Community discussions

MikroTik App
 
wojrep
newbie
Topic Author
Posts: 42
Joined: Thu Apr 07, 2005 12:27 pm

RB1100U and port hang-ups

Fri Jun 18, 2010 6:11 pm

We have a RB1100U as a concentrator for ~25 EoIP tunnels and as DHCP server for 700 users.
From the very beginning there was a problem with it, it would randomly stop working for all ports in group 1 (ether1-ether5) - while the rest would be operational.

Swapping for another RB unit didn't solve the problem.

Software tested:
4.9 with fw 2.26 and 4.10 wuth fw 2.27 - all with same results.

We need support on this matter.

Thank you in advance.
 
User avatar
roc-noc.com
Forum Veteran
Forum Veteran
Posts: 874
Joined: Sun Dec 02, 2007 3:27 am
Location: Rockford, IL USA
Contact:

Re: RB1100U and port hang-ups

Fri Jun 18, 2010 6:46 pm

Try MikroTik RouterOS version 5.0beta3.

Although it is not mentioned in the change log, it was supposed to have fixed your well known problem.

If you don't want to run beta, wait for ROS version 4.11.

Tom
 
wojrep
newbie
Topic Author
Posts: 42
Joined: Thu Apr 07, 2005 12:27 pm

Re: RB1100U and port hang-ups

Fri Jun 18, 2010 9:54 pm

What is the ETA for the solution? One day, two days?
 
User avatar
roc-noc.com
Forum Veteran
Forum Veteran
Posts: 874
Joined: Sun Dec 02, 2007 3:27 am
Location: Rockford, IL USA
Contact:

Re: RB1100U and port hang-ups

Fri Jun 18, 2010 11:10 pm

What is the ETA for the solution? One day, two days?
I would try the beta which you can download now.

MT is now closed for the weekend so we won't see their stable until Monday at the earliest and probably much later than that.

Tom
 
wojrep
newbie
Topic Author
Posts: 42
Joined: Thu Apr 07, 2005 12:27 pm

Re: RB1100U and port hang-ups

Sat Jun 19, 2010 10:05 am

I did update to 5.0b3, the PROBLEM PERSISTS.

Any ideas?
 
rmichael
Forum Veteran
Forum Veteran
Posts: 718
Joined: Sun Mar 08, 2009 11:00 pm

Re: RB1100U and port hang-ups

Sat Jun 19, 2010 8:57 pm

We have a RB1100U as a concentrator for ~25 EoIP tunnels and as DHCP server for 700 users.
From the very beginning there was a problem with it, it would randomly stop working for all ports in group 1 (ether1-ether5) - while the rest would be operational.

Swapping for another RB unit didn't solve the problem.

Software tested:
4.9 with fw 2.26 and 4.10 wuth fw 2.27 - all with same results.

We need support on this matter.

Thank you in advance.
I think beta3 fixes port hangups of ports 11-13. So, if you don't use all 5 ports on group1 perhaps you could move your clients to those ports.

Also, while you're waiting for a fix you could get some more troubleshooting data by swaping group1 with group2 and see if problem persists on group1 or has moved to group2...
 
kirshteins
MikroTik Support
MikroTik Support
Posts: 592
Joined: Tue Dec 02, 2008 10:55 am

Re: RB1100U and port hang-ups

Mon Jun 21, 2010 10:05 am

Please generate supout.rif file when problem occurs and send to support@mikrotik.com together with the description of the problem.
 
wojrep
newbie
Topic Author
Posts: 42
Joined: Thu Apr 07, 2005 12:27 pm

Re: RB1100U and port hang-ups

Mon Jun 21, 2010 11:05 pm

The supout.rif file was sent by my authorised distributor of your products to you,
I know that there's a ticket open for the problem in question.

As rmichael suggested - I have moved ports from group 1 to 2 and ports 11-12 and so far there's no recurrent problem for 17 hours and counting, so it may seem to be a temporary fix.

Who is online

Users browsing this forum: Ahrefs [Bot], nescafe2002 and 59 guests