 6.48B12, please email a supout file to support@mikrotik
Today i;ll try to update both firmware and ROS via Netinstall, then post reply.

Thank you.
 
OpenFiber
newbie
Posts: 26
Joined: Thu Mar 10, 2016 1:33 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sun Jul 26, 2020 4:17 am

After days of continuous operation of a CRS354-48G-4S+2Q+ with v6.48beta12, we just experienced the same problem on another port-group (17-24).
Rebooting the switch 'solves' the problem, wondering if the root-cause of the problem is already found?

This problem basiscly makes this switch unusable for production environments. Considering replacing the CRS354-48G-4S+2Q+ by it's predecessor (a 10 years old HP switch).
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sun Jul 26, 2020 12:25 pm

This problem basiscly makes this switch unusable for production environments. Considering replacing the CRS354-48G-4S+2Q+ by it's predecessor (a 10 years old HP switch).
YES ! This is the best decision. Replace this amateur hardware with a vendor that actually works. We dont need fancy equipment, we need working hardware !!!
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Jul 27, 2020 1:02 pm

49jq3n.jpg
You do not have the required permissions to view the files attached to this post.
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 28, 2020 11:13 am

Is there something new?
On some customer sides its quiet silent, but on others I have really big trouble with this switch.
I have all switches on v6.48beta12.

Is there a chance that 7.1beta1 changes something? I didn't find something CRS354 specific in changelog?

@hostclub: you're so frustrated that you get really mad and sarcastic, I like this :D seems like German character :D
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 28, 2020 1:04 pm

@hostclub: you're so frustrated that you get really mad and sarcastic, I like this :D seems like German character :D
You should be too if your customers have issues because of hardware failure. Whoever sells services but dont care about customers, maybe should stop offering shitty services.

And when a bug/issue is not fixed in more than 2 MONTHS, would you hope for some miracle ? Or start doing something for your clients? An ideea would be changeing the vendor*....

*changeing a vendor that in uncapable of fixing their own products.
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 28, 2020 1:13 pm

hostclub, sure, its a pain. its always the same issue: you buy a brand-new product from mikrotik or ubnt or whatever. it must be the latest, hottest and/or coolest shit. either because you want it or the customer end wants it. then the first issues occur, because the firmware is not 100% working. upgrading, testing, upgrading, testing... and at the end you might throw the device in trash and replace it or, if you have enough time and breath you might get the device working.

however, both is a lession to learn: if you buy the newest crap, be ready that it might not work from the beginning. i have had this with the beginning of the ubnt AC line, the first devices have been replaced due the fact they needed to replace the hardware. i have had it with metrolinq, who will be replaced soon too, because their hardware at their beginning was bit crappy. but hey, thats the price you have to pay if you want all cheap and cool. otherwise invest 20-100 times the amount and buy something else what is tested and proofed to work.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Jul 28, 2020 4:13 pm

hostclub, sure, its a pain. its always the same issue: you buy a brand-new product from mikrotik or ubnt or whatever. it must be the latest, hottest and/or coolest shit. either because you want it or the customer end wants it. then the first issues occur, because the firmware is not 100% working. upgrading, testing, upgrading, testing... and at the end you might throw the device in trash and replace it or, if you have enough time and breath you might get the device working.

however, both is a lession to learn: if you buy the newest crap, be ready that it might not work from the beginning. i have had this with the beginning of the ubnt AC line, the first devices have been replaced due the fact they needed to replace the hardware. i have had it with metrolinq, who will be replaced soon too, because their hardware at their beginning was bit crappy. but hey, thats the price you have to pay if you want all cheap and cool. otherwise invest 20-100 times the amount and buy something else what is tested and proofed to work.
I dont rely on mikrotik anymore. They didnt fix issues (with traffic forwarding on some ports) on 2nd generation of switches. So I dont hope new crapy hardware to become trustworthy equipment.

I said it before: mikrotik switches are NOT to be trusted in business/critical environments ! For home users, are great.
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Jul 29, 2020 12:55 pm

Homes are not exempt. Business at least usually have hours of operation. Homes owners can, will and do call anytime!
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
markwien
Frequent Visitor
Frequent Visitor
Posts: 54
Joined: Sun Jul 22, 2018 10:49 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 31, 2020 9:09 am

MikroTik please do a statement and solution on this issue - we have switched to ubiquity because we are not willing to have permanent support calls of our clients !
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Jul 31, 2020 1:14 pm

MikroTik please do a statement and solution on this issue - we have switched to ubiquity because we are not willing to have permanent support calls of our clients !
Forget about mikrotik and their switches. Go with any other vendor.

Any manageable switch can do what mikrotik does, but its stable. Even vendors like zyxel, dlink are good enought.
For switching, ubiquiti îs just fine.

They might never solve this issue.
 
Guntis
MikroTik Support
MikroTik Support
Posts: 53
Joined: Fri Jul 20, 2018 1:40 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 03, 2020 10:54 am

There were changes added to 6.48beta12 that address this issue, and it fixed the problem for some clients, these changes are also present in 6.47.1.
But if you are still experiencing issues with the aforementioned versions, please contact us at support@mikrotik.com or via our support portal https://help.mikrotik.com/servicedesk ,so we can better understand the issue and investigate the root cause.

The more details you can provide, the better, we are trying to replicate the problem and resolve it.
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 03, 2020 11:05 am

There were changes added to 6.48beta12 that address this issue, and it fixed the problem for some clients, these changes are also present in 6.47.1.
But if you are still experiencing issues with the aforementioned versions, please contact us at support@mikrotik.com or via our support portal https://help.mikrotik.com/servicedesk ,so we can better understand the issue and investigate the root cause.

