I don't mean to get down on you guys, because Mikrotik absolutely rocks, but some of us with limited experience have a real hard time getting started on some things. Most of the documention jumps right in and won't help people with limited linux or advanced tcpip experience. Even though it is not linux the flavor behind it seems similar in a way (iptables etc)
I saw some of the new documentation and I was quite impressed. We just need some beginner guides. Even simple facts that if you create one queue you have to have another one for all the rest of the traffic to go to. I didn't know that and it explains some of the problems I've had in the past. Something that simple!
Mikrotik is built on linux (Debian i think), so thats why it seems like it
Some of the topics are quite advanced, and an understanding of the underying principles is a must to be able to grasp what is going on. The only way to run a network is to understand just what is going through it, how it moves through it, and how you can inter-relate with that traffic to ensure smooth traffic flow. It is complicated, by the very nature of what is actually happening.
A lot of people, as you can tell by reading through the forums here, just expect a quick fix, without learning anything, which is very annoying to the people who have spent years learning this stuff, usually off their own backs.
I do agree though, that some of the documentation could be simplified a lot to get the process started, but I personally find that the people here are very friendly, especially compared to a lot of other forums, so information isn't too hard to come by. Can't say the same for a lot of the "other" CPE makers forums
jimbo