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4.x version update license key problem !

Posted: Mon Nov 09, 2009 12:52 pm
by Real
Problem is with new instalation of 4.x version and license key update , whay i cant update license ?
before i buy 4 level license for 3.x version (about year ago) ,2 month ago i upgrade to 4.x mikrotik OS,
all work fine, but one day ago my pc start restarting , i reinstall OS ,install mikrotik 4.2v ,but i cant update license key...
with this version i get new software ID ,then trye update key i get error "failed:invalid request received" ,whay mikrotik can not solve this problem ?
i have to instal 3.x version and upgrade , whay i cant do this in new instalation in 4.2 version ?
now i have problem, because i have N standart wireles card instaled, with this card i have conection to my ISP and 3.x version do not suport N wireless , i cant connect to internet ant update key in 3.x version ...
maybe it posible update key in other way in 4.2v ?
and why software ID is not same in 3.x and 4.x version ?

Re: 4.x version update license key problem !

Posted: Mon Nov 09, 2009 12:54 pm
by normis
it's because you had some kind of HDD issue possibly, and your license was destroyed upon reinstall.

new installation makes new SoftID and needs you to purchase a new key. if your old key was destroyed, you need to contact support.

Re: 4.x version update license key problem !

Posted: Mon Nov 09, 2009 3:35 pm
by Real
hdd is the same and work fine ,disk test do not find any errors...

Re: 4.x version update license key problem !

Posted: Mon Nov 09, 2009 3:36 pm
by normis
my pc start restarting
you consider this hardware without problems?

Re: 4.x version update license key problem !

Posted: Mon Nov 09, 2009 3:40 pm
by Real
i have old ID key ,but its not same and OS do not accept them...

Re: 4.x version update license key problem !

Posted: Mon Nov 09, 2009 3:48 pm
by Real
my pc start restarting
you consider this hardware without problems?
then i insert new firewall rule for all outgoing connection loging to file, processor chow 100% busy (i think something i input wrong) then pc start restarting ,then i install new os and input new correct rule then is all ok, now its work fine ,but only 24h without license...
before then processor is loaded 100% pc work fine ,only this problem i get then input incorrect rule and pc start restarting just on this moment then OS starts and on monitor screen is displayed "admin and password"