The more details you can provide, the better, we are trying to replicate the problem and resolve it.
What is the best way to provide useful informations?
The problem ist, that I tried to avoid the most problematic switch ports at my clients, so I don't have problems everyday. That's why I can't see when these ports stop working now.
and when my customers call me that nothing works im restarting the switch very quick. how can I provide you the informations then?
I can't let the system in a non working state to investigate on it.
I would be glad to help, but don't know how :/
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 03, 2020 11:46 am

What is the best way to provide useful informations?
The problem ist, that I tried to avoid the most problematic switch ports at my clients, so I don't have problems everyday. That's why I can't see when these ports stop working now.
and when my customers call me that nothing works im restarting the switch very quick. how can I provide you the informations then?
I can't let the system in a non working state to investigate on it.
I would be glad to help, but don't know how :/
When you have issues, export the switch config, export a supp inf and then restart. These logs you send it to mikrotik support. If needed, you provide any other information to them in order to solve the issue. Be our hero :D
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 03, 2020 11:58 am

The more details you can provide, the better, we are trying to replicate the problem and resolve it.
I can't let the system in a non working state to investigate on it.
I would be glad to help, but don't know how :/
Same here. We added an old 24-port Switch to get rid of 2x8 Ports of the two CRS354 and to
stop these permanent watchdog reboots. Luckily my customer has a good relation and feels
bound to us, else we would have been kicked out long ago for this. However, the deployment
of new mikrotik hardware has still been stopped due this issue :'-(
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 03, 2020 5:30 pm

There were changes added to 6.48beta12 that address this issue, and it fixed the problem for some clients, these changes are also present in 6.47.1.
But if you are still experiencing issues with the aforementioned versions, please contact us at support@mikrotik.com or via our support portal https://help.mikrotik.com/servicedesk ,so we can better understand the issue and investigate the root cause.

The more details you can provide, the better, we are trying to replicate the problem and resolve it.
any chance you can describe what was done to try to fix the issue and perhaps together with that info we can correlate something else from the environments, how we use them, etc.?
 
Retral
newbie
Posts: 31
Joined: Wed Jul 25, 2018 9:10 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 03, 2020 7:39 pm

Any chance you can describe what was done to try to fix the issue and perhaps together with that info we can correlate something else from the environments, how we use them, etc.?
+1 to this idea. I find it provides valuable information almost everytime to help narrow in on the real issues are faster.

All of the experiences I've had with newly released MikroTik products make it appear as though public is used for much of the refined testing to polish the products and complete them.

MikroTik since this is your default I find transparency for troubleshooting lacking for everything outside of testing branches.
Can we get some form of a public bug tracker? Or am I reaching here?
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 05, 2020 4:38 am

We have just had the same issue on 6.47.1 and have logged a ticket with support as requested. (SUP-23979)
 
OpenFiber
newbie
Posts: 26
Joined: Thu Mar 10, 2016 1:33 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 05, 2020 9:28 am

Still experiencing this issues.. logged the issue 'SUP-23910', no response yet.
 
OpenFiber
newbie
Posts: 26
Joined: Thu Mar 10, 2016 1:33 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 06, 2020 2:24 pm

Still experiencing this issues.. logged the issue 'SUP-23910', no response yet.
Received a response, we were asked to return the affected switches to Mikrotik for investigation....
First switch is currently with DHL on its way to Mikrotik (via the distributor in Czech Republic).
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 06, 2020 2:34 pm

Please keep us updated on this. thank you!
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 06, 2020 3:04 pm

I think this is a hardware design issue...
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 06, 2020 4:03 pm

yeah, thats also my guess. lets see.
 
JnSchl
just joined
Posts: 7
Joined: Wed Sep 23, 2015 11:11 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 06, 2020 6:25 pm

Sames issues here - just updated to v6.48beta12 to check the behavior.
 
GilchristT
just joined
Posts: 4
Joined: Thu Apr 11, 2019 12:13 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 06, 2020 6:39 pm

Folks - I'm watching this thread as someone with a CRS354 that I simply want to use as a switch rather than a router.

Out of interest, for those of you currently using the switch, are you using RouterOS in the absence of SwitchOS for the device or is it the routing capability you need?

No agenda, just wondering. I've mine sitting in a corner waiting for SwitchOS.
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Aug 08, 2020 2:33 pm

Folks - I'm watching this thread as someone with a CRS354 that I simply want to use as a switch rather than a router.

Out of interest, for those of you currently using the switch, are you using RouterOS in the absence of SwitchOS for the device or is it the routing capability you need?

No agenda, just wondering. I've mine sitting in a corner waiting for SwitchOS.
I believe this switch only works with routerOS
 
GilchristT
just joined
Posts: 4
Joined: Thu Apr 11, 2019 12:13 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Aug 08, 2020 2:45 pm

I believe this switch only works with routerOS
There was a brief mention in another post that MikroTik were working on SwOS for these devices although, from the looks of things, I'll not be holding my breath waiting for it :-)

viewtopic.php?f=21&t=163657&p=806145&hi ... 54#p806145
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Aug 08, 2020 3:21 pm

if This is a hardware design issue switchOS doesn't help...
for me it would not be a big advantage to have a broken switchOS device than a broken routerOS device... :D
If this problem would not be in switchOS, then I think it would already be fixed in routerOS... :S
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 10, 2020 12:42 pm

OLD issue/topic. No fix.

Move it to trash (where the crs354-48G/P should be also).
Hahaha
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 10, 2020 10:43 pm

Hey Guys,

I have had a response regarding my ticket on the issue. Tech support gave me a new release of the ROS and to date not more problems (so here's hoping).

The version that I'm on 6.48Beta23

Thanks

LogicalNZ
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 10, 2020 10:49 pm

The version that I'm on 6.48Beta23
Is there some changelog available, that takes account of this problem?
I don't want to install new updates / beta's anymore when there's nothing said about this problem in changelog.

Is this beta23 only available from support?
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 6:07 pm


stop with your stupid whining and just wait for fix, especially when you have nothing to say, except of this useless comments
Your comment îs more stupid than mine. And you are off-topic. Here, we are talking about a broken hardware, not other peoples comments.

Are you working at mikrotik and you are disturbed that customers are not happy for broken hardware?

Mind you own business.
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 6:10 pm

Installed beta23 and testing now. Last time it took just 30 minutes to get a bug, now an hour is passed and still no bug. Though I connected only one link with 15Mbps to the one of problem ports.
I will try to connect some more links tomorrow. Hopefully beta23'd work.
 
GilchristT
just joined
Posts: 4
Joined: Thu Apr 11, 2019 12:13 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 8:42 pm

In full awareness that this is only going to get an abusive response, I've got to side with rushlife on this one.

Hostclub, you've obviously had a horrendous experience with these devices and are incredibly frustrated, most likely entirely justifiably so.

