Community discussions

MikroTik App
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

PPPOE user DISCONNECT in 3min

Wed Jun 24, 2009 8:15 pm

Dear Members,

I have MT which i have enabled PPPOE server on one of interfaces and there is about 200 user, now the problem is some users maybe all of them! i dont know, connect using their modem (ADSL Modem) and after he/she wants to open a page the link appears down and no data will transfer and receive from the network, i changed the router but it doesnt solved the problem, i upgrade MT 2.9.50 to 3.25 but i still have poblem and my customers exhusted please help me on this issue you have experice this problem on your network and tell me what to do, i scare to loss my customers in near.

Thanks for your earliest reply.
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

Re: PPPOE user DISCONNECT in 3min

Wed Jun 24, 2009 8:16 pm

Dear Members,

I have MT which i have enabled PPPOE server on one of interfaces and there is about 200 user, now the problem is some users maybe all of them! i dont know, connect using their modem (ADSL Modem) and after he/she wants to open a page the link appears down and no data will transfer and receive from the network, i changed the router but it doesnt solved the problem, i upgrade MT 2.9.50 to 3.25 but i still have poblem and my customers exhusted please help me on this issue you have experice this problem on your network and tell me what to do, i scare to loss my customers in near.

Thanks for your earliest reply.
i just want to say that network quality is very good and pppoe connecitons coming from a DSLAM which is in PPPOE mode.
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

Re: PPPOE user DISCONNECT in 3min

Fri Jun 26, 2009 6:39 pm

I still have probelm, if anyone know the problem please let me know and solve this problem...
 
User avatar
marlow
Member Candidate
Member Candidate
Posts: 159
Joined: Thu Mar 16, 2006 6:59 pm
Location: Ireland

Re: PPPOE user DISCONNECT in 3min

Sun Jun 28, 2009 12:13 am

Hi,

I'm seeing similar problems.

This result in regular disconnects, pretty much every 3 minutes:
Client (Debian, Roaring Pengiun PPPoE) -> mtik CPE (pseudo-bridge) -> ----- wireless link ------ <--- mtik base (PPPoE server)

This works, without disconnect, same hardware:
mtik CPE (pppoe-client) -> ----- wireless link ------ <--- mtik base (PPPoE server)

RouterOS is 3.25 on both sides. I've tried to set keepalive to 0, the link is at -59, CCQ is 90%

Any suggestions, what can be done?

/M
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

Re: PPPOE user DISCONNECT in 3min

Sun Jun 28, 2009 6:32 pm

Hi,

I'm seeing similar problems.

This result in regular disconnects, pretty much every 3 minutes:
Client (Debian, Roaring Pengiun PPPoE) -> mtik CPE (pseudo-bridge) -> ----- wireless link ------ <--- mtik base (PPPoE server)

This works, without disconnect, same hardware:
mtik CPE (pppoe-client) -> ----- wireless link ------ <--- mtik base (PPPoE server)

RouterOS is 3.25 on both sides. I've tried to set keepalive to 0, the link is at -59, CCQ is 90%

Any suggestions, what can be done?

/M

Hey marlow,

it seems it is unknown problem, nobody answer this problem it may related to NIC but i am trying to check it out.
i will tell u if i found the answer.
no packet lost, no bad quality.
 
raktim
Member Candidate
Member Candidate
Posts: 184
Joined: Fri Jun 15, 2007 7:22 am

Re: PPPOE user DISCONNECT in 3min

Wed Jul 01, 2009 6:47 am

Have u checked the switch? It can happen if generate broadcast storm in switch which connect with Router interface (Lan). U can check it by ping from client end to router local address.



thnxs,
raktim
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

Re: PPPOE user DISCONNECT in 3min

Sat Jul 04, 2009 6:00 pm

Have u checked the switch? It can happen if generate broadcast storm in switch which connect with Router interface (Lan). U can check it by ping from client end to router local address.



thnxs,
raktim
Hu raktim,
thanks for your reply i think it is related to the switch by could you please tell me what you mean, which feature should be disabled or enabled?
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

Re: PPPOE user DISCONNECT in 3min

Sat Jul 18, 2009 1:42 pm

why MK dont answer my question? i have about 400 user on this MK and problem still exist.
please someone help me on this issue.

adsl dslam1 >>>> switch (port 1)
adsl dslam2 >>>> switch (port 2)
adsl dslam3 >>>> switch (port 3)
pppoe server on eth3 MK>>>> switch (port 4)

switch is web smart swtich from TP-Link "TL-SL2218WEB"
some pppoe user's disconnect about 10 sec to 3 min
 
User avatar
Chupaka
Forum Guru
Forum Guru
Posts: 8709
Joined: Mon Jun 19, 2006 11:15 pm
Location: Minsk, Belarus
Contact:

Re: PPPOE user DISCONNECT in 3min

Sat Jul 18, 2009 3:28 pm

what's in Log after disconnect?..

p.s. it's Community forum. MT answers at support@mikrotik.com
 
User avatar
Antixx
Member Candidate
Member Candidate
Topic Author
Posts: 100
Joined: Mon Jun 26, 2006 9:46 am

Re: PPPOE user DISCONNECT in 3min

Sat Jul 18, 2009 8:12 pm

what's in Log after disconnect?..

p.s. it's Community forum. MT answers at support@mikrotik.com
Chupaka,

Excuse me, i forget it is community, i though it may one of person which is in MT will answer my question anyway thanks for your advice.

Who is online

Users browsing this forum: baragoon, Huy0880, MarkusT, McSee, NetworqAndy, robertkjonesjr, vikashdh, zabloc and 75 guests