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Joined: Wed Nov 29, 2006 4:30 pm

Strange connection problem

Wed Jul 22, 2009 5:30 pm

I hope somebody here has seen this and knows what to do. I have had customers start calling about browsing issues with their connections. After doing some testing what I have found is this. At times the customer computer will drop many pings when pinging but their radio will never drop pings to google. These tests are being run at the sametime. Also when they are dropping pings to google they don't drop pings to my main router at our office. It is like thier computer only drops pings when trying to leave us and go out to the Internet but the radio has no problems. Please does anybody have any ideas as to what could be causing this?

Thank you

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