However, your bot-like dedication to replying to almost every recent post on this thread with "these are s##t, buy something else" is just spam to those of us who have subscribed to this thread in the hope of finding a solution. Also, it means you don't get to accuse someone else of going off-topic.

"This is broken hardware" is your opinion. You could well be right but you're presenting it as fact when this hasn't been established. Someone a few posts up has said that they've received beta firmware that appears to resolve the issue for them, I notice you didn't reply to that one.

And to save the obvious response, I don't work for Mikrotik, I'm not affiliated with Mikrotik, I don't know anyone who knows anyone who is affiliated with Mikrotik. I'm just a pleb who bought one of these units without checking it out properly.

By the way, I completely agree with you that these devices should never have been allowed out the door with the current software and / or hardware solution and MikroTik should be ashamed of themselves but please, you don't have to respond to EVERY comment calling them out, it's not helping.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 9:25 pm

Hostclub, you've obviously had a horrendous experience with these devices and are incredibly frustrated, most likely entirely justifiably so.
Please allow me to tell a little story: In the past I have used CRS226-24G-2S+RM as network switches and they had similar issues: traffic was not forward to some ports (sometimes all). I was able to login and reboot them and everything was fine.
I have choosen the "legal" path:
1. wrote on the forum -> no answer.
2. wrote to mikrotik support -> they told me to update the software (but the problem still occured).
It is 2020 and the issues are still not fixed for those. I had to replace them with other vendor -> waste of money and time.

Now I said to give them another chance. And what u know: a similar issue is for these models. OK, no problem, shit happens. Every vendor has issues....but this problem is more than 3 months old and Mikrotik does not put any effort to fix it.

I dont know how you all handle with clients....but its a little bit frustrating to explain to my clients that some switches have issue. They dont care. They just say: "change that stupid hardware".

I can't praise them for releasing an untested product.
 
nexusds
newbie
Posts: 25
Joined: Fri Aug 16, 2019 6:51 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 9:31 pm

Curious.. I am not able to replicate it as often as before.. but for anyone who can see it happen a lot, i had a thought.. can you try reducing the CPU frequency in routerboard settings?
 
MarcDE
just joined
Posts: 8
Joined: Mon May 07, 2018 1:10 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 9:32 pm

hostclub... as i already said some posts before... i guess noone wants to hear your stories in this thread about some other mtik hardware. please just stop spamming with your frustrated answers. thanks.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 9:36 pm

hostclub... as i already said some posts before... i guess noone wants to hear your stories in this thread about some other mtik hardware. please just stop spamming with your frustrated answers. thanks.
maybe if noone (including mikrotik support) doesnt want to know about mikrotik hardware/software issues, maybe the forum should be closed, right ?
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 10:02 pm

In regards to 6.48 Beta 23

From my understanding Mikrotik have addressed the ports disconnecting issues. I see no change log at this point.
I would imagine it is available from support as that is where I got it from.


To date, no problems with new firmware. No port dropoffs.

- Alan
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 11, 2020 10:08 pm

In regards to 6.48 Beta 23

To date, no problems with new firmware. No port dropoffs.
OK, this is good news ! Maybe this version should be available for all customers with problems. After a period of testing, they should release a stable version.
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 12, 2020 5:41 am

No betas for me... Or my end users.
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
andycher
just joined
Posts: 5
Joined: Wed Mar 27, 2019 11:50 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 12, 2020 7:57 am

+1
Have this problem too, but on ports 16-24.

CRS354-48G-4S+2Q+
I have tried on all ROS versions. Port state is UP, but no traffic passthrough to bridge. Only reboot can help.
Have you done firmware as well as package update?

if you still have the issue on 6.48B12, please email a supout file to support@mikrotik
Today i;ll try to update both firmware and ROS via Netinstall, then post reply.

Thank you.
Day 13 of test. System operates without problems. ROS 6.47.1
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 12, 2020 8:16 am

...Your comment îs more stupid than mine.
I doubt it.



...And you are off-topic.
More then you ?
Again,I doubt it.


Here, we are talking about a broken hardware, not other peoples comments.
YOU are talking about NOTHING. You just whining and swearing here.
Not a single bit of constructive thinking, nothing really helpful for other.
Just million comments about nothing.
If you have nothing to say, just be quiet and wait for those they have.




Are you working at mikrotik and you are disturbed that customers are not happy for broken hardware?
No, I am not.
I just work with mikrotik devices for about 11-12 years and I known this sw and hw are great.
Still - It is made for humans by humans. And sometime hw/sw can have error/code mistake.
I am human too so I am able to accept this and willing to help other, or even Mikrotik.



Mind you own business.
I will, and I advise you the same.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 12, 2020 10:27 am

I doubt it.

I just work with mikrotik devices for about 11-12 years and I known this sw and hw are great.
You are still off-topic. Can you help the community regarding this issue or just keep talking garbage?

If you dont have usefull information for users owning these switches, just go away. The non-working devices makes us trouble. We dont need more from you. Start being usefull or stfu.
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 12, 2020 12:16 pm

Beta23, four hours of a ~800Mbps using "broken ports" - seems to be ok. Finally. Hoping the issue is fixed but still watching.
 
dynemix
just joined
Posts: 3
Joined: Wed Aug 12, 2020 11:18 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 12, 2020 11:24 pm

Beta23, four hours of a ~800Mbps using "broken ports" - seems to be ok. Finally. Hoping the issue is fixed but still watching.
Hi there where can I get this beta23 ?
i see at mikrotik download section its only 6.48beta12

I just bought CRS 354 48G 4S+ 2Q...
sadly right now im only use 1st port and second port, and sfp+ for my uplink to CCR,
Both gigabit (1st port and 2nd port) sometimes not forward the packet randomly... its not that long (only 1sec or 2sec), but still for production environment its huge issue.

Thank you sir.
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 12:37 pm

Unfortunately problem is not solved with beta23. Once again 8 ports have links but not transmitting. For 26 hours it was ok with high load.
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 1:03 pm

Unfortunately problem is not solved with beta23. Once again 8 ports have links but not transmitting. For 26 hours it was ok with high load.
As I said... when it's not in the changelog, there was nothing done regarding this problem...
What makes me really angry now is, that MikroTik seems to think that we are stupid idiots...
They are continuously sending out new beta firmwares "here try this, maybe this will fix it" while knowing, that they have done NOTHING in this firmware regarding this problem...
What do they think? That someday we will just think it's working? Or this problem will just go away by magic?

