hello expert

My server working for fine and everything with pppoe is work but the problem is that when i connect to the server for a period of time i lost the connection (no ping for the server no ping for the dns) and the pppoe connection still connected on the pc this problem happen from time to time not for a fix period of time and in the same time if i login using hotspot everything work fine.

i try...
1- many version of ROS.
2- changing all the cables.
3- changing the Router (i use RB1000).
4- attach the pc directly to the Router interface.

I'm will be happy for your reply

Thank you very much in advance

have you tried to change the pc ?

sure i did that and i'm talking about 1000 user suffering from this problem

What version of RouterOS are you running? How does the problem show itself? Do all the customers have problems at the same time, or is it varied where it seems like only a few people have a problem but that it's constantly happening? What's between the RB1000 and your customers? How is that network configured?

dear missinlnk

i use many version of ROS as i told u , the problem happed with all the user but not in the same time .
after the RB1000 thers is a switch but i told u its happed even i attahed to the router interface.

THanks

We'll need a little more information than that. Can you show us your PPPoE config? What is left in your log files when the PPPoE users are forced to disconnect?

hello expert

My server working for fine and everything with pppoe is work but the problem is that when i connect to the server for a period of time i lost the connection (no ping for the server no ping for the dns) and the pppoe connection still connected on the pc this problem happen from time to time not for a fix period of time and in the same time if i login using hotspot everything work fine.

i try...
1- many version of ROS.
2- changing all the cables.
3- changing the Router (i use RB1000).
4- attach the pc directly to the Router interface.

I'm will be happy for your reply

Thank you very much in advance

Only use pap for authentication . uncheck other methods and problem will be solve

Open a command line and run the following command:

interface pppoe-server export file=pppoeconfig

It will create a text file. Open this text file and copy the contents, then paste it into the forums.

This way we can help diagnose the problem.

this is the export as file...

/interface pppoe-server server
add authentication=pap,chap,mschap1,mschap2 default-profile=default disabled=\
no interface=ether4 keepalive-timeout=10 max-mru=1480 max-mtu=1480 \
max-sessions=0 mrru=disabled one-session-per-host=no service-name=\
service1

hello expert

My server working for fine and everything with pppoe is work but the problem is that when i connect to the server for a period of time i lost the connection (no ping for the server no ping for the dns) and the pppoe connection still connected on the pc this problem happen from time to time not for a fix period of time and in the same time if i login using hotspot everything work fine.

i try...
1- many version of ROS.
2- changing all the cables.
3- changing the Router (i use RB1000).
4- attach the pc directly to the Router interface.

I'm will be happy for your reply

Thank you very much in advance

Only use pap for authentication . uncheck other methods and problem will be solve

Dear
sorry for that but are certain 100% this is gonna solve may problem do you face the same problem and this is solve it

plz advice me

yes . i am sure . and don't forget karma +

u have 2 way to solve ur proplem
change the RJ that u put it in ur pc or u put in switch
if u don`t understand me try change the RJ in this line
second way go to winbox
interface click in all real interface change ur arp from enable to proxy arp
WArrning don`t use pap this will let u easy to any one hacked in ur server

i have the same problem
and i saw the [RX Errors] begin to increase as pic attached

hello

This user r wire or wire less.
and r u sure its the same problem cuz i can see there is tx and rx from this user??

thanks

Mark only CHAP authentication in PPPoE Profile, problem solved.....

hello

This user r wire or wire less.
and r u sure its the same problem cuz i can see there is tx and rx from this user??

thanks

hello again
i use both wire and wireless
when the ping stop and service stop
i watch this RX Errors increase
when ping and service back the RX Errors have no change

i use the same setting of you

i hope somebody help us...

Your problem is different . i don't suggest that solution for you .

Your problem is different . i don't suggest that solution for you .

I think i aggree with u

Your problem is different . i don't suggest that solution for you .

ok
every thing is clear to you what is my solution?