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oreggin
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v5.1 hangs in /export

Sat Apr 09, 2011 9:52 pm

Hi,

I have two routerboard. RB433AH and RG450G. Both hangs when I issue the /export or /interface export command:
[admin@RB433AH] > /interface export                                                                                                            
# jan/02/1970 07:36:19 by RouterOS 5.1
# software id = XXXX-XXXX
#
/interface ethernet
set 0 arp=enabled auto-negotiation=yes disabled=no full-duplex=yes l2mtu=1526 mac-address=00:0C:42:2F:8A:8F mtu=1500 name=ether1 speed=\       
    100Mbps                                                                                                                                    
set 1 arp=enabled auto-negotiation=yes bandwidth=unlimited/unlimited disabled=yes full-duplex=yes l2mtu=1522 mac-address=00:0C:42:2F:8A:90 \
    master-port=none mtu=1500 name=ether2 speed=100Mbps                                                                                        
set 2 arp=enabled auto-negotiation=yes bandwidth=unlimited/unlimited disabled=yes full-duplex=yes l2mtu=1522 mac-address=00:0C:42:2F:8A:91 \
    master-port=none mtu=1500 name=ether3 speed=100Mbps                                                                                        
/interface bridge
add admin-mac=00:00:00:00:00:00 ageing-time=5m arp=enabled auto-mac=yes disabled=no forward-delay=15s l2mtu=1526 max-message-age=20s mtu=\     
    1500 name=bridge priority=0x8000 protocol-mode=none transmit-hold-count=6                                                                  
/interface ethernet switch
...hang...
Then I can't login to the routerboard with any method:
$ telnet 192.168.5.2
Trying 192.168.5.2...
Connected to 192.168.5.2.
Escape character is '^]'.

MikroTik v5.1
Login: admin
Password: 








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  MMM MMMM MMM  III  KKK  KKK  RRRRRR     OOOOOO      TTT     III  KKK  KKK
  MMM  MM  MMM  III  KKKKK     RRR  RRR  OOO  OOO     TTT     III  KKKKK
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  MikroTik RouterOS 5.1 (c) 1999-2011       http://www.mikrotik.com/

...hang...
What happens?
 
ditonet
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Re: v5.1 hangs in /export

Sun Apr 10, 2011 11:37 am

Confirmed on my RB433AH
Console process eats up to 100% CPU and make router unresponsible to telnet and SSH.
Only reboot via Winbox helps in this case.

Regards,
 
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sergejs
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 11:58 am

For support from Mikrotik staff, write to support@mikrotik.com - Mikrotik does not generally offer support on the forum, this is a user forum.

Please, send us report with your configuration support output file.
I have tried export on my RB433, it works fine for me. So there is specific configuration, which does not work properly on export.
 
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janisk
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 11:58 am

please send supout.rif files to support.
 
ditonet
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 12:51 pm

I started creation of 'supout.rif' 30 minutes ago and I'm still waiting for finish.
How long this process could be?

Regards,
 
alexspils
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 12:52 pm

do it from telnet
 
ditonet
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 1:01 pm

It's ready, after 40 minutes :)

Regards,
 
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sergejs
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 1:03 pm

I did it from telnet on my RouterBOARD 433.
Both commands worked without any problems.

export
system sup-output
 
ditonet
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 1:33 pm

Maybe this is a relation between these two problems.
During creation of 'supout.rif' file and after finish, 'console' process was 99-100%.
There was need to restart router.

Regards,
 
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sergejs
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 1:37 pm

ditonet, yes you are correct.
We need to find out, which piece of configuration causes the particular problem.
 
dataway
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 7:57 pm

I have the same issue (RB450G), should I also send in the supout.rif?
 
oreggin
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Re: v5.1 hangs in /export

Mon Apr 11, 2011 10:39 pm

I started the sup-output process for 2 hours. I hope it will finish till I should go to work...
 
oreggin
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Re: v5.1 hangs in /export

Tue Apr 12, 2011 12:26 am

I started the sup-output process for 2 hours. I hope it will finish till I should go to work...
It's still running...
 
oreggin
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Re: v5.1 hangs in /export

Tue Apr 12, 2011 11:19 am

I can't generate supout.rif but I will try again today...
 
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nz_monkey
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Re: v5.1 hangs in /export

Tue Apr 12, 2011 11:33 am

Not sure if it is related, but RB1100's spike to 100% when generating a supout.rif and do not appear to go down
You do not have the required permissions to view the files attached to this post.
 
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sergejs
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Re: v5.1 hangs in /export

Tue Apr 12, 2011 3:23 pm

oreggin and nz_monkey, please contact support with support output file from the router.
 
oreggin
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Re: v5.1 hangs in /export

Tue Apr 12, 2011 3:51 pm

oreggin and nz_monkey, please contact support with support output file from the router.
Ok, I will send e-mail to support soon.
 
Solaris
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Re: v5.1 hangs in /export

Wed Apr 13, 2011 9:28 am

My 450g also got this problems, support.rif sent.
 
oreggin
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Re: v5.1 hangs in /export

Wed Apr 13, 2011 11:02 am

I can't generate supout.rif :(
I was tried over SSH and serial console...
 
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sergejs
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Re: v5.1 hangs in /export

Wed Apr 13, 2011 11:03 am

Thank you very much for your reports.
We found the problem and working on the fix. It will be fixed in the next RouterOS version.
 
ditonet
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Re: v5.1 hangs in /export

Wed Apr 13, 2011 12:06 pm

@sergejs
Thanks for information.

Regards,
 
Cupholder
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Re: v5.1 hangs in /export

Sun Apr 17, 2011 11:51 pm

I registered on the forum to report hitting this bug as well on my 750G. Glad that Support was able to reproduce the problem.
 
tanjil
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Re: v5.1 hangs in /export

Sat Apr 23, 2011 10:06 pm

cant reboot the Os properly.. it takes 10 or 20 mins time ... after restart the router /sys log Kernel failure....
how to solve this...

i have send the supout file already

thanks
 
Mrvn
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Re: v5.1 hangs in /export

Tue Apr 26, 2011 3:10 pm

I can confirm that on RB750. You can't do /export or support.rif -> router hangs.
 
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normis
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Re: v5.1 hangs in /export

Tue Apr 26, 2011 3:11 pm

it's a known issue confirmed many times here. v5.2 will fix it.
 
arpadffy
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Re: v5.1 hangs in /export

Tue Apr 26, 2011 3:15 pm

Hello,

do you have any estimation when the 5.2 will be released?
Thank you.

Regards,
Z
 
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normis
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Re: v5.1 hangs in /export

Tue Apr 26, 2011 3:19 pm

we will try to release it this week, if all known issues will be fixed and tested
 
tanjil
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Re: v5.1 hangs in /export

Fri Apr 29, 2011 3:54 am

same problem occured on 5.2 version .. its not fixed yet

cant reboot the Os properly.. it takes 10 or 20 mins time ... after restart the router /sys log Kernel failure....
how to solve this...
 
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normis
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Re: v5.1 hangs in /export

Fri Apr 29, 2011 7:47 am

same problem occured on 5.2 version .. its not fixed yet

cant reboot the Os properly.. it takes 10 or 20 mins time ... after restart the router /sys log Kernel failure....
how to solve this...
what is not fixed? export works fine now.

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