@MikroTik this is a very poor performance... Seems like you really don't care...
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 3:16 pm

I am running my CRS354 units with 6.48beta12 (testing), so far so gut.
Not even single problem since upgrade to this version of ROS.
I am watching this on 10pcs (354 with and without poe).
 
Vasilisij
just joined
Posts: 1
Joined: Fri Apr 05, 2019 2:22 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 5:22 pm

I am running my CRS354 units with 6.48beta12 (testing), so far so gut.
Not even single problem since upgrade to this version of ROS.
I am watching this on 10pcs (354 with and without poe).

how long?
 
JnSchl
just joined
Posts: 7
Joined: Wed Sep 23, 2015 11:11 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 7:36 pm

Same issue occured with 6.48beta12 - took a bit longer but anyway...

We will open a ticket and see what they say and maybe we get 6.48beta22 - via support too. Btw any active communication from Mikrotik in the thread would be great.
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 7:44 pm

Btw any active communication from Mikrotik in the thread would be great.
I would love to get any communication from MikroTik in any way... But they just say "try this firmware" knowing that they haven't done anything... Just to keep us busy...
this get's really frustrating :/ If they would have done something regarding this problem, I think they would say what's the problem and how they try to fix it.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 9:04 pm

I have uptime more than 12 days and everything is just fine...
Really since upgrade to beta 12 I can not reproduce this error.
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 13, 2020 10:26 pm

I applied Beta23 on the 10th of August. To date no problems.
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 17, 2020 1:17 am

I applied Beta23 on the 10th of August. To date no problems.
Try giving more traffic to the problem ports at least for half an hour. I also had no problems until I plugged one high load uplink. Until that moment ~800mbps with 9-16 ports in total were doing well for a whole day. With additional ~700mbps it worked for 16 minutes.
Also I have some uplinks like ~1Mbps. If I plug them to problem ports I see no problems ever.
As I said... when it's not in the changelog, there was nothing done regarding this problem...
Yep. It seems like "Hmm, we tried those fixes one last time... Let's try these one, maybe it helps!" Hope it's not.
Though that's really sad. I'm afraid that it is hardware mistake 'cause I have one more crs354 that works perfectly even on 6.46. And the thing that makes it more sad that it's some kind of lottery - would it be working brand new crs354 if I replace it or it it'd be the same brand new one with the same bug.
Last edited by Graimes on Mon Aug 17, 2020 1:29 am, edited 1 time in total.
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 17, 2020 1:24 am

One of the problem ports is my switch uplink port...
 
andycher
just joined
Posts: 5
Joined: Wed Mar 27, 2019 11:50 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 17, 2020 7:51 am

+1
Have this problem too, but on ports 16-24.

CRS354-48G-4S+2Q+
I have tried on all ROS versions. Port state is UP, but no traffic passthrough to bridge. Only reboot can help.
Have you done firmware as well as package update?

if you still have the issue on 6.48B12, please email a supout file to support@mikrotik
Today i;ll try to update both firmware and ROS via Netinstall, then post reply.

Thank you.
Day 13 of test. System operates without problems. ROS 6.47.1
Day 17 of test. The same problem. ROS and firmware 6.47.1
The problem recurred on one port.
 
OpenFiber
newbie
Posts: 26
Joined: Thu Mar 10, 2016 1:33 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 17, 2020 4:02 pm

One of the problem ports is my switch uplink port...
We've uplinked the device using a QSFP+ (40G) port, this port has never given any issue.
We can confirm that the issue seems to be related to either high utilization or the sum of data (packets / bytes, not sure) transferred.

We've not done any further tests (like beta23) since 6.47.1 / 6.48beta12.
Due to the ongoing problems we decided to rollback / revert to their predecessors (HP 1920-48G, which we actually replaced by the Mikrotik CRS a few months ago because of their age).

One of our CRS354's has been returned to Mikrotik for investigation.
 
23q
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Thu Sep 02, 2010 2:54 pm
Location: Ukraine

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 17, 2020 7:21 pm

when will the problem be resolved?????
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 17, 2020 11:07 pm

Its very odd, since updating 4.28.Beta23 we have not had a single issue.

I take you guys that have ongoing issues have logged a case with support and provided all the information that they require? I found they took a day or two to get on the case, but once on the case they were very responsive.

They do need lots of info, I even gave them a SUP OUT from the upstream router the switches are connected to.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 18, 2020 9:49 am

no problem whatsoever...
You do not have the required permissions to view the files attached to this post.
 
23q
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Thu Sep 02, 2010 2:54 pm
Location: Ukraine

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 18, 2020 9:53 am

6.48beta12 I still have a problem! Please attach 6.48beta23
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 18, 2020 10:55 am

6.48beta12 I still have a problem! Please attach 6.48beta23
E-mail support and you will get access to the version that way. I would never run anything I can download outside official channels.
 
23q
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Thu Sep 02, 2010 2:54 pm
Location: Ukraine

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 18, 2020 12:36 pm

I sent a e-mail - I'm waiting, like all my clients
 
23q
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Thu Sep 02, 2010 2:54 pm
Location: Ukraine

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 11:25 am

Had to be removed from work. This is how the mikrotik equipment works now ... I'm waiting for a decision
You do not have the required permissions to view the files attached to this post.
 
23q
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Thu Sep 02, 2010 2:54 pm
Location: Ukraine

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 12:12 pm

sent v6.48beta26, we will try
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 4:05 pm

viewtopic.php?f=21&t=163308&p=811799#p811759
What's new in 6.48beta27 (2020-Aug-18 06:20):

Changes in this release:
*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices;
Now all can test :)
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 4:55 pm

*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices;
[/quote]

I would more like to read "fixed ethernet port group traffic..." instead of "improved".
But lets see if this finally helps.
 
GilchristT
just joined
Posts: 4
Joined: Thu Apr 11, 2019 12:13 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 5:02 pm

ld more like to read "fixed ethernet port group traffic..." instead of "improved".
"Fixed" = Admission that it was broken in the first place = grounds for compensation

I wouldn't hold my breath waiting :-)
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 5:25 pm

ld more like to read "fixed ethernet port group traffic..." instead of "improved".
"Fixed" = Admission that it was broken in the first place = grounds for compensation

I wouldn't hold my breath waiting :-)
That is somewhat true. Worst changelog I ever read was for a software that we had way back. It read "Made the shit work like it should". It was an internal note that slipped trough and got us about 50 % discount for a year!
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Aug 19, 2020 6:21 pm

The problem is that who bought thse devices, bought to use in business/professional environments. Usually, home users do not buy such equipment.

So, what should we do? Change the devices with other vendor (like some users allready did)? Try and go on with beta versions and hope its all good (but our customers become angry for downtime) ?

I allready said that its unacceptable that such an issue last so much time. But some of you said that I am a troll.

I never said that vendors are not allowed to have bugs. All vendors have issues/bugs. But some of these vendors fix bugs in short time.

For mikrotik, this bug is more than 4 months old.
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 20, 2020 1:24 am

Did you see that this changelog entry also was in 6.47.1?
What's new in 6.47.1 (2020-Jul-08 12:34):

*) crs3xx - fixed HW offloading for netPower 15FR and netPower 16P devices (introduced in v6.47);
*) crs3xx - fixed increased CPU temperature for CRS354-48G-4S+2Q+ device (introduced in v6.47);
*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices;
...
So seems not like this beta brings something new regarding this problem :/
 
23q
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Thu Sep 02, 2010 2:54 pm
Location: Ukraine

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 20, 2020 8:14 am

6.48beta27
maintains the web in the same way, the traffic does not go through periodically
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 20, 2020 9:39 am

Did you see that this changelog entry also was in 6.47.1?
What's new in 6.47.1 (2020-Jul-08 12:34):

*) crs3xx - fixed HW offloading for netPower 15FR and netPower 16P devices (introduced in v6.47);
*) crs3xx - fixed increased CPU temperature for CRS354-48G-4S+2Q+ device (introduced in v6.47);
*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices;
...
So seems not like this beta brings something new regarding this problem :/
True but those fixes I think where in the original Beta so fixes from Beta 12 went into 6.47.1 so these fixes should be new and have not yet been introduced into Stable channel just the same change log entry. This is common for MT to do so as they improve something along they way.

What's new in 6.48beta12 (2020-Jul-06 13:33):
Changes in this release:

*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices;
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 20, 2020 11:05 am

is there some public bug tracker available? where we can track some status?
would also be good for their changelogs to reference bug numbers, so everybody knows what they fixed there.
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 20, 2020 11:14 am

is there some public bug tracker available? where we can track some status?
would also be good for their changelogs to reference bug numbers, so everybody knows what they fixed there.
O man I would love a bug tracker like MS does with KB articles or also what Cisco is doing.
As of now I only know of case numbers and those are not public.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Aug 21, 2020 1:50 pm

meanwhile, in the mikrotik community:

mikrotik.jpg
You do not have the required permissions to view the files attached to this post.
 
Retral
newbie
Posts: 31
Joined: Wed Jul 25, 2018 9:10 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Aug 21, 2020 11:03 pm

is there some public bug tracker available? where we can track some status?
would also be good for their changelogs to reference bug numbers, so everybody knows what they fixed there.
Just to reiterate the same comment I made elsewhere I endorse the above comment because I have made such a request not long ago in these forums.

Now to point out the elephant in the room.
If I could make a suggestion, and this is only a suggestion, maybe we should keep all conversations in these forums at a professional level if we expect to receive professional level help?
I just feel like memes and direct jabs at MikroTik, if warranted, should be for direct conversations done within tickets between yourself and MikroTik.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Aug 22, 2020 12:14 am

If I could make a suggestion, and this is only a suggestion, maybe we should keep all conversations in these forums at a professional level if we expect to receive professional level help?
I just feel like memes and direct jabs at MikroTik, if warranted, should be for direct conversations done within tickets between yourself and MikroTik.
Ok Rose, maybe....

acting as professional as mikrotik handling issues !
 
gotsprings
Forum Veteran
Forum Veteran
Posts: 987
Joined: Mon May 14, 2012 9:30 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sun Aug 23, 2020 5:37 pm

The point of the forum is to share information peer to peer.

So none of this crap from manufactures like... "Well we have never heard of that before."

Further more...
I would go weeks between emails with support about their crap wireless. Only bitching about it on the forum got them to public ask.. "what's the ticket number?"

Then I would get a "try this"
I would... I report back it didn't work... And another 3 weeks went by.

Call them out on the forum... "What's the ticket number?"

Needless to say I don't bother with their wireless anymore. Which really pisses me off because if caps-man could runs a decent radio... It would be incredible. Sadly... It can not.
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."
Mark Twain
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 24, 2020 10:22 am

So I do not have this switch but how does the new beta work? Based on the silence in this thread it might be better now?
 
markwien
Frequent Visitor
Frequent Visitor
Posts: 54
Joined: Sun Jul 22, 2018 10:49 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 24, 2020 10:40 am

Has the beta solved the issue ?
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 24, 2020 11:08 am

Has the beta solved the issue ?
I do not know but if I understood Beta 23 (never went public) where good for some and now that Beta 27 is out I'm interested if people have tested and what the result are.
Based on the fact that this thread went silent that can mean that people might have good results because if it did not help we usually hear that in the thread :)
 
Retral
newbie
Posts: 31
Joined: Wed Jul 25, 2018 9:10 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Aug 25, 2020 5:38 pm

With our office we have 2 of these switches. 1 Poe and one not. The Poe would have this issue about once per day. Since the beta I have not seen it happen once in over 10 days, so this looks promising.
 
kisman
just joined
Posts: 5
Joined: Sun Dec 22, 2019 11:11 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Aug 27, 2020 3:26 pm

Hi Guys,
does anyone already have experience with beta 27?
I have two 354-24G (no PoE) switches here and I have the same issue on both of them.
But, not only on the first 8 Ports. In my case on Port 11 and on the other switch on Port 12.
Stop working after a while. Link is up. No traffic. No MAC Learning at the port.
After reboot, everything is ok for a while. Or if i link the client to a higher port. E.g. 37, or so. than it works.

Installed beta 27 now and hope it will fix the problem.

Regards
Manfred
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 31, 2020 4:35 pm

Installed beta27
Worked for ~12 hours
Then the problem came again
It works more if there's only a few ports busy or traffic is low
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 31, 2020 5:08 pm

Installed beta27
Worked for ~12 hours
Then the problem came again
It works more if there's only a few ports busy or traffic is low
Well that sucks. Have you created a supout during the issues and sent to MT?
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Aug 31, 2020 8:04 pm

Well that sucks. Have you created a supout during the issues and sent to MT?
Yep. I have an opened ticket with this issue.
 
tasarax
just joined
Posts: 1
Joined: Tue Oct 17, 2017 4:33 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Sep 01, 2020 11:48 am

I istalled 6.48beta27 too
After 24 hours the problem come back
any news from anyone?
 
next111
just joined
Posts: 16
Joined: Wed Jan 29, 2020 8:08 pm
Location: ITALY

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Sep 01, 2020 1:44 pm

amazing after all this time there is no solution !!!!!
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Sep 01, 2020 10:01 pm

amazing after all this time there is no solution !!!!!

This is a normal behavior as mikrotik doesnt do tests with their hardare. They just release it on market and let the customers do the tests.

A switch that doesnt forward traffic, this is truly an amazing piece of hardware !!! Good job mikroshit !
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 24745
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Sep 02, 2020 4:45 pm

From our observations, those people who had the same issue (as there are other, not related issues in this topic as well), and who wrote to support, their issue has been resolved in the latest RouterOS v6.48 beta version. If you like, you can wait for the same fix when 6.48 comes out in the stable branch.

If you still have problems even with the latest beta, please email us and provide as much detail as possible, include the RIF file from the latest beta.

I'm sorry for the inconvenience, we will strive to improve testing to catch this type of problem much sooner.
No answer to your question? How to write posts
 
User avatar
Graimes
just joined
Posts: 7
Joined: Fri Jul 24, 2015 8:37 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Sep 02, 2020 10:39 pm

From our observations, those people who had the same issue (as there are other, not related issues in this topic as well), and who wrote to support, their issue has been resolved in the latest RouterOS v6.48 beta version. If you like, you can wait for the same fix when 6.48 comes out in the stable branch.
It's pity to hear it 'cause I do not have the problem with ports 1 to 8, I have the same problem with ports 9 to 16. Is it not related issue? And beta27 (if you're talking about it) did nothing to fix this issue. I sent a rif three days ago and unfortunately had no answer at all. Or you're talking about beta35?
Last edited by Graimes on Sat Sep 05, 2020 2:39 pm, edited 1 time in total.
 
wuffzack
just joined
Posts: 15
Joined: Sat Sep 01, 2018 7:40 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Sep 04, 2020 1:43 pm

From our observations, those people who had the same issue (as there are other, not related issues in this topic as well), and who wrote to support, their issue has been resolved in the latest RouterOS v6.48 beta version.
Which version is this? Is this mentioned in the changelog(s)?
 
markwien
Frequent Visitor
Frequent Visitor
Posts: 54
Joined: Sun Jul 22, 2018 10:49 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Sep 04, 2020 8:21 pm

From our observations, those people who had the same issue (as there are other, not related issues in this topic as well), and who wrote to support, their issue has been resolved in the latest RouterOS v6.48 beta version. If you like, you can wait for the same fix when 6.48 comes out in the stable branch.

If you still have problems even with the latest beta, please email us and provide as much detail as possible, include the RIF file from the latest beta.

I'm sorry for the inconvenience, we will strive to improve testing to catch this type of problem much sooner.
I have same issues with ports stop working - where u see the bug fixed in beta / testing change log ?
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Sep 05, 2020 5:28 pm

What's new in 6.47.3 (2020-Sep-01 05:24):
*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices


You shuld all update to latest version and check out if the issue still exists.
 
wuffzack
just joined
Posts: 15
Joined: Sat Sep 01, 2018 7:40 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Sep 05, 2020 6:28 pm

What's new in 6.47.3 (2020-Sep-01 05:24):
*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices


You shuld all update to latest version and check out if the issue still exists.
This line is in the changelog since 6.48beta12, so it actually doesn't say much. And Normis talked about the "latest beta". He even said "If you like, you can wait for the same fix when 6.48 comes out in the stable branch.", so I doubt 6.47.3 will fix anything. I won't waste any time, unless someone convinces me otherwise. ;)
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sun Sep 06, 2020 11:19 pm

Hey All,

We got asked by Tik support to update to 4.28.Beta23 about 2 or 3 weeks ago, all has been running fine. Last week we had a lockup on ports 9-17 so as per the directions on this forum from Mikrotik, we have upgraded both of our switches to 6.48 Beta 35.

Been running now for 4 days with no problems. I guess its a wait and see exercise now.
 
markwien
Frequent Visitor
Frequent Visitor
Posts: 54
Joined: Sun Jul 22, 2018 10:49 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Sep 07, 2020 9:39 am

What's new in 6.47.3 (2020-Sep-01 05:24):
*) crs3xx - improved Ethernet port group traffic forwarding for CRS354 devices


You shuld all update to latest version and check out if the issue still exists.
I was on this version - this version doesn’t fix it !

Made update on saturday to 6.48 Beta 35. let’s see how long this lasts
 
argosooru
just joined
Posts: 1
Joined: Wed Sep 09, 2020 11:28 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Sep 09, 2020 11:52 pm

I have CRS354-48G-4S+2Q+ switch and no traffic problem on ports 1-8.
You must add each port to Marvell chip so add "hw=yes"

simple/sample config:
/interface bridge add name=bridge pvid=8 vlan-filtering=no
/interface ethernet
set [ find default-name=qsfpplus1-1 ] advertise=1000M-half,1000M-full,10000M-full
...
/interface vlan
add interface=bridge name=srv vlan-id=7
add interface=bridge name=office vlan-id=8
add interface=bridge name=wan1 vlan-id=101
...
/ip address add address=192.168.8.10/24 interface=bridge network=192.168.8.0
/ip route add distance=1 gateway=192.168.8.1
/ip dns set servers=8.8.8.8

/interface bonding add mode=802.3ad name=bond_1-2 slaves=ether1,ether2

/interface bridge port
add bridge=bridge interface=bond_1-2 hw=yes
add bridge=bridge interface=ether3 pvid=101 hw=yes
add bridge=bridge interface=ether4 pvid=101 hw=yes
...
add bridge=bridge interface=ether19 pvid=8 hw=yes
add bridge=bridge interface=ether20 pvid=8 hw=yes
...
add bridge=bridge interface=ether37 pvid=7 hw=yes
add bridge=bridge interface=qsfpplus1-1 pvid=7 hw=yes
...
/interface bridge vlan
add bridge=bridge untagged=ether3,ether4 vlan-ids=101
add bridge=bridge tagged=bond_1-2 untagged=ether37,qsfpplus1-1 vlan-ids=7
add bridge=bridge tagged=bond_1-2 untagged=ether19,ether20 vlan-ids=8
...
/interface ethernet switch port-isolation
set ether3 forwarding-override=ether4
set ether4 forwarding-override=ether3

/ip service disable telnet,ftp,www,api,api-ssl
/user set 0 address=192.168.0.0/16

/interface bridge port set [f] ingress-filtering=yes
/interface bridge set bridge pvid=8 vlan-filtering=yes

/password
 
saibotc
just joined
Posts: 1
Joined: Thu Sep 10, 2020 3:31 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Sep 10, 2020 3:33 am

Can anyone confirm for sure that 6.48 Beta 35 has fixed this issue? I'm about to make a decision to buy a bunch of CRS354s, and if this issue has not been fixed, we have no choice but to choose a different brand.
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Sep 10, 2020 9:48 am

I have CRS354-48G-4S+2Q+ switch and no traffic problem on ports 1-8.
You must add each port to Marvell chip so add "hw=yes"
Now I do not have this switch, I have different models, but from what I read this is traffic based. Those that report issues must have hw=yes otherwise they could never reach the speed they say they have. So in this case I do not doubt that issues in the platform exists and MT is slowly fixing problems one by one and normal workaround to go to SWOS cannot be used in this case.
But I would however recommend everyone that has an issue to create a supout file during the issue and send to Mikrotik as there might be more then one issue here.
 
kisman
just joined
Posts: 5
Joined: Sun Dec 22, 2019 11:11 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Sep 10, 2020 10:42 am

I have CRS354-48G-4S+2Q+ switch and no traffic problem on ports 1-8.
You must add each port to Marvell chip so add "hw=yes"
In my opinion, HW offload is set as default.
I didn't configured it manually. It is shown as enable in Winbox but not part of an config export. So, I mentioned that is it a default feature of the switch.
 
LogicalNZ
Frequent Visitor
Frequent Visitor
Posts: 52
Joined: Sat Oct 19, 2013 6:35 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Sep 11, 2020 1:19 am

KIsman, I see the same thing regarding the default of the hardware offload. I have been running on Beta35 now for around 2weeks with no issues to date.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Sep 17, 2020 8:13 pm

today installed 6.48beta40 for all of my crs354 units
even with beta 35 no problems
we will se
 
aeichhorn
just joined
Posts: 22
Joined: Tue May 12, 2020 9:52 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Sep 22, 2020 4:43 pm

today installed 6.48beta40 for all of my crs354 units
even with beta 35 no problems
we will se
Im Running CRS354-48P-4S+2Q+ on 6.48beta40.
The problem that Switch Group 2 (Port 9-16) stopped passing traffic appeared again today.
Ports are active but 0bps Tx and Tx.

Seems like a bad joke to me. "Try this, this fixes it" "try it now, this time it fixes it" "this new beta fixes it"...
Mikrotik is joking around with us...

As I said from the beginning, I think its a hardware design issue, nothing that can be fixed via software in a clean way. Maybe they can integrate some dirty fix like restating interfaces or stuff...
But this will never be nice...

Im really really disappointed.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Sep 23, 2020 12:13 pm

When I said that this is outrageous and miktotik did a horrible job, all users told me I am a troll and mikrotik is the best....

This is more than a 5 months old issue and still no fix. CRS354 sucks big time and mikrotik doesnt give a sh*t about it !

We should ask for refund for this garbage hardware.
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Sep 23, 2020 1:02 pm

When I said that this is outrageous and miktotik did a horrible job, all users told me I am a troll and mikrotik is the best....

This is more than a 5 months old issue and still no fix. CRS354 sucks big time and mikrotik doesnt give a sh*t about it !

We should ask for refund for this garbage hardware.
From reading here I think this is more then one issues and if you experience issues you should contact support as you may have a different issue then the others.
But still this was in no way a good launch and will give you that :-)
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Sep 29, 2020 7:57 am

today installed 6.48beta40 for all of my crs354 units
even with beta 35 no problems
we will se
problem is still present, bad luck....
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Thu Oct 01, 2020 3:46 pm

problem is still present, bad luck....

Customers that choosed services from companies that use mikrotik, have bad luck...
 
netswitch
just joined
Posts: 2
Joined: Sun Oct 11, 2020 1:25 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sun Oct 11, 2020 1:32 pm

At our side we have 6 of them in production, only 2 of the six have the issue, both on ports 17/24.
I think it is a hardware issue with faulty controllers of the switch 8 port blocks. This would explain why sometimes it is ports 1/8 some other time 17/24 and also why some switches are fine.
I haven't read anyone until now to have the faulty port block move on the device. (1/8 faulty becoming 9/16 for exemple).
Moving all devices from faulty port range to good port ranges doesnt makes it become faulty so definitively not related to the workload/connected devices.

We are are at beta40 of the firmware, I think mikrotik will have to consider the "hardware problem" cause.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Mon Oct 12, 2020 12:48 pm

I don't thing is necessarily hardware fault, but (what I think) for mikrotik is hard to reproduce. It can by caused by some type of data frame, some "wrong" hw signal from cheap network card.. I can be virtually anything....
I thing this is why is taking so long to come with some type of solution.
 
User avatar
typicalwisp
just joined
Posts: 11
Joined: Fri Jan 05, 2018 8:45 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Oct 13, 2020 7:53 pm

Adding another datapoint... I have a CRS354-48P-4S+2Q+ that for the past few updates has blocked some ports (16 was one of them) after about 12-48 hours post-update. It is currently on 6.47.4. I update the packages and firmware at the same time and reboot twice to make sure both are updated.

At Layer 2, the port is active and negotiates a gigabit connection with the device. If I force the Ethernet interface to 100Mbps (/int eth set 15 auto-negotiation=no speed=100) it successfully establishes a 100Mbps connection. No entries show up in the ARP table (/ip arp print) or the bridge table (/int br host print).

If I disable and re-enable the port (/int eth set 15 disabled=yes/no) the port comes back up and shows a link on both sides, but passes no traffic. Removing and re-adding the port to the bridge has no effect. "HW" is set to "yes" for this port in the bridge (/int br port print). It's a non-PoE computer attached to this port.

Rebooting the switch fixes the problem and it hasn't re-appeared post-update, but this is a pretty quiet network. If the bug is part of a wrapping counter I probably wouldn't see it. I would look for a counter initialized after a firmware update. The counter might be internal to the switch chip and used by its firmware. I would start looking in the VLAN tag processing code.

This switch has bridge VLAN processing turned on and I don't remember it having a problem before I enabled that (/in br vlan add bridge=bridge tagged=e46,sfpp1,bridge,sfpp4 untagged=e25,e26 vlan-ids=30).

It's a production switch so I can't try to make it fail, but if I have to reboot the switch in the future, I'll install the 6.48 beta firmware and see if I can get a support file and open a ticket.

I also have a CRS326-24G-2S+ that stopped moving traffic to one SFP interface in a similar fashion shortly after an update. This also happened shortly after I added VLANs to this network. Rebooting fixed it. It didn't fail after the most recent update to 6.47.4. I don't have enough information to assume this is related, but I thought I would throw it out there just in case.
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 14, 2020 9:49 am

...... I think mikrotik will have to consider the "hardware problem" cause.
Found a simple solution for this issue: throw away the crs354 mikroshit garbage and installed a Cisco 4948E (48x1gbps, 4x10gbps). It works as expected !
 
thinkbox
just joined
Posts: 5
Joined: Sat Jun 15, 2019 2:13 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 14, 2020 11:27 am

Hi guys

we are experiencing the problem on ports 1-8 which started yesterday so we restarted the switch and it fixed the problem however it happened again today.

I've noticed that there doesn't seem to be any fixes at this time for this so in the meantime does anyone have a script that we could use that will automatically restart the switch if the problem occurs again.

Regards,
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 14, 2020 12:25 pm

you can set netwatch action for some host which lost ping....
 
thinkbox
just joined
Posts: 5
Joined: Sat Jun 15, 2019 2:13 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 14, 2020 1:29 pm

you can set netwatch action for some host which lost ping....
Thanks Rushlife,

I also found watchdog, will that work as well?
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Oct 16, 2020 3:06 pm

yeah,
you can reboot device when a specific IP address does not respond or if hw freeze
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Oct 16, 2020 3:16 pm

What's new in 6.48beta48 (2020-Oct-14 10:26):

Important note!!!

Using this version on CRS354-48G-4S+2Q+RM or CRS354-48P-4S+2Q+RM will cause booting issues and device may need to be reinstalled.



Carefully....
 
hostclub
Frequent Visitor
Frequent Visitor
Posts: 56
Joined: Tue May 12, 2020 2:23 am

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Tue Oct 20, 2020 10:18 pm

April, May, June, July, August, September, October - > more than 7 months issue and still no fix

What do you think:

1. It is a hardware issue and mikrotik cant fix is (and should refund customers) ?
or
2. mikrotik doesnt give a shit and will not fix it ?
 
User avatar
Zetle
just joined
Posts: 16
Joined: Tue Aug 30, 2016 1:41 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 21, 2020 9:57 am

Hello
I'm facing the same at our client network.
Strange thing here is that we have 2 of this switches with almost identical config (Each switch serves different office floor), the only difference is that the problematic one has one SFP installed in access VLAN mode, all of the other configurations are identical. I've wrote to support@mt and meanwhile I will try to move the SFP to the other switch and see if the problem will go with the module :)
Both switches are running 6.47 packages and firmware.
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 21, 2020 10:57 am

I know it has been said before here but I also think that there is not 1 issue here but several.
Might be hardware for some and software for some users. So to fix I think it is important to generate a supout file during the issue and email support@mikrotik.com to get your own case for your issues.
Otherwise Mikrotik might not be aware of just your specific issue.
 
User avatar
Zetle
just joined
Posts: 16
Joined: Tue Aug 30, 2016 1:41 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 21, 2020 11:48 am

If the issue is THAT specific I agree with You, but after all said above, I'm guessing that the Support team is aware what it is and working on fix, but not successful obviously. At least for now.
 
Kindis
Member
Member
Posts: 340
Joined: Tue Nov 01, 2011 6:54 pm
Location: Sweden

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Wed Oct 21, 2020 2:44 pm

If the issue is THAT specific I agree with You, but after all said above, I'm guessing that the Support team is aware what it is and working on fix, but not successful obviously. At least for now.
As I stated I do not think there is one issue I think there are multiple. The more cases we pile on to support the better is the chance that we get this resolved and perhaps also a bit more information about this as there is what I think lack the most here. Official response on this topic.
 
User avatar
Zetle
just joined
Posts: 16
Joined: Tue Aug 30, 2016 1:41 pm

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Fri Oct 23, 2020 4:08 pm

On 23.10.20 15:20, Vjačeslavs A. wrote:
> —-—-—-—
> Hello,
> For this device, many new improvements have been added in the latest stable versions of RouterOS.
> Please update the device to the latest stable version of RouterOS and RouterBOOT and then check the operation of the device.
>
> The latest stable version of RouterOS is available at this link:
> [https://download.mikrotik.com/routeros/ ... 6.47.6.npk
> ]
>
> After installing this version, please use this command to upgrade RouterBOOT:
> /system routerboard upgrade

In the changelog there is only:
What's new in 6.47.6 (2020-Oct-21 10:41):
*) crs3xx - fixed hardware offloaded LACP bonding on Ethernet interfaces for CRS354 devices;
*) crs3xx - fixed switch rules for CRS309 and CRS317 devices (introduced in v6.47.3);
*) switch - fixed Ethernet padding for small packets;

related to switching features. Hope it will fix that.
 
User avatar
rushlife
Member Candidate
Member Candidate
Posts: 142
Joined: Thu Nov 05, 2015 12:30 pm
Location: czech republic

Re: CRS354-48P-4S+2Q+ traffic problem on ports 1 to 8

Sat Oct 24, 2020 11:24 pm

today installed on all of my units

Who is online

Users browsing this forum: Baidu [Spider] and 149 guests